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Lexmark Genesis S815 Support Question

Lexmark Genesis S815 Support Question

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Question posted by annie2587 on July 15th, 2012

Says To Install Cartridge But It Is

I refilled my black ink cartridge and put it back in but now it keeps telling me to install it.  it says that there is no black ink cartridge in there and ive tried to remove the print head and reinstall it and clean it and when it printed the page after the cleaning there was plenty of blck ink on the page

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Related Lexmark Genesis S815 Manual Pages

User Manual - Page 4

... FAQ...92 Networking 99 Installing the printer on a wireless network...99 Advanced wireless setup...104 Networking FAQ...110 Using SmartSolutions 122 What is SmartSolutions?...122 Creating and customizing printer solutions...123 Maintaining the printer 125 Maintaining ink cartridges...125 Cleaning the exterior of the printer...126 Cleaning the scanner glass...127 Cleaning the touch screen...127...
User Manual - Page 8

...the quality of throwing it here Setup documentation The setup documentation came with fewer cartridges. • Clean the printhead. About your old printer instead of your ink cartridges, try using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for printing documents that are recommended for and maintaining the...
User Manual - Page 11

...country or region. Install, replace, or remove ink cartridges. • Load paper. • Access paper jams. Connect the printer to an active ...printer, and if this connection method is supported in your printer 11 Protect the fax area. • Print on both sides of a sheet of the printer, the customer support hot line, the ink tank information, and the MAC address. Access the ink cartridges...
User Manual - Page 14

... the printer. Ordering and replacing supplies 14 You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your ink cartridge comes with a muzzle cap, then remove the cap. Note: The printhead moves to the cartridge installation position. 3 Press the release tab, and then remove the used ink cartridge or cartridges...
User Manual - Page 15

...;L Notes: • Availability may vary by country or region. • For best results when printing photos or other supplies To order supplies or to www.lexmark.com Ordering and replacing supplies 15 Use two hands to air. 6 Close the printer. If your ink cartridge comes with a twist cap, then twist and remove the cap. 5 Install each ink cartridge.
User Manual - Page 26

... was installed. Updating the printer software Checking for software updates For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Support tab > Check for my software > OK Reinstalling the printer software When you send a print job, then try removing and reinstalling the...
User Manual - Page 108

... > Print & Fax b Click +. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click Lexmark Extras > Lexmark Setup Assistant. 4 Follow the instructions on the computer screen for Windows to locate the driver and finish setting up the printer. Note: There is no need to remove the...
User Manual - Page 122

...Card Copy Photo Reprint Tell Me More To Copy both sides of these solutions as print a map of ...black and white, in half by copying two pages onto one of an ID card onto a single page. Business Card Scan (Windows only) Scan up to 8 business cards at a time and synchronize with your printer screen saver. To access a solution you create one-touch custom solutions to print or e-mail cartridge...
User Manual - Page 130

... not appear in the list in the Printers folder or as a printer option when sending a print job, then try another USB port on the computer. You may have problems, then try removing and reinstalling the software. 3 Wipe the printhead contacts using a clean, lint-free cloth. Software did not install If you reinstall the software, do the following: MAKE SURE THAT...
User Manual - Page 140

... > Print. 6 From the Printer pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose Best or Photo. 10 Click Print. Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: CHECK THE INK LEVELS Replace low or empty ink cartridges.
User Manual - Page 149

..., and some fax machines block anonymous faxes. This is installed with the quality of the connection. • Decrease the transmission speed of the document. • Lower the fax quality. • Reformat the document on letter- The printer automatically converts color faxes to black and lowers the scan resolution of your fax modem. •...
User Manual - Page 160

...If you have completed the wireless installation. Refer to the documentation that the printer is green but the printer does not print, then try printing again. Troubleshooting 160 If the printer and computer are configured correctly, and the wireless network is not successfully connected to print, remove the installation software CD, or detach the installation cable until you have...
User Manual - Page 161

... during installation When the Wi-Fi indicator displays , it indicates that it is not positioned too closely to print again. Troubleshooting 161 Make sure your computer to use the printer wirelessly....model number followed by "(Network)." 5 Select Use Printer Online from the menu. 6 Close the Printers or Printers and Faxes window and try to these devices. The selected port has a ...
User Manual - Page 167

... following : CHECK POWER Make sure the light is typically the access point. Wireless print server not installed You may see a message during installation indicating that the laptop and printer have a wireless print server installed. If you are sure the printer is capable of wireless printing, try to the network, then there may see the "Communication not available" message on...
User Manual - Page 190

... cannot send faxes 146 cartridges, ink ordering 13 using genuine Lexmark 13 changing default printing mode 51 changing page order 35 changing Power Saver timeout 21 changing print order 35 changing printing mode 52 changing wireless settings after installation (Mac) 103 changing wireless settings after installation (Windows) 103 checking an unresponsive printer 128 checking ink levels 125 checking...
Quick Reference Guide - Page 8

... a minimum-power standby mode after the printer is left idle for the following printer models: • LexmarK S815 • Lexmark S816 About your printer works for 10 minutes. • Select the lowest Power Saver timeout. To return an ink cartridge, go to print documents using the "Clean Printhead" and "Deep Clean Printhead" features. Follow the instructions to request a postage...
Quick Reference Guide - Page 15

Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to install the black cartridge. If your printer 15 About your ink cartridge comes with a muzzle cap, then remove the cap. 17 First, install each color ink cartridge. Then, use two hands to air. 18 Close the printer.
Quick Reference Guide - Page 17

...-enabled digital camera or a flash drive to send and receive faxes. Access the ink cartridges. • Access the printhead. • Access paper jams. Store the touch-screen cloth. Install, replace, or remove ink cartridges. • Load paper. • Access paper jams. Connect the printer to an active telephone line through a standard wall jack (RJ-11), DSL filter...
Quick Reference Guide - Page 45

...Magenta color cartridge 100 100A High yield magenta color cartridge 100XL 100XLA 1 Licensed for remanufacturing, refilling, or recycling. 2 Available only on your printer. 2 Open the printer. For best results, use only. Note: The printhead moves to Lexmark for a single use only Lexmark ink cartridges. After use, return this cartridge to the cartridge installation position...
Quick Reference Guide - Page 46

... Close the printer. If your ink cartridge comes with a twist cap, then twist and remove the cap. 5 Install each ink cartridge. Ordering and replacing supplies 46 If your ink cartridge comes with a muzzle cap, then remove the cap. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to install the black cartridge. 3 Press the...

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