Lexmark Pinnacle Pro901 Support Question
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Question posted by jhodgkmetz on July 14th, 2014
How Do You Unclog Printhead Pro901
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Related Lexmark Pinnacle Pro901 Manual Pages
User's Guide - Page 8
... quality of throwing it here
Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead.
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment. Finding information about the printer
Publications
What are mostly text.
• Use High Yield cartridges. Recycling
• Return ink cartridges for ? Before...
User's Guide - Page 11
...or answering machine) to a power source. You can load a different type of jobs.
9 Printer control panel
Operate the printer.
10 ADF
Scan, copy, or fax multiple-page letter-, legal-, and A4-size documents.
4...To
• Access the ink cartridges and printhead. • Remove paper jams.
Install, replace, or remove ink cartridges. Connect the printer to an active telephone line (through a ...
User's Guide - Page 12
About your printer
12
Use the 8 Duplex unit
9 Printhead access
To
• Print on both sides of a sheet of paper. • Remove paper jams.
Install the printhead. Note: The carrier moves to the printhead access area when no printhead is installed in the printer.
User's Guide - Page 14
...: Install the new ink cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out.
1 Turn on your printer. 2 Open the printer. Note: The printhead moves to air.
5 Close the printer.
Replacing ink cartridges
Make sure you have a new ink cartridge or cartridges before you begin.
Use two...
User's Guide - Page 24
... come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the printer. • Contact technical support. Lexmark Printer Utility (referred to as Printer Utility)
• Get help with these applications, depending on a wireless network.
(referred to the computer
over...
User's Guide - Page 132
... Maintenance tab, click Check ink levels. Using the printer software
For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the Maintenance tab. Aligning the printhead
If the characters or lines on the display.
Using the printer control panel
1 Load plain paper. 2 From the home...
User's Guide - Page 133
... the list. 4 From the Maintenance tab of your prints. Maintaining the printer
133 Cleaning the printhead nozzles
Poor print quality is sometimes due to Clean Printhead or Deep Clean Printhead: > More Options > Clean Printhead or Deep Clean Printhead
A cleaning page prints.
Notes:
• Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep...
User's Guide - Page 136
... host computer, print server, or other network access point. • Check the printer for error messages, and resolve any errors. • Check for telephone technical support
Setup troubleshooting
• "Incorrect language appears on the display" on page 137 • "Printhead errors" on page 137 • "Software did not install" on .
To open...
User's Guide - Page 137
... and starts the initial printer setup.
3 Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following :
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1 From the home screen, navigate to Use Factory Defaults:
> Use Factory Defaults
2 Touch Yes. • "Print job does not...
User's Guide - Page 138
... not resolve the error, then contact technical support.
Warning-Potential Damage: Do not touch the printhead nozzles.
3 Wipe the printhead contacts using a clean, lint-free cloth.
4 Reinsert the printhead, and then close the latch until it clicks.
5 Close the printer. Software did not install
If you reinstall the software, do the following:
MAKE SURE...
User's Guide - Page 139
... cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it . 3 Plug the power cord into the USB port of the printhead.
3 Close the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER
Troubleshooting
139
You may have connected to have problems, then try one .
2 Firmly...
User's Guide - Page 140
... the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the printer control panel, navigate to Deep Clean Printhead:
> More Options > Deep Clean Printhead A cleaning page prints.
4 Navigate to fit, make sure the printhead is blinking on the printer. REMOVE AND REINSTALL THE PRINTER SOFTWARE
Printer is printing blank pages
Blank pages may...
User's Guide - Page 146
... MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: If these solutions do not remove the streaks or lines on page 147
Troubleshooting
146
SELECT A LOWER PRINT QUALITY FROM THE PRINTER SOFTWARE MANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU...
User's Guide - Page 192
... tone 96 checklist
before you troubleshoot 136 fax troubleshooting 150 memory card
troubleshooting 155 choosing a splitter, faxing 95 cleaning exterior of the printer 134 cleaning printhead nozzles 133 cleaning the printer control panel 135 Club Internet 104 coated paper
loading 32 collating copies 61 Communication not available
message 171 computer slows down when...
User's Guide - Page 196
...does not print wireless 159
printer does not print wirelessly 164 printer does not respond 140 printer memory
fax 100 printer printing blank pages 140 printer problems, basic solutions 136 printer software
installing 26 uninstalling 25 printer solutions 129 printer, setting as default 54 printhead aligning 132 printhead access location 10 printhead error 137 printhead nozzles cleaning 133 printing...
User's Guide - Page 197
...telephone service 82 DSL connection 80 standard telephone line
connection 77 VoIP connection 81 setting up printer e-mailing 71 faxing 94 on wired network
(Macintosh) 116 on wired network (Windows)...139 printer does not respond 140 printer printing blank pages 140 printhead error 137 software did not install 138
shared printing 115 sharing printer in Windows 114 SmartSolutions 129
adding printer 130...
User's Guide - Page 198
... printed
image 145 troubleshooting, setup
cannot print through USB 141 incorrect language appears on
display 137 page does not print 139 printer does not respond 140 printer printing blank pages 140 printhead error 137 software did not install 138 troubleshooting, wireless cannot print over wireless
network 160 changing wireless settings after
installation (Mac...
Quick Reference - Page 4
... presentation.
• Use recycled paper. Conserving energy
• Activate Eco-Mode. On selected printer models, this feature sets the printer to reduce your ink cartridges, try using the printer software
Software HelpHelp installed automatically with fewer cartridges.
• Clean the printhead. Duplexing lets you may be used to print more than normal and are...
Quick Reference - Page 6
... the sections of paper. • Remove paper jams.
Use the 9 Printhead access
To
Install the printhead. LINE
6 EXT Port
EXT
Connect additional devices (telephone or answering machine) to turn off the printer.
Note: The display is on and off in the printer.
Connect the printer to an active telephone line (through a standard wall jack, DSL...
Quick Reference - Page 10
Note: The printhead moves to Lexmark for remanufacturing, refilling, or recycling.
2 Available only on the Lexmark Web ...Licensed for remanufacturing, refilling, or recycling.
2 Available only on your printer. 2 Open the printer. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. 1 Turn on the Lexmark Web site at ...
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