Lexmark E250DN Support Question
Lexmark E250DN Support Question
Find answers below for this question about Lexmark E250DN - Govt Laser 30PPM Special Build Mono Taa.Need a Lexmark E250DN manual? We have 4 online manuals for this item!
Current Answers
Answer #1: Posted by LexmarkListens on April 4th, 2012 5:44 AM
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Member since:
July 1st, 2011 Points: 1,410,540
To be able to determine which part of the printer failed, we need to get the secondary and tertiary code from the printer.
Please visit the link below to get instructions on how to obtain the error codes.
http://support.lexmark.com:80/lexmark/index?page=content&locale=EN&userlocale=EN_US&id=HO3272
For most service errors, this may require service. For further assistance please contact Lexmark Technical Support.
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Related Lexmark E250DN Manual Pages
Quick Reference - Page 3
Common light sequences
= On
= Blinking
= Slow blink
Empty = Off
Printer Condition Ready / Power Saver
Continue
Toner Low / Error Replace PC Kit
Load Paper
Paper Jam
Ready
Busy
Hex Trace Ready
Waiting
Flushing / Resolution reduced
Not ready (printer is offline)
Close door
Insufficient collation area / Insufficient memory
Understanding the control panel lights 3 Lights that are...
Quick Reference - Page 5
Common light sequences (continued)
= On
= Blinking
= Slow blink
Empty = Off
Printer Condition
Invalid engine code / Invalid network code
Continue
Toner Low / Error Replace PC Kit
Load Paper
Paper Jam
Ready
Network interface errors / Host interface disabled
Service error
Printer error
Paper jam printer error
Short paper
Output bin full
Understanding the control panel lights 5
User's Guide - Page 10
... sequences (continued) = On
= Blinking
= Slow blink
Empty = Off
Printer Condition
Page
Network interface errors 19 / Host interface disabled
Continue
Error
Toner Low / Replace PC Kit Load Paper Paper Jam Ready
Service error
19
Printer error*
20
Paper jam printer error* 20
Short paper
21
Output bin full
21
*See Secondary error codes on page25 for more information. Following are...
User's Guide - Page 19
...; Continue-Blinking • Ready-Blinking • Toner Low/Replace PC Kit-Blinking • Load Paper-Blinking • Paper Jam-Blinking • Error-Blinking
What this light sequence means:
The printer has a service error and printing has stopped.
Understanding the control panel lights
Invalid engine code / Invalid network code
Light sequence:
• Ready-On •...
User's Guide - Page 87
The Continue and Error lights appear.
9 Follow the instructions on page91.)
2 Replace the toner cartridge. 3 Replace the fuser*. ...or the manual feeder.
• Replace the toner cartridge.
*To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility.
87 The Continue, Ready/Data, Toner Low and Load/Remove Paper light sequence will...
User's Guide - Page 90
... Paper Weight setting is defective. • The printer requires servicing. Print quality problems
Symptom
Cause
Solution
Solid black pages... being used.
*To replace the fuser, call a service technician. †This setting can be changed using the Local Printer Settings Utility.
• Replace the toner cartridge. • Call for laser printers.
• If possible, try printing in a less...
User's Guide - Page 99
... media 15 Not ready 13 Offline 13 Photoconductor kit near full 17
Printer error 20 Programming engine code 18 Programming system code 18 Ready/Power Saver 11 Replace photoconductor kit 18 Resetting printer 15 Restoring factory defaults 15 secondary error codes 25 Service error 19 Toner low 16, 35, 36 Waiting 12 lights 8
D
duplex 62 dust...
User's Guide - Page 101
... the manual feeder 26 Paper jams as a printed job exits the tray 26 Paper jams as it exits the tray into the printer 26 PPDS font error 31 Short paper 33 service error lights 19 Setup menu 39 storing paper 47 supplies 47, 77 supplies conserving 77 ordering 76 recycling 84 storing 47, 77...
Service Manual - Page 5
... E250d and E250dn 1-2 Specifications ...error codes 2-29 Service error codes 2-33 Diagram of the printer menus 2-36 Symptom tables 2-37 POST symptom table 2-37 Printer symptom table 2-38 Service checks 2-39 Controller card service check 2-39 Cooling fan service check 2-40 Cover interlock switch service check 2-40 Dead machine service check 2-41 Fuser service check 2-41 LVPS/HVPS service...
