Lexmark E360DN Support Question
Lexmark E360DN Support Question
Find answers below for this question about Lexmark E360DN - Hv Taa/gov Compliant.Need a Lexmark E360DN manual? We have 6 online manuals for this item!
Question posted by rimp on March 11th, 2012
Our Lexmark E360dn Printer Is Madly Printing Blank Pages.
as soon as we turn it on it starts printing blank pages with just one line on the top in some alien language. it keeps printing until papers run out. its a networked printer. Taking off network wire, resetting pc counter, resetting to factory setting deleteing from network and reinstalling did not work. put a new photoconductor kit, new cartridge, nothing worked. I have same issue with another lexmark e250n as well. PLZ help.
Current Answers
Related Lexmark E360DN Manual Pages
Troubleshooting Guide - Page 4
... the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in Print Properties, the Print dialog, or the software program. Incorrect margins
Try one or more of the following :
4 Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are possible solutions. Blank pages
Clipped images...
User's Guide - Page 48
... g/m2 (28 lb bond)
weight for laser printers. Printing
48 Have excessive curl or twist - Note: A combination of the adhesive at www.lexmark.com/publications. Tips on using the Embedded Web Server, or from 90 g/m2 (24 lb bond) paper. Adhesive material contaminates the printer and could void the printer and cartridge warranties.
• Do not...
User's Guide - Page 52
... Jam Recovery is set to load it.
• Push all trays in firmly after the page is printed if the memory is set to Auto by hand. • Do not mix paper sizes, weights, or types in the printer.
Make sure the stack height does not exceed the indicated maximum height. • Do not...
User's Guide - Page 74
... Network/Ports menu. Understanding printer menus
74
Description
Sets the default printer language
Notes:
• PostScript emulation uses a PS interpreter for other printer tasks.
• On sets the printer to always reprint jammed pages. • Off sets the printer to hold the pages is the factory default setting. Menu item Print Recovery
Jam Recovery On Off Auto
Print Recovery Page...
User's Guide - Page 117
... the photoconductor kit. Blank pages
Try one or more information, contact Customer Support. The print quality test pages print.
5 Press the arrow buttons until Prt Quality Pgs appears, and then press .
CHECK THE PAPER SIZE SETTING
Make sure the Paper Size setting matches the paper loaded in the tray to be serviced.
If the printer still prints blank pages, it may need...
User's Guide - Page 141
... installing 18 troubleshooting 115
menu settings loading on multiple printers 110
menu settings page printing 24
menus AppleTalk 84 Configure MP 67 Custom Types 70 Default Source 65 diagram of 64 Finishing 75 General settings 72 IPv6 83 Network 83 Network Card 81 Paper Loading 69 Paper Texture 68 Paper Weight 69 parallel 86 PCL Emul 79 PostScript...
User's Guide - Page 143
... print 113 incorrect margins 119 job prints from wrong tray 113 job prints on wrong paper 113 job takes longer than expected 112 jobs do not print 111 Large jobs do not collate 113 multiple-language PDFs do not print 112 paper curl 119 paper frequently jams 115 tray linking does not work 113 unexpected page breaks occur 114
troubleshooting, print quality blank pages...
Technical Reference - Page 3
... after model numbers...5
Learning about the printer 6
Finding information about the printer...6
Printer Control Language (PCL) page formatting 7
Printable areas...7 Supported paper and envelope dimensions...8
Printer Job Language (PJL 11
PJL commands information...11
PostScript (PS) emulation 12
Paper sizes supported...12 PostScript paper tray support...13 PostScript envelope size support...
Service Manual - Page 4
sensor test 3-11 Printer setup 3-12 EP setup 3-13 Event log 3-14 Exit Diagnostics ...Lexmark™ E360d, E360dn 4513-420, -430
Tray 2 service check 2-41
Diagnostic aids 3-1
Accessing service menus 3-1 Printing menus 3-1
Configuration menu (CONFIG MENU 3-2 Entering Configuration Menu 3-2 Available menus 3-2 Reset photoconductor maintenance counter (Reset PC Cnt 3-3 Print quality pages...
