My Magic Jack Plus Stopped Working.

I've checked all wires. My phone just says check phone wire.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on January 8th, 2013 5:56 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,670

1,100
points

Sorry for your problems. Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if your magicJack is not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if your Internet speed is too low,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... call from me , are other people saying about magicJack? Reviews PC Magazine gives the magicJack the Editor's Choice Award! This Week In Consumer Electronics Crunch Gear MagicJack makes VoIP simple and affordable Telephony Online magicJack: Yet Another Way to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any...
Self-Service Support
... Over, Skype, Here Comes Something Easier The magicJack Gives Free Phone Calls Use magicJack to a cell phone? Will magicJack work with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP What are other people saying about the magicJack Smartphone and Pocket PC Magazine CNET - The...
Self-Service Support
... on your home. I make International calls from ringing the wall Jacks. In order to set up your wiring so that magicJack can feed and ring your phones plugged into the wall phone outlets please do the following: Locate the telecommunications or phone box where your landline comes into your computer or the...