Lexmark X364dn Support Question
Lexmark X364dn Support Question
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Question posted by arshadchughtai001 on April 27th, 2015
30.62 Invalid Refill Cartridge
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Current Answers
Answer #1: Posted by Odin on April 27th, 2015 9:22 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
This error kicks in when you've used a refill cartridge that doesn't meet Lexmark's standards. A Lexmark brand cartridge will avoid this problem: take your old Lexmark cartridge or your model number to a large office supply store like Staples, to get a Lexmark brand refill.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Lexmark X364dn Manual Pages
User's Guide - Page 124
... in seconds the printer waits before some systems begin entering a minimum power state. Note: 30 minutes is 12 hour A.M./P.M. Understanding printer menus
124 Available selections for printers behind a port...YYYY YYYY-MM-DD
Time Format 12 hour A.M./P.M. 24 hour clock
Alarms Alarm Control Cartridge Alarm
Timeouts Power Saver Disabled 1-240
Timeouts Screen Timeout 15-300
Description Instructs the ...
User's Guide - Page 224
.... Lexmark will replace the Software Program should it be refilled by Lexmark for recycling. The warranty period is ninety ...USE OF THE PRODUCT INDICATES ACCEPTANCE OF THESE TERMS.
DEVICE LICENSE AGREEMENT
The patented printer is free from Lexmark ...apply to you agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below,...
User's Guide - Page 232
...Flash 177 Hex Trace 177 Invalid Engine Code 177 Invalid Network Code 177 Line busy...179 Toner is low 179 Unsupported USB device, please
remove 179 Unsupported USB hub... quality test pages 66 two-sided (duplex) 62 Programming Engine Code 179 Programming flash 179 Programming ...standard output bin 179 replacing
photoconductor kit 153 toner cartridge 151 reports viewing 158 Reports menu 116 resolution, ...
User's Guide - Page 233
...supplies, ordering ADF pick assembly 151 ADF separator roll 151 photoconductor kit 150 toner cartridges 150 supply notifications configuring 159
T
TCP/IP menu 119 telecommunication notices 215, 216...218 tips
card stock 65 envelopes 64 labels, paper 64 letterhead 62 transparencies 63 toner cartridge replacing 151 toner cartridges ordering 150 recycling 38
Toner is low 179 transparencies
copying to ...
Technical Reference - Page 52
...= Supported X = Not supported
Printer model
Message
Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required - 32030
58 Too many ...Insert PC Cartridge
Cartridge
Intervention Required - 40010
30 CMYK* Print
X
X
30 CMYK* Print Unit
Unit Missing
Missing
Intervention Required - 40010
30 Coating Roll X
X
30 Coating Roll...
Technical Reference - Page 53
... - 40020
Install MICR
X
X
Install MICR cartridge
cartridge
Intervention Required - 40021
Cartridge Life
X
X
Cartridge Life Expired
Expired CMYK*
Intervention Required - 40021
Cartridge Life
X
X
Cartridge Life Warning
Warning CMYK*
Intervention Required - 40021
Change Cartridge X
X
Change Cartridge Invalid
Invalid Refill
Refill
Intervention Required - 40021
Close Cover...
Technical Reference - Page 54
...Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, ...Invalid Refill
30 Invalid Refill Change Cartridge
Intervention Required - 40021
31 Defective
X
X
Defective Ink Cartridge
Cartridge CMYK*
Intervention Required - 40021
31 Defective Print X
X
Defective Print Cartridge
Cartridge
Intervention Required - 40021
31 Missing
X
X
Missing Cartridge
Cartridge...
Technical Reference - Page 55
...X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required - 40021
31 Replace
X
X
Defective Print Cartridge
defective cartridge
Intervention Required - 40021
31.yy Invalid
X
X
Invalid Refill
refill, change cartridge...Intervention Required - 40021
32.yy Cartridge X
X
Unsupported Cartridge
part number unsupported by
device
Intervention Required - 40021
40 Tray ...
Technical Reference - Page 62
...Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required - 40201
88.2x Replace cyan X
X
Replace Cartridge
cartridge
Intervention Required - 40202
88.yy magenta
X
X
Cartridge Low
cartridge low
Intervention Required - 40202
88.1x magenta
X
X
Cartridge Nearly Low
cartridge nearly low
Intervention Required - 40202
88...
