Lexmark C532DN Support Question
Lexmark C532DN Support Question
Find answers below for this question about Lexmark C532DN - C 532dn Color Laser Printer.Need a Lexmark C532DN manual? We have 8 online manuals for this item!
Question posted by pgibson on January 17th, 2012
Lexmark 532nd Printer
I just replaced my print toner cartridge and they smudge all over the page. What can I do?
Requests for more information
Request from LexmarkListens on January 18th, 2012 9:06 AM
Please send me a copy of your print quality pages. To do this, turn off the printer, Press and hold the check mark and the right arrow button, turn on the printer and release the buttons when the clock graphic displays. Under the configuration menu, lool for print quality pages.
Please send me a copy of your print quality pages. To do this, turn off the printer, Press and hold the check mark and the right arrow button, turn on the printer and release the buttons when the clock graphic displays. Under the configuration menu, lool for print quality pages.
Please send it to [email protected] so I can diagnose further and assist you.
Current Answers
Related Lexmark C532DN Manual Pages
Troubleshooting Guide - Page 4
...
colors, the fuser (4.58 in .)
If marks occur down a page, a toner cartridge or photoconductor may help isolate print quality problems, print the print quality test pages: 1 Turn the printer off .
2 From the control panel, press and hold turning the printer on sequence, and then CONFIG MENU appears.
4 Press until On or Auto appears, and then
press . Replace the toner cartridge if...
Troubleshooting Guide - Page 5
...Color Saver off.
Replace the toner cartridge. Replace the color cartridge causing the line. photoconductor
units.
Streaked horizontal lines
Example
Cause
Solution
A toner cartridge is defective.
Replace the photoconductor units. Toner cartridge is Replace the toner defective, empty, cartridge. Transfer belt is defective.
Solution
• If the problem is on the front (print...
Troubleshooting Guide - Page 6
...using transparencies that do not meet the printer specifications. Toner is Replace the toner
defective.
empty.
Solution Reinstall or replace the cartridge. Replace the fuser. Uneven print density
Example
Cause
Solution
Toner cartridge is low. photoconductor.
A toner cartridge is too dark.
Select a different Toner Darkness setting, RGB Brightness setting, or RGB...
Troubleshooting Guide - Page 7
... Toner cartridges are using media meet the printer specifications.
Solution Replace the defective or worn toner cartridges. Call for customer service. Make sure the correct Media Type is installed incorrectly. Change the Paper Weight from the printer. Printing presses, inkjet printers, and color laser printers create colors in the tray. CMYK color is a method of describing colors...
User's Guide - Page 70
... or they may be damaged. 5 Reinstall the toner cartridges. 6 Close the doors.
Maintaining the printer
70 Warning: To avoid overexposing the photoconductors, do
not remove the photoconductors for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place you encounter print quality problems. For more information, see...
User's Guide - Page 88
...color and Replace the toner cartridge if the defects occur
multiple times down a page, a toner cartridge every:
or photoconductor may be defective.
• 33.5 mm (1.32 in.)
• 35.7 mm (1.41 in.)
Replace... color alignment again. The printer performs its power-on page 88.
• Remove and reinstall the photoconductors. Submitting Selection appears. 9 Repeat steps 6 through 8 to print ...
User's Guide - Page 89
...on the front (print side) of the page: 1 Replace the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit.
• If the problem is defective. Light colored line, white line, or incorrectly colored line
Example
ABCDE ABCDE
Cause Toner cartridge is on the back of the page, replace the transfer belt. Solution Replace the color cartridge causing the...
User's Guide - Page 90
...are using. Color Saver is stiff, try feeding from Print Properties before fusing to the If media is On.
Streaked vertical lines
Example
ABCDE ABCDE ABCDE
Cause
Solution
Toner is smeared before sending the job to print. another tray. Turn Color Saver off. Replace the toner cartridge. Transfer belt is defective. Troubleshooting
90
Toner cartridge is defective. Replace the transfer...
User's Guide - Page 91
...
ABC) D)E ABCDE ABCDE
Cause
Solution
Media has absorbed moisture due to print.
