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LiftMaster LA500UL Support Question

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Question posted by marksgsxrserves on September 21st, 2023

New Model La 500ul Can Not Get Gate To Close With Remotes And Timer Disabled

photo sensor is working correctly, but when I wire into the closed eyes interrupt, the LED goes off and then the close edge LED comes on. When I switch the inputs from the photo sensor, the exact opposite happens.

Current Answers

Answer #1: Posted by SonuKumar on September 21st, 2023 11:07 PM
This answer was accepted by the poster of the original question.
SonuKumar

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If you have a LiftMaster LA500UL garage door opener and the photo sensor is working correctly, but when you wire into the closed eyes interrupt, the LED goes off and then the close edge LED comes on, there are a few possible causes:

The photo sensor wires are miswired.

The photo sensor is not properly aligned.

The photo sensor is defective.

The garage door opener control board is defective.

To troubleshoot the problem, try the following:

Check the photo sensor wires to make sure that they are properly connected to the garage door opener control board. The photo sensor wires are typically color-coded: red for positive and black for negative.

Make sure that the photo sensor is properly aligned. The photo sensor should be mounted so that the beam of light is interrupted when the garage door is closed.

If the photo sensor wires are properly connected and the photo sensor is properly aligned, but the problem persists, try replacing the photo sensor.

If you have replaced the photo sensor and the problem persists, the garage door opener control board may be defective. In this case, you will need to replace the control board.

If you are not comfortable troubleshooting the problem yourself, you should contact a qualified technician to have the garage door opener repaired.

Here are some additional tips for troubleshooting the LiftMaster LA500UL garage door opener:

Make sure that the garage door opener is properly programmed.

Check the batteries in the remote control.

Check the garage door opener's safety features.

Lubricate the garage door opener's moving parts.

Clean the garage door opener's sensors.

If you have tried all of the above and the garage door opener is still not working properly, you should contact LiftMaster customer support for further assistance.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related LiftMaster LA500UL Manual Pages

LA500UL Wiring Diagram - Page 1

...obstruction. 65 CLOSE EYE/EDGE held more than 3 minutes 66 OPEN EYE/EDGE held more than 3 minutes 67 Wireless edge triggered more than 5 seconds OR Photoelectric Sensor for open or close cycle Edge Sensor for alignment or obstruction. 62 CLOSE EDGE held more than 3 minutes 63 OPEN EYE/EDGE held more than 3 minutes 64 CLOSE EYE/INTERRUPT held more than 3 minutes Check wired input for...
LA500UL LA412UL and LA400UL Addendum - English French - Page 1

... for both small and large profile edges (pack of 10). Model 890MAX Security+ 2.0® learning remote controls One button can control a gate operator and the other (s) can also be programmed to control the operator. Addendum Models LA500UL, LA412UL, and LA400UL Entrapment Protection LiftMaster monitored through beam photoelectric sensor Models LMTBUL and LMTBU LiftMaster monitored...
Installation Manual - Page 5

... in accordance with a moving vehicular access gate. A pedestrian gate shall not be provided with entrapment protection per UL 325. UL 325. 1.5 An existing gate latch shall be disabled when a manually 3.1.1.2 Except for Exceptions. 3.2 1.8 Gates shall be designed, constructed and installed such that a pedestrian shall not come in the open position, subject to not fall over...
Installation Manual - Page 7

... 300 cycles / day Continuous -40°C to 60°C (-40°F to 4 edge sensors using wireless edge sensor kit model LMWEKITU. *Travel time and range are affected by A and B mounting dimensions, see INSTALLATION. 7 Expansion board - up to 140°F) Provided Main board - up to 2 close or open direction and up to 3 entrapment protection devices configurable to either...
Installation Manual - Page 9

... break. l DO NOT weld the crossbar on uphill or downhill gates. INSTALLATION l To AVOID damaging gas, power or other underground utility lines, l ALWAYS wear protective gloves and eye protection when changing contact underground utility locating companies BEFORE digging more the battery or working around the battery compartment. strength. Doing this will not l The...
Installation Manual - Page 19

... sensed Switch set to OPEN: gate reverses 4 seconds when an obstruction is sensed EYE/EDGE and COM Open or Close Direction Photoelectric Sensors or Edge Sensor, the functionality is for photoelectric sensor or edge sensor entrapment protection for the open position and resets the Timer-to-Close. Control Board CLOSES EYES/INTERRUPT (2 Terminals) The CLOSE EYES/INTERRUPT input is for edge sensor...
Installation Manual - Page 25

...and Industry Canada ICES standard. This equipment generates, uses and can be programmed to close the gate. 1. Consult the dealer or an experienced radio/TV technician for help. 25 NOTE:...into an outlet on the remote control for open , close, and stop . 1. The Timer-to-Close can be programmed. Press and release the LEARN button (operator will beep and green XMITTER LED will time out of ...
Installation Manual - Page 27

... EYES/Interrupt loop. CLOSE EYES/Interrupt loop reverses a closing gate. gate that delays upon opening. Use with SAMS (Sequence Access Management System). 2. light). 2. Attach alert signal (audible or visual alert system). Attach alert signal (audible or visual alert system). Attach visual alert to ON, so that gate closes close (timer or control). Fire Dept Open Input...
Installation Manual - Page 28

