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Lexmark X544 Support Question

Lexmark X544 Support Question

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Question posted by bmartell on July 12th, 2011

Paper Not Feeding Straight, Trouble With Duplex Jamming

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Answer #1: Posted by LexmarkListens on July 14th, 2011 1:51 PM
This answer was accepted by the poster of the original question.
LexmarkListens

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  • Ensure that the paper is stored in a cool, dry location.
  • Ensure that the paper tray is neither over- nor under-filled
  • Ensure that the paper is of a high quality. 20 lb (or heavier) stock is strongly recommended.
  • Occasionally turning the paper stack in the paper tray will reduce jams of this type.
  • Also, make sure that the paper settings on the printer is in sync with from the application (e.g Microsoft word). If you need further assistance, please contact Lexmark Technical Support Center or you can send us an email on the address provided below.


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    Related Lexmark X544 Manual Pages

    User's Guide - Page 6

    ... memory device...111 Understanding scan to computer options...112 Sides (Duplex) ...112 Darkness...112 Improving scan quality...112 Using the Scan Center software...112 Understanding the Scan Center features...112 Using the ScanBack utility...113 Using the ScanBack Utility...113 Clearing jams 114 Avoiding jams...114 Understanding jam numbers and locations...115 200 paper jam...116 201 paper jam...
    User's Guide - Page 8

    ...do not print...207 Job takes longer than expected to print ...207 Job prints from the wrong tray or on the wrong paper 208 Incorrect or strange characters print ...208 Tray linking does not work ...208 Large jobs do not collate ...208 Unexpected ... correctly or quits after it is installed 217 Drawers...218 Multipurpose feeder...218 Memory card ...219 Solving paper feed problems...219 Contents 8
    User's Guide - Page 45

    ... copy of the document to check its content and format for the multiple settings that change when you want, and then press . Avoid paper jams Carefully select and load paper to quickly select one side of a single sheet of paper by selecting a setting from the Print dialog or the Lexmark Toolbar to see "Avoiding...
    User's Guide - Page 48

    ... for large print jobs or multiple copies. Warning-Potential Damage: Do not assign a Paper Type name that they must be properly processed if an inaccurate Paper Type is empty, paper feeds from the Paper Size/Type menu. To unlink a tray, change the Paper Size setting for any trays, the trays are both available from the next...
    User's Guide - Page 50

    ...available for standard features such as duplex printing and printing multiple pages on...correct unit of measure appears, and then press . Doing so may cause a jam. Note: Do not remove trays while a job prints or while Busy appears ... feeder. Note: Select Portrait Height to adjust the paper height setting or Paper Width to adjust the paper width setting. 2 Press the arrow buttons to decrease...
    User's Guide - Page 53

    ... the printer control panel. The only differences are the look of the guide tabs and the location of paper was loaded than the type or size previously loaded in a paper tray may lead to jams. Loading the 650-sheet duo drawer The 650-sheet duo drawer (Tray 2) consists of a 550-sheet tray and...
    User's Guide - Page 58

    ... g/m2 (16 to 47 lb bond) grain long. Paper and specialty media guide 58 Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is too rough, toner cannot fuse to feed properly, causing jams. For best performance, use paper between 150 and 200 Sheffield points produces the...
    User's Guide - Page 59

    ... • Multiple-part forms or documents Selecting paper Using appropriate paper prevents jams and helps ensure trouble-free printing. latex inks might not. To help avoid jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended print side of stability resulting in fewer paper feeding problems and better print quality. Preprinted...
    User's Guide - Page 62

    ... Optional 550-sheet Multipurpose tray tray feeder Manual feeder Paper Card stock Transparencies* X Envelopes X X Paper labels * Lexmark transparency part numbers 12A8240 and 12A8241 are limited to match the supporting paper weights. 2 The duplex supports paper weights between 60-105 g/m2 (16-28 lb) grain long bond. Paper types and weights supported by the printer Notes: •...
    User's Guide - Page 63

