Lexmark E360DN Support Question
Lexmark E360DN Support Question
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Question posted by debeveson on November 20th, 2011
Lexmark E360dn Manual
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Answer #1: Posted by TheWiz on November 20th, 2011 1:44 PM
TheWiz
Member since:
October 13th, 2011 Points: 25,383,424
Member since:
October 13th, 2011 Points: 25,383,424
Related Lexmark E360DN Manual Pages
Troubleshooting Guide - Page 1
... support person to make sure the network is securely attached to print. Lexmark™ E360 Troubleshooting Guide
Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
• The power cord is plugged into the printer and a properly grounded electrical outlet.
• The electrical outlet is not...
User's Guide - Page 67
... Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type
Set Type menu for
manual feed print jobs.
Configure MP menu
Menu item Configure MP
Cassette Manual
Description
Determines when the printer selects paper from the multipurpose feeder
Notes:
• Cassette is the factory default setting. • The Cassette...
Technical Reference - Page 16
... operator selections
= Supported X = Not supported Tray operators Operator
110x220envelopetray
Tray selected (Corresponding image size is flushed.
If no manual feed exists on the printer, a rangecheck error message is generated
The envelope tray the printer selects when it receives an envelopetray operator is the PageSize in "Envelopetray operator selections" on page 16.
These operators...
Service Manual - Page 4
...tests 3-10 Output bin tests 3-11 Base sensor test (B. sensor test 3-11 Printer setup 3-12 EP setup 3-13 Event log 3-14 Exit Diagnostics 3-15
Printhead ...Manual feed clutch removal 4-33 Manual feed solenoid removal 4-35 Media ACM ASM feeder removal 4-38 Media feed clutch removal 4-41 Media manual input sensor 4-45 Multipurpose feeder (MPF) removal 4-48
iv Lexmark™ E360d, E360dn...
Service Manual - Page 16
...field replaceable units (FRUs).
3. General information contains a general description of the printer and the maintenance approach used to
repair it. Repair information provides instructions for ... identifies something that might cause a servicer harm. xvi Lexmark™ E360d, E360dn 4513-420, -430
Preface
This manual contains maintenance procedures for the left side cover removal procedures...
Service Manual - Page 19
... the 4513-630, -63W, -6EW service manual. After completing the repair, perform tests as needed to the correct field replaceable unit (FRU) or part.
Use the error code charts, symptom index, and service checks to help identify parts. General information
The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information.
Service Manual - Page 21
...✔ x
✔ x ✔
1 2¹
Item
4513-420 Lexmark E360d
4513-430 Lexmark E360dn
Print resolution 1200 Image quality¹ 2400 Image quality² 600 X 600... at 1/2 the rated speed
General information 1-3 4513-420, -430
Specifications
Memory
Item
4513-420 Lexmark E360d
Standard memory
32MB
Maximum memory
288MB
Optional memory
128MB
✔
256MB
✔
512MB
x
...
Service Manual - Page 22
4513-420, -430
Connectivity and compatibility
Item
4513-420 Lexmark E360d
4513-430 Lexmark E360dn
Data stream emulations
Host based printing
✔
✔
PCL 5e and PCL 6
✔
✔
PostScript 3
✔
✔
PPDS migration tool
... ² Includes support for the following graphics formats: TIFF, TIF, JPG, GIF, PNG, BMP, PCX, AND DCX
1-4 Lexmark™ E360d, E360dn
Service Manual - Page 23
Media trays and supply capacity
Item
Available input trays Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot
4513-420 Lexmark E360d
✔ ✔ x
4513-420, -430
4513-430 Lexmark E360dn
✔ ✔ x
Optional input sources
250-sheet drawer
✔
✔
550-sheet drawer
✔
✔
Maximum input sheet capacity
850 (excluding...
Service Manual - Page 26
...jams do occur with the print media, then try feeding
one sheet at a time through the manual feeder.
• Do not mix print media sizes, weights, or types in the same print ...screwdriver
1-8 Lexmark™ E360d, E360dn
Tools
The removal and adjustment procedures require the following hints can be avoided by the stack line on the 250-sheet tray before pushing the tray into the printer.
