My Magicjack Is Not Working It Is Only 1 Month Old What Do I Do Now?

i tried it boths ways and nothing is happening and it is only a month old. what now? i tried straight to the computer;and without the computer the lights comes up but it is just not registering

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Answer #1: Posted by Odin on August 9th, 2012 6:08 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,640

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Sorry you're having problems. Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if your Internet speed is too low,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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