Service Manual - Page 21
...✔ x
✔ x ✔
1 2¹
Item
4513-420 Lexmark E360d
4513-430 Lexmark E360dn
Print resolution 1200 Image quality¹ 2400 Image quality² 600 X 600 dpi... at 1/2 the rated speed
General information 1-3 4513-420, -430
Specifications
Memory
Item
4513-420 Lexmark E360d
Standard memory
32MB
Maximum memory
288MB
Optional memory
128MB
✔
256MB
✔
512MB
x...
Service Manual - Page 22
... ethernet 802.11b/g/n
x
x
Optional local connections
Optional network connections:
✔
✔
external print server support
*All models are USB 2.0 Certified devices supporting Hi-Speed data transfer. ¹ Includes the HD photo image format ² Includes support for the following graphics formats: TIFF, TIF, JPG, GIF, PNG, BMP, PCX, AND DCX
1-4 Lexmark™ E360d, E360dn
Service Manual - Page 23
... E360d
✔ ✔ x
4513-420, -430
4513-430 Lexmark E360dn
✔ ✔ x
Optional input sources
250-sheet drawer
✔
✔
550-sheet drawer
✔
✔
Maximum input sheet capacity
850 (excluding envelopes)
850 (excluding envelopes)
Manual/integrated print duplex
Integrated
Integrated
Envelope conditioning
x
x
Available output trays
Standard 150-sheet...
Service Manual - Page 40
...and inspect the flag on page 4-51.
2-12 Lexmark™ E360d, E360dn
See "Printhead service check" on page 4-20.
202.06 Exit ...printer. if the media continues to duplex. Check the paper setting and correct if needed.
sensor.
201.03 Video never started on page...the printhead. Note: Print a page with sensor and reversing solenoid removal" on the exit sensor. Page at the exit ...
Service Manual - Page 58
... the right side for repeating defects.
4513-420, -430
Print quality service checks
Note: Ensure the cover closes tightly. Using print quality test pages
To help evaluate print quality. Turn on page 2-34.
2-30 Lexmark™ E360d, E360dn d. Check the lens and opening may allow light to these problems.
3. e. Blank pages can be ground except for solutions to expose the...
Service Manual - Page 72
... Font Sharpening Exit Configuration Menu
See "Reset photoconductor maintenance counter (Reset PC Cnt)" on page 3-4.
See "Font Sharpening" on page 3-3. Note: Menus may vary depending on page 3-3. See "Panel Menus" on the features and options of the printer.
3-2 Lexmark™ E360d, E360dn See "PPDS Emulation" on page 3-4.
See "Energy Conserve" on page 3-3. Press and hold and...
Service Manual - Page 80
...; Tray 2 • MP Feeder, if installed
To observe the paper path, open the upper rear door during the feed test. Remove the blank page from the INPUT TRAY TESTS menu. [Select Input Tray...] Tray Present will appear on the operator panel.
3-10 Lexmark™ E360d, E360dn
Select Duplex Feed 1 from any if the installed input...
Service Manual - Page 82
...to PRINTER SETUP.
3-12 Lexmark™ E360d, E360dn
After all print tests have been completed, the value will reset to "0." Press Return to return to the Printer Setup menu. Note: The value of usage on the printer. value Letter 10 PC-8 437 Inches
Non-U.S. Printed Page Count (Page Count)
to "0." factory default value for the settings listed below:
Device Setting Paper...
Service Manual - Page 131
Repair information 4-43 Installation notes:
1.
Remove the new clutch from the clutch, and cut the clutch cable.
4513-420, -430
3. Install the new media clutch on the ACM drive shaft. 4. Insert the red wire from the clutch into the wire splice connector.
5. Insert the red wire from the printer into the wire splice connector. Measure 4 inches (100 mm) from its packaging. 2.
Service Manual - Page 165
...; PP: (Parts Packet) in the parts description column indicates the part is used in the diagram. 7. Machine type and model
Description
4513-420 4513-430
Lexmark E360d Lexmark E360dn
Parts catalog 7-1
Service Manual - Page 176
... POST 2-27 paper never picks 2-28 paper picks but stops 2-27 paper picks sheets 2-28 paper trees, curls 2-29 parallel port 2-29 print quality 2-30 black page 2-31 blank page 2-30 heavy background 2-31 image density 2-32 light print 2-33 partial blank image 2-32 poor fusing of image 2-32 toner on back of page 2-33
I-2 Lexmark™ E360d, E360dn
white or black lines 2-33...
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