Linksys SPA942 Support Question
Linksys SPA942 Support Question
Find answers below for this question about Linksys SPA942 - Cisco - IP Phone.Need a Linksys SPA942 manual? We have 8 online manuals for this item!
Question posted by Anonymous-49408 on January 24th, 2012
Linksys Spa942 Keypad Trouble On Con-calls
I have a linksys IP phone spa942 when dialing into a conference call the keypad works fine to dial the number. However when prompted to enter a passcode for the con-call, the keypad seems to be randomly send send spurious key strokes such that the passcode is never correct. For example, when the con-call plays back the incorrect passcode that was entered it is either getting duplicate keystrokes such as a 11 or 999 when a single digit was entered OR it is missing single digits such as a 1, 4, 6 that were entered but not sent.Sometimes I can retry 3 or 4 times and eventually get into the con-call, however I have tried 10-15 times on some calls and never get it.
Again using the keypad to dial any number does not have this issue - only when entering passcodes does the problem occur. What is wrong and how can I correct the SPA942 do work correctly?
Current Answers
Related Linksys SPA942 Manual Pages
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 5
... BroadSoft Directory
81
Configuring Synchronization of Do Not Disturb and Call Forward 82
Configuring XML Services (SPA525G)
82
Configuring Music On Hold
83
Configuring Extension Mobility with a BroadSoft Server
84
Chapter 5: Configuring SIP, SPCP, and NAT
87
Session Initiation Protocol and Cisco IP Phones
87
SIP Over TCP
88
SIP Proxy Redundancy
89
RFC3311...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 6
... Network Parameters Configuring VLAN Settings
Using the IP Phones in a VLAN
Chapter 7: Provisioning Basics
Provisioning Capabilities
Provisioning Configuration from Phone Keypad
98 101
109 109
110 110 110 111
113
115
115
115 116 117
118
118 120 121
123 126
126 126
129 131
131
133
134
134
Cisco SPA and Wireless IP Phone Administration Guide
4
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 13
...2
Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8
Chapter 9 Appendix A Appendix B
Title
Description
This chapter. Customizing Cisco SPA Gives information about customizing and Wireless IP Phones phones, including configuring call
features and phone features.
Configuring Security, Quality, and Network Features
Describes configuring security, quality, and network features...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 35
... attendant console: 32 lines Each line corresponds to a phone number (or extension) used for example, the SPA942 can handle eight calls.
3
Configuring Lines and Extensions
This chapter contains the following sections: • Configuring Lines, page 33 • Configuring Extensions, page 44
Configuring Lines
The Cisco IP Phones (also called stations in conversation) and seven can be on hold...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 36
...Cisco SPA and Wireless IP Phone Administration Guide Configuring a Line
NOTE This section does not apply to the web administration interface. Although the account information is displayed (WIP310). 3
Configuring Lines and Extensions
Configuring Lines
Shared Line Appearances
Shared Line Appearance (SLA) allows multiple phones to share an extension number and manage a call as the dial...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 58
... following fields:
• Linksys Key System-Enables or disables the Linksys Key System for use with the SPA9000):
STEP 1 Log in to none.
Enabling Anonymous Call and Caller ID Blocking
STEP 1 Log in to communicate with Cisco IP phones. STEP 2 Click Admin Login and advanced. STEP 3 Click the Phone tab.
56
Cisco SPA and Wireless IP Phone Administration Guide STEP...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 67
...STEP 5 Click Submit All Changes. STEP 4 Under Service Annc Serv, choose yes. Cisco SPA and Wireless IP Phone Administration Guide
65 Customizing Cisco SPA and Wireless IP Phones
Configuring Phone Features
4
Enabling Service Announcements
The Service Announcements features allows a user to send announcement requests to a customer-supplied announcement server. (Not applicable to the WIP310...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 76
...STEP 4 Under Bluetooth Settings, in length. Service providers could use of the phone with a call to facilitate call processing
74
Cisco SPA and Wireless IP Phone Administration Guide
Enabling SMS Messaging
These Cisco IP phones can receive text messages. 4
Customizing Cisco SPA and Wireless IP Phones
Enabling SMS Messaging
STEP 4 Under Wi-Fi Settings, in to the web administration...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 89
... page 109 • Network Address Translation (NAT) and Cisco IP Phones, page 109
Session Initiation Protocol and Cisco IP Phones
Cisco IP phones use Session Initiation Protocol (SIP), allowing interoperation with all calls go through a SIP proxy server. Signaling allows call . Session management controls the attributes of an end-to-end call information to another subscriber in the network. The...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 93
... to yes, the Cisco IP phone sends out a NOTIFY with event=conference when starting a conference call (with the BroadSoft Conference Package). RFC 2543 Call Hold
If set to no . If set to no , the Cisco IP phone does not include the c=0.0.0.0 syntax in the SDP.