... LOCK/BIPART DELAY switch is used only for programming remote controls and the network. 7 TIMER-TO-CLOSE dial: The TIMER-TO-CLOSE (TTC) dial can be set to latch at CLOSE limit if at a limit until AC power is restored or batteries voltage increases. If the TTC is set to automatically open or close the gate. See Status LED Chart in...
Installation Manual - Page 33

... Plug-In Loop Detectors (Model LOOPDETLM) as needed to obtain the desired OPEN or CLOSE functionality. 7. 1, 2, and 3 LEDs: 2. Wireless edge input: Input for the main board connector. EYE/EDGE switches: OFF: No change to pause. ON: When CLOSE EYES/Interrupt loop is 1. Also used to check OPEN: Loss of AC power will cause the gate to CLOSE, then plug-in present position...
Installation Manual - Page 35

... ONLY Input: Open or Close Direction Photoelectric Sensors, Close: reverses fully, Open: reverses 4 Inputs (4 terminals total), Open or seconds Close Direction based on switch setting next to -Close at Open Limit 35 Open, Stop, Close, Stop, ... Opens a closing gate l Pauses Timer-to inputs EYES/EDGE Input(s): Open or Close Direction Photoelectric Sensors, Infra-red detector wired or Edge...
Installation Manual - Page 38

... power (reboot). Check wired input on the battery. check for an obstruction, then reprogram the limits. CLOSE EYE/INTERRUPT held more than 3 minutes CLOSE EDGE held more than 3 minutes OPEN EYE/EDGE held more than 3 minutes CLOSE EYE/INTERRUPT held more than 3 minutes CLOSE EYE/EDGE held more than 3 minutes OPEN EYE/EDGE held more than 3 minutes Wireless edge triggered more than 10V...
Installation Manual - Page 40

... SBC INPUT FIRE DEPT INPUT EXIT SHADOW CLOSE EYES/INTERRUPT CLOSE EDGE OPEN EYES/EDGE LOCK OFF ON BLINK OFF ON BLINK OFF ON BLINK OFF ON BLINK OFF ON BLINK OFF ON BLINK OFF ON BLINK OFF ON INPUT LEDS Input inactive Input active Input active on other operator Input inactive Input active Input active on other operator Input inactive Input active Input active on other operator Input inactive Input...
Installation Manual - Page 42

... defective Shadow loop detector. Check edge sensor wiring. a. a. Alarm sounds for an active input b. Check all Open inputs for 5 minutes or alarm sounds with LOW BATT option set to CLOSE a. a. Constant pressure to open or closed is available. Interrupt loop does not cause gate to stop and reverse direction. b. Gate closes, but will not open limit. Exit loop activation...
Installation Manual - Page 43

.... Quick Close not working correctly. Anti-Tailgating not working correctly. In limit setup mode a. AUX Relay setting incorrect b. Battery capacity too low SOLUTIONS a. Check that Solenoid has power (do not power maglock from control board accessory power terminals). Disconnect all inputs on . Check AUX Relay switches settings b. c. Add more solar panels b. Interrupt loop...
Installation Manual - Page 54

... clip. It can be programmed to control the operator. Model 877MAX Plastic channel 8 ft. (2.4 m) for both small and large profile edges (pack of 8). roll) Model L50 Large profile ends kit (10 pair) Model L50E Small profile monitored edge (82 ft. Model 893MAX 3-button mini-remote control The 3-button remote control can control garage door(s). Single-button to control the operator.
Installation Manual - Page 55

... and wired separately inside control box. Model 50-19503 Vehicle sensing probe The vehicle sensing probe is buried in loop detector Low power. For use with Large Metal Control Box ONLY. Model A12330SGLPK Battery tray Required for up to push the gate open the gate. Conveniently plugs into existing control board. Security+ 2.0® compatible. Must be remotely...
LA500PKGU Product Guide - Page 1

... ALLOWS GATE TO BE OPEN ED M A NU A L LY. PRODUCT GUIDE LA500PKGUL 24VDC RESIDENTIAL/LIGHT COMMERCIAL LINEAR ACTUATOR MONITORED WIRELESS EDGE KIT Low-energy Bluetooth® connection between a LiftMaster Monitored Resistive Edge and the gate operator; INTERNET GATEWAY Connects myQ-enabled gate operators to stay aligned; MONITORED RETROREFLECTIVE PHOTO EYE Enhanced retro-reflective photo eye...
Solar Power Flyer - Page 2

...; 2-Button Learning Remote Control (892LT) • Internet Gateway (828LM) O N E S I Z E DOESN'T ALWAYS F I O N . • Secondary arms are engineered to U.S. Choose a solar gate solution to suit your application is related to the following factors: • Type of gate opener • Solar panel wattage • Average hours of sunlight a day • Number of gate open/close cycles per day...
Installation Blueprint - Page 1

... Large Metal Control Box Double the interior room of a LiftMaster external monitored entrapment protection system (non-contact photoelectric sensor or contact edge sensor) for EACH entrapment zone prior to gate movement. It can control a garage door. Model LA500U VEHICULAR SWING GATE OPERATOR Gate Operator Site Plan Solar Panel To replace or add a solar panel to monitor and control...

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