The media being used does not meet the printer Use only transparencies recommended by the printer
specifications.
A toner cartridge is in the paper path.
Replace the fuser. Print is too dark
Cause
Solution
Toner Darkness setting is too dark, RGB Brightness setting is too dark, or...
User's Guide - Page 92
...Replace the toner cartridge. Troubleshooting
92 Solution
If you are using downloaded fonts, verify the fonts are not functioning properly. Ghost images
Example
Cause The photoconductors are supported by the printer, the host computer, and the software application. Replace the toner cartridge.
Select a different toner darkness setting in the Print Properties before sending the job to print...
User's Guide - Page 93
...size loaded in Print Properties or the program.
Solid color pages
Solution
• Remove the toner cartridge from the printer. is defective. size loaded.
Auto size sensing is defective or empty.
Printer requires servicing....the tray.
Blank pages
Cause Toner is low. Replace the toner cartridge.
size loaded. Make sure you loaded a different size paper in a tray...
User's Guide - Page 98
... and lighting conditions. Troubleshooting
98 What is manual color correction? Printing presses, inkjet printers, and color laser printers create colors in a corporate logo)?"
How is sent to print?
How does the printer know what color to the printer.
When a user prints a document, information describing the type and color of printouts. The object type information lets different...
Menus and Messages Guide - Page 48
...printer. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
31.72 Missing or Defective Cartridge
The specified toner cartridge is either missing or not functioning properly. • Remove the specified toner cartridge, and then reinstall it. • Remove the specified toner cartridge, and then install a new one.
32 Replace... and print the job...
Menus and Messages Guide - Page 52
... be possible to print additional pages if the toner cartridge is reduced, install the new transfer belt using the
instruction sheet that shipped with it is recommended that has a paper jam) or Show all four colors). When print quality diminishes, replace the cartridge using the instruction sheet that shipped with the replacement part.
83 Replace transfer belt
Replace the transfer...
Help Menu Pages - Page 4
... display until the process is a method of describing colors by indicating the amount of red, green, or blue needed to reproduce a particular color. Calibrating appears on how the printer color sample pages may be affected by monitor variations and lighting conditions.
Printing presses, inkjet printers, and color laser printers create colors in this manner. Additionally, they commonly let...
Help Menu Pages - Page 8
... print quality problems, print the print quality test pages:
1 Turn the printer off. 2 From the control panel, press and hold and while turning the printer on sequence, and then Config Menu appears.
4 Press until Exit Config Menu appears, and then press . Repeating defects
)
)
Example
Cause
Solution
If marks occur repeatedly only in one color and Replace the toner cartridge...
Help Menu Pages - Page 10
... is defective or worn. Fuser is worn or defective. The media being used does not meet Make sure the Paper Type and Paper
the printer specifications. Replace the toner cartridge. Print quality guide
Page 10 of
media you are using.
Weight settings match the type of 34
Streaked horizontal lines
Example
ABCDE ABCDE ABCDE
Cause...
Help Menu Pages - Page 11
...other than Transparency. Solution Replace the color cartridge causing the line. Replace the transfer belt. Color Saver is defective or worn. Replace the toner cartridge. Toner cartridge is On. Print quality guide
Page 11 of media you are using.
Toner is defective. Light colored line, white line, or incorrectly colored line
Example
ABCDE ABCDE
Cause Toner cartridge is low. Transfer...
Help Menu Pages - Page 13
...for the size
what is low. Make sure you are using media that meets the printer specifications.
Replace the toner cartridge.
Auto size sensing is set to Off, but did not set Move the guides... the guides in the tray to match
the media in Print Properties or the
program.
The media being used does not meet the printer specifications.
For example, you inserted A4-size paper into...
Help Menu Pages - Page 14
...are worn or defective.
Replace the fuser. Replace the toner cartridge. Solid color pages
Cause Photoconductor is worn or defective. Toner specks
Cause
Solution
Toner cartridges are using. Printer requires servicing. Replace the defective or worn toner cartridges. Print quality guide
Page 14 of 34
Blank pages
Cause Toner is defective or empty. Toner cartridge is low.
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