Lexmark X364dn Support Question
Lexmark X364dn Support Question
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Question posted by Anonymous-40507 on October 17th, 2011
How To Fix Automatic Document Feeder Jam?
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Current Answers
Answer #1: Posted by LexmarkListens on October 20th, 2011 11:34 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Open the automatic document feed (ADF) cover, then remove the separator roll.
Open the flatbed scanner cover.
Remove the ADF tray.
Open the flatbed scanner cover.
Remove the ADF tray.
If you need further assistance please send us an email on the address below or you may contact Lexmark Technical Support.
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Phone:
USA: 1-800-539-6275
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UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark X364dn Manual Pages
Wireless Setup Guide - Page 33
... or access points. A password, such as a WEP key or a WPA pass phrase, used by DHCP servers
An IP address automatically assigned by specifying which MAC addresses may be assigned manually by a network device. All devices on the network must use DHCP, but no DHCP server is set to use the same channel. Each...
User's Guide - Page 12
3 12
8
4
5 6 7
1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 System board door 5 Front door 6 Multipurpose feeder door
Note: Depending on your printer model, this could be the manual feeder door. 7 Standard 250-sheet tray (Tray 1) 8 Standard exit bin
The following illustration shows the printer back with its basic features or parts:
Learning about...
User's Guide - Page 15
...Automatic Document Feeder (ADF)
Scanner glass
Use the ADF for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine
clippings) into the ADF.
Use the scanner glass for multiple-page documents...such as magazine clippings). When using the ADF:
• Load the document into the ADF faceup, short edge first. • Adjust the ...
User's Guide - Page 54
...For paper smaller than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use paper between 150-250 Sheffield points produces the best print quality. Moisture content
The... the printer for 60-90 g/m2 (16-24 lb bond) paper. The multipurpose feeder can automatically feed paper weights up to 163 g/m2 (43 lb bond) grain long. If paper is recommended....
User's Guide - Page 60
...a custom size to match the loaded paper, or select the appropriate tray or feeder.
3 Click Print. Printing a document
1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper...or type of paper, adjust the paper size or type settings to see "Avoiding jams" on page 41 and "Storing paper" on the printer control panel of certain models of ...
User's Guide - Page 61
...as when a jam has occurred, the printer
ignores the flash drive.
• If you do not have printing permissions. • Some USB drives and USB hubs are not supported.
• USB devices must meet the... port until the document you may need to view the held jobs list to the USB device or print
files from the flash drive.
3 Press the arrow buttons until the document has finished printing....
User's Guide - Page 151
... double-feeding or failing to redistribute the toner, and then reinsert it side-to-side and front-to-back several times to feed through the Automatic Document Feeder. Part name ADF input tray ADF separator pad ADF separator roll
Part number 40X5470 40X5472 40X5471
Replacing supplies
Replacing the toner cartridge
When 88 Cartridge...
User's Guide - Page 186
...Disabled
This message indicates the printer identified a problem with the scanner and automatically disabled it.
1 Remove all pages from the ADF. Try one or...Jam, 294.05 Scan Sensor Off Jam, or 294.06 ADF Backfeed Jam.
To clear this jam:
1 Remove all pages from the standard exit bin.
Note: If turning the printer off . 3 Wait 15 seconds, and then turn the printer on. 4 Place the document...
User's Guide - Page 195
...will support analog use. CHECK FOR JAMS
Clear any answering machines, computers ... that digital telephone services can be used by another device, then wait until the other device is an analog device. To enable both Voice Mail and the printer to...PRINTER MEMORY MAY BE FULL
1 Dial the fax number. 2 Scan the original document one page at a time. If none exists, consider installing an analog telephone...
User's Guide - Page 232
... standard output bin 179
Scanner ADF Cover Open 179 Scanner Jam Access Cover
Open 179 Toner is low 179 Unsupported USB device, please
remove 179 Unsupported USB hub, please
remove 180 ...or freezes
the computer 192 scanner
Automatic Document Feeder (ADF) 15
functions 14 scanner glass 15 Scanner ADF Cover Open 179 scanner glass cleaning 146 copying using 70 Scanner Jam Access Cover Open 179 scanning ...
Technical Reference - Page 12
... 2 - Multipurpose Feeder -
Tray selected with tray operators
= Supported X = Not supported
Printer models
Operator
Tray selected (corresponding image X264dn, X363dn, X364dn, X463de, X464de,...in statusdict and the ManualFeed page device parameter. Tray 1 - Note: The current active tray is the last source that support automatic duplexing:
• Automatic duplexing is printed on page 12,...
Technical Reference - Page 15
...X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
c5envelope
162x229envelope
b5envelope
176x250envelope
PostScript envelope tray support
If manualfeed in statusdict and the ManualFeed page device...load the requested size manually. Envelope Feeder - If manualfeed or ManualFeed is listed...source is the last source selected from any automatic source, you to load the requested
envelope ...
Technical Reference - Page 52
...attendance conditions
= Supported X = Not supported
Printer model
Message
Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required - 32030
58 Too many bins X
X... ADF
Remove originals from the scanner automatic document feeder
* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow,...
Maintenance Guide - Page 8
... the toner, and then reinsert it and continue printing. Firmly shake it side-to-side and front-to-back several times to feed through the Automatic Document Feeder.
Part name ADF input tray ADF separator pad ADF separator roll
Part number 40X5470 40X5472 40X5471
Replacing supplies
Replacing the toner cartridge
When 88 Cartridge...
Service Manual - Page 28
... paper, recycled, bond, letterhead, preprinted, colored paper, light paper, heavy paper, custom type [x]
60-90 g/m² (16-24 lb)
• 250 paper • 550 paper
Automatic document feeder (ADF)
A4, A5, JIS¹-B5, letter, legal, executive, oficio (Mexico), folio, statement, universal, custom scan type [x]
Accepts any media type supported by the print...
Service Manual - Page 32
... EPROM ESD FB FD FRU FU
Alternating Current Autocompensator Mechanism (or paper feed) Automatic document feeder Analog front end All-In-One Automatic Paper Size Application Specific Integrated Circuit Brushless DC Motor Black Only Retract Belt up down Cyan Charge-Couple Device Cold Cathode Fluorescent Lamp Counter clockwise Command Descriptor Blocks Cyan yellow magenta black...
Service Manual - Page 33
... Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only Memory Microswitch NAND (usage: NAND gate) Nonvolatile Memory Nonvolatile Random Access Memory Operator...
Service Manual - Page 68
... that the ethernet cable is no electronic interference. Go to step 12. Step
Questions / actions
Yes
1 If the device is physically connected to the network? Did this fix the problem?
12 Is the device physically connected (ethernet cable) to the network, verify that the printer and PC's IP address have identical subnet addresses...
Service Manual - Page 137
... used in the duplex ADF.
7013-XXX
The duplex ADF enables the user to create duplex scans automatically, eliminating the need to stop the scanning process to create a scan, fax, or copy. 2....assembly drops and advances the paper into the ADF, actuating the document sensor. At this will be the first side of time, a jam error will be scanned. 4. Scanner theory
Duplex ADF
The following...
Service Manual - Page 223
... (Tray 1) Standard exit bin
Locations and connections 5-1 5. Locations and connections
Locations
Front view
3 12
7013-XXX
8
4
5
6 7
Number 1 2 3 4 5 6
7 8
Part
Front door release button Printer control panel Automatic document feeder (ADF) Controller board door Front door Multipurpose feeder door Note: This could be the manual feeder door, depending on the printer model.
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