Technical Reference - Page 63
...supported
Printer model
Message
Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required...
32.yy black
X
X
Cartridge Part Number Unsupported
cartridge part number unsupported by device
Intervention Required - 40309
32.yy Replace
X
X
Replace unsupported cartridge
unsupported black cartridge
* This message contains a ...
Technical Reference - Page 64
...
Message
Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required - 40309
40 black invalid X
X
Invalid Refill, Change Cartridge
refill, change cartridge
Intervention Required - 40310
32.yy cyan
X
X
Cartridge Part Number Unsupported
cartridge part number unsupported by device
Intervention Required - 40310
32.yy Replace...
Technical Reference - Page 66
...Not supported
Printer model
Message
Status code
Return string
X264dn, X363dn, X364dn, X364dw
X463de, X464de, X466de, X466dte, X466dwe
Intervention Required - 40407...Cartridge
defective magenta cartridge
Intervention Required - 40412
30.yy Yellow toner X
X
Toner Cartridge Missing
cartridge missing
Intervention Required - 40412
31.yy Defective X
X
Defective Cartridge
yellow cartridge...
Service Manual - Page 7
...24 Front door access cover blank removal 4-28 Front scanner cover removal 4-29 Fuser removal 4-30 Left side printer cover removal 4-33 Left side scanner cover removal 4-35 Lower access door... (MPF) removal 4-58 MPF tray removal 4-61 Multipurpose feeder (MPF) feed clutch removal 4-62 Nameplate blank cover removal 4-64 Operator panel removal 4-65 Operator panel cable removal 4-66 Paper ...
Service Manual - Page 26
...7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP feeder ...standard pages SWE¹
High toner cartridge
x
9,000 standard pages¹
Photoconductor kit
Up to 30,000 pages²
¹ Declared value in accordance with ISO/IEC 19752
² Up to 30,000 pages, based on customer usage...
Service Manual - Page 33
... Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only Memory Microswitch NAND (usage: NAND gate) Nonvolatile Memory...
Service Manual - Page 45
..., then replace it. See "Media feed clutch service check" on page 2-26. It should rotate freely. 7013-XXX
Cartridge error messages
Error 30 31 32
Description Invalid refill Missing or defective cartridge Unsupported print cartridge
Action Replace the cartridge. Possible causes include bouncy sensor or exceptionally fast pick-
Error
Description
Action
200.00 Paper jam around input...
Service Manual - Page 46
...to potential conflict with the transfer servo. See "Media manual input sensor removal" on page 2-30.
200.18 Manual feeder sensor never became uncovered from the sheet ahead.
At the front, ...loose.
200.13 The input sensor is covered when the media is approved. Remove the toner cartridge/PC kit, and inspect for any obstructions. Possible causes: slow or missing transport motor positional ...
Service Manual - Page 48
...made by leading edge of page. Page arrived at fuser earlier than intended
Remove the toner cartridge/PC kit and check for obstructions in the path way. Often, the leading edge of...located behind the fuser exit rollers, about mid printer. See "Printhead service check" on page 4-30.
202.32 Long media or shingled multi feed stopped before fuser reached acceptable operating temperature. Also...
Service Manual - Page 53
... on page 2-26. The fuser type stored in the cartridge ID does not match the actual fuser installed in the device. Note: The NAND Flash partition can shrink as bit ...be invalidated.
847.02
Fax storage: the device's flash partition is too small. Replace the controller board. See "Fuser service check" on the device is invalid or unavailable.
848.01
Modem/Config ID mismatch: a device has...
Service Manual - Page 118
...message remains on page 3-27. The first page which is printed in Settings and printer and toner cartridge configuration information. See "Energy Conserve" on page 3-29. See "ADF Edge Erase" on page...in the on position, the composite USB device is enumerated. See "Reports" on page 3-32.
See "Scanner Manual Registration" on page 3-30. The Printing Quality Test Pages message appears, ...
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