Service Manual - Page 15
... letter-size paper (29 ppm on A4, 25ppm on legal).
• E250dn-32MB memory standard, a parallel USB (universal serial bus) connector, ENA support...error code charts, symptom index, and service checks to the correct field replaceable unit (FRU) or part. This book contains information on E352dn, see the 4512-430 service manual. General information 1-1 Models
There are monochrome laser printers...
Service Manual - Page 26
...; If there is a problem in the printer such as the primary notification or code. The printer cycles down into standby mode, and lights solid. See
"Common primary light patterns" on page 2-3 for service (see "Service tertiary error codes" on the initial temperature of support.
2-2 Lexmark™ E250d and E250dn Note: If data is sent to temperature...
Service Manual - Page 27
...¹
7
Toner cartridge region mismatch 8
z
Photoconductor kit life warning² 8
Replace photoconductor (printer 8
✷
hard stop)
Programming engine code/
9
z
Programming system code
Invalid engine code / Invalid
9
z
network code
Service error Printer error³ Paper jam printer error Short media
9
✷
✷
✷
10
z
10
z
10
z
Output bin full
11...
Service Manual - Page 33
... information 2-9
Action
Press Continue twice to the internal print server. When the printer has finished programming the code, it performs a soft reset.
Invalid engine code... code is invalid.
See "Service codes" on page 2-23 to clear. Service error
✷
✷
✷
✷
✷
✷
Meaning
The printer has a service error, and printing has stopped.
Service Manual - Page 47
... on . Double-click a third time to return to the primary light pattern. In the following pages) indicate specific device errors. Action
Power off the printer and remove the unsupported option
Service codes
All service errors are indicated by all lights flashing as the primary notification or code. The secondary light pattern indicates an area or...
Service Manual - Page 48
...10039;
92x-Fuser or toner sensor
✷
93x-Printhead, drive motor
✷
✷
94x-LVPS service error
✷
95x-Controller card (NCRAM,
ROM, or NAND)
✷
✷
96-RAM memory
...2-24 Lexmark™ E250d and E250dn 4512-220, -230
Service primary code
✷
Light blinking
When this code appears, double-click Service primary code
to reveal the secondary codes.
Service Manual - Page 49
... the HVPS (high voltage power supply) to the right side of the product that is performed which allows the printer to perform the task. Service tertiary error codes-transfer roll
Lights
Service secondary codes-91x
✷
Service tertiary codes
914-Tray 2 motor failure
✷
917-Transfer roll circuity
✷
✷
✷
✷
✷ ✷
Diagnostic...
Service Manual - Page 57
...thermistor check. Service error codes (9xx)
Error Description Engine software service errors 902.xx Engine software error Transfer service errors 917.00 Transfer service error 917.01 Transfer servo result too low. Diagnostic information 2-33 4512-220, -230
Service error codes
Service error codes are.... 923.01 Fuser is performed and the printer can temporarily recover from the error condition.
Service Manual - Page 58
... sweep accuracy state 935.24 Printhead sweep error, reserved 935.25 Printhead sweep error, detected resonant frequency out of expected range
2-34 Lexmark™ E250d and E250dn This applies to the
fuser and belt fusers. 925.01 Fuser detection performed and found error Fan service errors 927.00 Service fan error 927.03 Main fan took too long...
Service Manual - Page 59
... out waiting for end of sweep Transport motor service errors 936.01 No lock detected at normal motor start 936.02 No lock detected at... engine control 937.02 Overspeed detected during position control 937.03 Overspeed detected during speed control Power supply service errors 940.00 LVPS service error 940.01 Line frequency outside allowed range of 45Hz-64Hz 940.02 Line frequency below 43Hz 940.03 No...
Service Manual - Page 158
...using 2-46 print quality problems print media 1-7 service check 2-46 solving 2-50 printer symptom table 2-38 printhead removal 4-40 service check 2-53 Protocol 3-5
R
removals controller card... black lines 2-49 printhead 2-53 transfer roll 2-53
service error codes accessing 2-23 tertiary light patterns 2-25
service menus 3-1 special tools 1-8
specifications connectivity 1-5 input trays 1-4 memory 1-3...
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