Question posted by mjmoreland on May 25th, 2017

Delete Calls In The Recent Calls Log In Magic App Companion For Android Phone?

How do I delete calls in the Recent Calls log in magicApp for Android? This is the magicJack Companion for Android cell phones. I was told by magicJack Customer Service that I had to go into my online Account, click on "Show Call Logs" to pull up Android Call Logs, and delete calls from there, but I see no way to do this - no available button or tab - no "Delete" button. No nothing. It IS possible to delete the call log from your online softscreen dial pad, but I want to delete the log from my cell phone magicJack App. Please help!

Current Answers

Answer #1: Posted by mjmoreland on May 26th, 2017 3:38 PM
This answer was accepted by the poster of the original question.
mjmoreland

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May 25th, 2017

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There is no way to manually delete the calls in the magicApp for Androids. That's just the way the program was set up. But, when the call log gets to it's maximum capacity, one by one, the calls will be deleted - automatically.

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... "Menu" on the top right-hand corner on my calls? Lower the volume for magicJack customers? Unplug your magicJack, restart your computer, and plug your magicJack back in . What if I have one -third) of the maximum levels. Can I delete or erase the call logs? If you have NO dial tone? wait 3 minutes. How fast is my connection time...
  • Self-Service Support
    ... call records or call logs? Does magicJack have traditional dial tone with your screen. If the call goes through, please try using the softphone dial pad on your magicJack softphone does not read "Ready to the computer. magicJack does not recognize digits being pressed on the telephone handset Can I have NO dial tone? If it does, please unplug your phone from your magicJack...
  • Self-Service Support
    ... and  Does magicJack work : Try plugging your magicJack softphone Click "Headset/Volume Control..." on your magicJack into a different USB port. Jul 2, 2009 "Error 4" Can I review or access my call records or call history? Do I have one -third) of the maximum levels. wait 3 minutes. What can I do I delete or erase the call logs? If that does not...

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