MSI G45M Support Question
Find answers below for this question about MSI G45M - Digital Motherboard - Micro ATX.Question posted by tulikars on July 20th, 2012
Screen Green
Current Answers
Answer #1: Posted by RattanKanna on July 24th, 2012 8:23 AM
Greetings from Dell.
In regards to the problem you are facing with your dell computer. You can try a few troubleshooting steps.
The primary suspects for this issue would be the monitor, motherboard, graphics card ( if any)
1> Firstly I would request you to check if you see the screen turning green in the BIOS screen of your computer ( you would need to strike F2 when you see the Dell logo when you turn the computer on to enter the BIOS screen )
- If the screen still turns green, then the software part would be ruled out. You can try to connect the monitor to a laptop or any other desktop computer. If the monitor still turns green, then the issue is with the monitor
- If the monitor doesn’t turn green on a different computer (laptop or deskop). The problem is with the motherboard of the computer or if you have a dedicated graphics card – could be the video card on the computer.
2> If the monitor doesn’t turn green in the BIOS screen, then since you also informed that you reinstalled the windows, could be an issue with the video drivers – Please visit support.dell.com and update the correct video drivers and that should resolve the issue.
Thanks & Regards
Dell_Rattan_K
Dell Social Media Responder
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