    ... 12A8241 are supported from the 250-sheet tray, manual feeder, and multipurpose feeder. 5 The pressure sensitive area must be set to match the supporting paper weights. 2 The duplex supports paper weights between 60-105 g/m2 (16-28 lb) grain long bond. Index Bristol- maximum (grain long) 120 g/m2 (67 lb) 120 g/m2 (67...
    User's Guide - Page 67

    ...feeder Print side and paper orientation Preprinted letterhead ... preprinted letterhead is acceptable for A4-size transparencies. Manual feeder (duplex printing) Multipurpose feeder Preprinted letterhead design is placed facedown. Check ...on using transparencies Print samples on transparencies: • Feed transparencies from sticking together. • We recommend Lexmark part number...
    User's Guide - Page 68

    ...is recommended. When printing on envelopes: • Feed envelopes from the manual feeder or optional multipurpose feeder. • Set the Paper Type to Envelope, and select the envelope size....; To optimize performance and minimize jams, do not use before buying large quantities. Have windows, holes, perforations, cutouts, or embossing - Tips on using paper labels Print samples on the labels...
    User's Guide - Page 114

    ... all sizes and types are set correctly in the sealed or closed position - Clearing jams Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the Paper menu. • Do not feed envelopes that has been cut or trimmed by the printer" on page 62. •...
    User's Guide - Page 115

    ... need to open the 650-sheet duo tray to remove jammed pages behind the front door, and then remove any jams. 5 Verify that the paper is not supported. 1 Open the front door. The following illustration and table list the paper jams that the paper being used for a duplex print job is loaded correctly. 6 Reinsert Tray 1. 6 242 and...
    User's Guide - Page 119

    ... pull it toward you to open it . 2 Remove the jam. 3 Press . 235 paper jam This jam occurs when the paper is not available on all paper fragments are removed. 3 Insert the tray. 4 Press . Clearing jams 119 Note: The optional 550-sheet tray is too short for the duplex unit. 1 Grasp the front door at the side handholds, and...
    User's Guide - Page 158

    ...or feeder Returns all tray, drawer, and feeder assignments to the factory default settings Description Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setting. • The ... by the PCL 5 interpreter. • None ignores the Select Paper Feed command. • 0-199 allows a custom setting to GIF or JPEG images. Understanding printer menus 158
    User's Guide - Page 172

    ... there is jammed in the duplex unit. 1 Open the front door 2 Remove the jam. 3 Load the tray with the correct paper size. 4 Press to continue printing. only 150 files will be displayed. 200.yy Paper jam 1 Clear the paper path. 2 Press to clear the message and continue printing. 201.yy Paper jam 1 Clear the paper path. 2 Remove the jammed paper below the...
    User's Guide - Page 219

    ... Make sure the stack of the following: CHECK THE PAPER Use recommended paper and specialty media. Troubleshooting 219 If the error recurs, call for the paper size loaded. Set Jam Recovery to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions. CHECK THE PAPER GUIDES Move the guides in the tray or on...
    User's Guide - Page 255

    ... 49 setting type 49 storing 60 unacceptable 43, 59 Universal Paper Size 131 Universal size setting 49 paper feed troubleshooting message remains after jam is cleared 219 paper jams avoiding 114 Paper Loading menu 129 Paper Size/Type menu 124 paper sizes supported by the printer 60 Paper Texture menu 126 paper types supported by printer 61 where to load 61...
    User's Guide - Page 257

    ... 76 scanning to a computer 110 improving scan quality 112 scanning to a USB flash memory device 111 scanning to an FTP address creating shortcuts using the computer 109 using shortcut numbers 109 ... a fax 214 received fax has poor print quality 216 troubleshooting, paper feed message remains after jam is cleared 219 troubleshooting, print error reading USB drive 206 incorrect margins 222 incorrect ...

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