Defaults to no . Notify Conference
If set to yes, the Cisco IP phone includes SDP syntax c=0.0.0.0 when sending a SIP re...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 94
... target has answered).
The CTI interface allows a third-party application to control and monitor the state of a Cisco IP phone and, for example, initiate or answer a call center handling all sorts of incoming and outgoing communications., including phone calls, faxes, and text messages. Defaults to use for SRTP.
5
Configuring SIP, SPCP, and NAT
Configuring SIP
Parameter...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 98
...).
For example, if you set the SIT1 RSC to 404, when the user makes a call and a failure code of time before re-trying registration after a failed registration. Defaults to ... for SIT 1 RSC through SIT 4 RSC. 5
Configuring SIP, SPCP, and NAT
Configuring SIP
NOTE: Cisco IP phones can use a RETRYAFTER value when received from a SIP proxy server that retries a backup server for the...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 99
... contains at least 10 even number ports (twice the number of successive ICMP errors allowed when transmitting RTP packets to the web administration interface. Defaults to 16482.
• RTP Packet Size-Packet size in to the peer before the Cisco IP phone terminates the call. TOOL is set to 0 (the default), the Cisco IP phone ignores the limit on...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 100
... response to the source address and port of the current call. Cisco IP phones use the configured codec names in the inbound SDP. If disabled (or before the first RTP packet arrives) sends RTP to calculate the UDP header checksum for outbound calls only when the Cisco IP phone presents an SDP offer.
Defaults to 0 (recommended).
• No UDP...
Cisco Small Business Pro SPA and Wireless IP Phone Administration Guide - Page 105
... this header from the user agent. Otherwise, select no . Referror Bye Delay
Controls when the Cisco IP phone sends BYE to target, select yes. SIP Remote-Party-ID To use this feature, select yes. Refer-To Target Contact
To contact the refer-to terminate stale call legs upon completion of the From header, select yes.
Cisco Small Business IP Phone SPA9XX User Guide - Page 38
... software releases.
Therefore, keypad numbers or shortcuts to enter numbers and text using the keypad and/or softkey buttons.
Entering Numbers and Text in the future with Menus
You press a softkey button or other buttons to move back and forth in this manual.
Cisco Small Business IP Phone SPA9XX User Guide
37 Using Keypad Shortcuts
Use the keypad to choose the highlighted...
Cisco Small Business IP Phone SPA9X1 Administration Guide - Page 89
... directory with the 2 (a, b, c, 2, A, B, C), press 2 again before the cursor flashes, the phone accepts the A as the entry and it is highlighted. Linksys IP Phone Administrator Guide
4-2
Firmware Version 5.1 After pressing select, the menu displays New Entry and existing entries in the first character of the phone numbers and names. After pressing the add button, the menu shows...
User Guide - Page 6
.... Activate: Using the Feature Code† 1.
Enter the forwarding NUMBER with the KEYPAD. 3. Press *73
Zayo Managed Services
Linksys SPA942 User Guide
Page 6 of being sent to turn the function off ' command. Press the -CFWD soft key. 2.
Deactivate: Using the Feature Code 1. If there are forwarded on the phone. The CALLS FORWARDED message on . NOTE: The user...
User Guide - Page 9
... party. Follow the IVR instructions. Press the LCR soft key, if displayed. Dial *55 3. Press the # key to send the caller to any user's voicemail.
Using the Call Directory 1. Highlight phone number and press the DIAL soft key. Linksys SPA942 User Guide
Call Transfer - During the call , press the XFER soft key. Press the XFER soft key to another line...
User Guide - Page 14
Using the KEYPAD Enter the Speed Dial 8 Code 2-9 plus the NUMBER you whether or not the programming was successful. At the voice prompt, enter your phone's EXTENSION. 4. When the voice mail system answers, press the * key. 3. Enter your PASSWORD. 3.
Dial your PASSWORD. 5. Enter your phone NUMBER. 2.
To navigate, follow the IVR choices. To navigate, follow the IVR ...
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Checking if the Router is Working Properly when Connected to a Hub/Switch
... on the Network If network sharing is configured on the hub or switch corresponds to a hub or switch, follow the instructions below. 5642 01/14/2010 05:00 AM Checking if the Router is Working Properly when Connected to a Hub/Switch How can I check if the router is working properly when connected to the port where the router... -
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... cannot be selected, for example, the "Never" option. Phone extensions entered when setting Call Forward to enter the e-mail address correctly using the Single Number Reach (SNR) feature: SNR cannot be used on the Service Node for the site. Example: Richard Green (71 appears instead of target are not completely validated--only the steering digit is configured for G.729... -
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