•...
Service Manual - Page 34
... printer and indicates possible printer problems that must be downloaded while this message is displayed.
• Load the specified media in the manual feed tray or multipurpose feeder.
• To ignore the manual feed request and print on whatever media is installed in the default input source.
• Cancel the current job.
2-6 Lexmark™ E360d, E360dn...
Service Manual - Page 42
...is damaged or worn, then replace the MPF. For a printer with a manual feed only (no MPF), clean the roller.
251.12 Second pick from manual feeder, tray 1, or feeder failed when media was in...strips.
2-14 Lexmark™ E360d, E360dn
Remove the media, realign the stock, and re-insert. Check the wear strips and replace them if worn.
242.16 Failed to feed from manual feeder. Second ...
Service Manual - Page 50
... correct on the controller board, then replace the controller board.
(Check with the printer positioned on its back side. Verify +24 V dc on . 4. The controller board assembly.
Turn the printer off before plugging or unplugging any connectors.
2-22 Lexmark™ E360d, E360dn Power from the LVPS/HVPS.
1. The LED adjacent to J12 will not...
Service Manual - Page 56
...it is not, then replace the solenoid. • If the resistance is short.
2-28 Lexmark™ E360d, E360dn See "Controller board service check" on Tray 1 and Tray 2. Check side guides on page ...tray 1 Paper feed (pick tires) tray 2 Media drive ASM Media feed clutch ASM Manual feed clutch ASM P/U and manual feed solenoid ACM drive shaft
Action
Open the left cover, and observe the solenoid and ...
Service Manual - Page 58
...manual for solutions to Exit Config Menu and press . Using print quality test pages
To help evaluate print quality. d. The message CONFIG MENU displays.
4513-420, -430
Print quality service checks
Note: Ensure the cover closes tightly. Turn on page 2-34.
2-30 Lexmark™ E360d, E360dn... exit configuration, turn the printer off the printer.
c. Try a different ...
Service Manual - Page 62
... fuser entry. Inspect the fuser at the end of the manual for repeating defects.
4513-420, -430
Solving print quality ...Replace as needed. Replace the PC kit.
2-34 Lexmark™ E360d, E360dn Print quality problems
Problem Light or blurred characters.
Inspect...different toner cartridge.
With the printer off , clear the path or clean the lens.
With the printer off , clear the path or...
Service Manual - Page 82
...if the printer has a standard parallel port)
Defaults
The value of usage on the printer. or ...Printer Setup menu. Press and return to PRINTER SETUP.
3-12 Lexmark™ E360d, E360dn
Press to exit the Permanent Page Count and return to the Printer... changed . Select Serial number from PRINTER SETUP. 2. Permanent Page Count (Perm...setting and return to the Printer Setup menu. Note: ...
Service Manual - Page 122
4513-420, -430
6. C 7. Use a screwdriver to remove the e-clip (C) from the manual feed clutch. D
4-34 Lexmark™ E360d, E360dn
The manual feed clutch removal is the same for all models. Remove the manual feed clutch (D).
Note: The picture below shows the E260d, E260dn printer.
Service Manual - Page 162
... V dc 1.1 V dc 5 V dc Ground 3.3 V dc 24 V dc Ground 5 V dc 1 V dc Ground 5 V dc
Value cable unplugged
(if different)
Comments
5 V dc
Parallel port Manual feed sensor
0 V dc
0 V dc
0 V dc 5 V dc
MPF clutch Manual feed solenoid Media feed clutch Input and duplex sensor
Tray 2
0 V dc
0V dc 5V dc
5 V dc 24 V dc 24 V dc 0 V dc...
Service Manual - Page 165
7.
Machine type and model
Description
4513-420 4513-430
Lexmark E360d Lexmark E360dn
Parts catalog 7-1 For example 3-1 indicates
assembly 3 and the item number 1.
• Part number: identifies the unique number that the part is procurable but is not
...
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