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Lexmark 16C0365 Support Question

Lexmark 16C0365 Support Question

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Question posted by a36650 on January 24th, 2013

Lexmark 5500mfp Problem. 11. Adf Motor Or Adf Sensor Error.

I have some randoms errors, all related to the ADF. First there is no way to scan double side with the ADF (but single side with ADF is ok), then there is difficulties to power cycle 5500MFP (ADF problem error 11). My question is : is it a way to use the 5500MFP without ADF, with cable from main unit to the ADF unit not connected?  Thanks    

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Related Lexmark 16C0365 Manual Pages

Setup Guide - Page 1

5500 MFP Option Printer and Scanner Setup Guide August 2003 www.lexmark.com
Setup Guide - Page 35

...feeder • Publication package with Setup Guide, MFP CD, and a set of Quick References (in different languages) • Telephone fax line cable (RJ-11) • Ethernet cable (RJ-45) (...with toroid) This Ethernet cable is used to connect the scanner with the printer. • Power supply • Power supply cord (this may be a straight or Y-cord) • ADF...
Service Manual - Page 1

LexmarkTM 5500 MFP 4036-402 • Table of Contents • Start Diagnostics • Safety and Notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Service Manual - Page 4

... upper guide 3-9 ADF lower guide 3-10 ADF drive motor 3-13 ADF controller card 3-15 ADF hinge 3-17 Paper input tray 3-18 Internal ADF CCD subassembly 3-20 ADF pick pad 3-24 ADF pick roller 3-26 ADF paper present sensor 3-27 ADF cover open sensor 3-28 User interface 3-30 Upper housing 3-32 Flatbed lamp assembly 3-34 Flatbed CCD optical unit 3-36 Multifunction device (MFD) controller...
Service Manual - Page 11

... ppm for black and white text or mixed input 27 ppm for color input, single page scanning 25 ppm for color input, duplex Color charge-coupled device (CCD) Cold cathode fluorescent lamp (CCFL) ADF and flatbed: Max. 297 mm x 432 mm (11.7 x 17 in.) 640 x 480 color VGA touch screen 1-, 8-, 24-bit with image processing...
Service Manual - Page 12

... screen panel and a multifunction device controller cage located within the base of the scanner, a hard disk drive containing the operational code for the system and providing memory for processing jobs, and a power distribution card. 4036-402 Theory of operation System description The Lexmark X5500 is a duplex scanner option which can synchronously scan both the top...
Service Manual - Page 13

...ADF cover open sensor detects when the upper ADF assembly is open . General information 1-5 While the page is fed through the ADF, the bottom of the glass, and scans the document. 4036-402 Mechanical operation Flatbed operation When scanning...is scanned by a 2-phase stepping motor which moves the carriage at a time when placed on the left so when the paper passes through and scanned from...
Service Manual - Page 14

4036-402 Acronyms ADF CCD CCFL CDB DMM LED MFD PCBA SCSI UI Auto Document Feeder Charge-Coupled Device Cold Cathode Fluorescent Lamp Command Data Blocks Digital Multimeter Light Emitting Diode Multifunction Device Printed Circuit Board Assembly Small Computer System Interface User Interface 1-6 Service Manual
Service Manual - Page 15

...techniques to report error codes. Diagnostic information CAUTION: When you see "Symptoms and service checks" on the scanner internal diagnostics to isolate the problem. In many cases, the internal error codes will help... 2. Unplug the product before you are reported, or if the error codes do not locate the source of the problem, see this symbol, there is a danger from hazardous voltage in...
Service Manual - Page 17

... drive refresh" on page 3-4. The memory DIMM was detected with the user interface. A problem was not detected or not functioning. Error: 52 - Replace the MFD controller card. Replace the MFD controller card. Replace the power distribution card if no power is present, replace the hard disk drive. Replace or reformat the hard disk drive...
Service Manual - Page 18

.... Check the flatbed optical unit for proper operation. ADF paper jam. Scanner communication error. If the problem persists, replace the ADF assembly. 2-4 Service Manual Note: Various messages may appear on the user interface. ADF cable may be loose. If this reoccurs, this may be an ADF home sensor failure or ADF motor failure. SDRAM failure in the flatbed. Replace...
Service Manual - Page 22

... scanner PCBA connection failure Motor failure Loose belt None Carrier motor Flatbed optical unit belt Check Visual check Visual check Visual check Home position sensor- main scanner card cable failure Home position sensor failure Flatbed optical unit cable Flatbed optical unit Visual check Tester check Image unclear Action Close the ADF cover. Cause Scanner not...
Service Manual - Page 27

... on. Press Start. 12. Turn the power off and on the scanner displays Successful. Repeat steps 7 and 8. 10. Repeat steps 10 and 11. 13. Repeat the scanner calibration. Repair information 3-3 Place the sheet facedown in the Automatic Document Feeder (ADF). 4036-402 7. Place the sheet faceup in the ADF. Press Start. 9. If the calibration...
Service Manual - Page 35

Repair information 3-11 Pull the page size sensor cable through the opening in the ADF lower guide. 4036-402 6. Disconnect the paper present sensor cable. 5.
Service Manual - Page 45

Remove the four screws. 4036-402 8. Disconnect the cables from the: • ADF lamp shutter motor cable • ADF controller to ADF sensor card cable from the sensor card • ADF paper size sensor Repair information 3-21 Turn the ADF upright. 7. 6.
Service Manual - Page 62

... the bottom housing. 3-38 Service Manual See "ADF assembly" on page 3-2. Note: After installing a new optical unit, perform the "Scanner calibration" on page 3-6 2. 4036-402 Installation note When you reinstall the belt, be sure to route the belt through the belt gears, as shown. Multifunction device (MFD) controller card cage CAUTION: Controller cage...
Service Manual - Page 79

... 56P2062 56P2061 56P2177 Units Description 1 Cover, ADF upper 1 Guide, ADF upper 1 Kit, ADF pick roller and pad 1 Guide, ADF lower 2 Strip, MYLAR, paper entry 1 Tray, paper input 1 Sensor, ADF paper present 1 Motor, ADF drive 1 Sensor assembly, ADF paper feed 1 Cable, ADF to flatbed 1 Base, ADF assembly 1 Hinge, ADF assembly, right 1 Card assembly, ADF controller 1 Housing, flatbed upper 1 Hinge...
Service Manual - Page 83

... fan location 3-42, 4-2 parts catalog 6-5 removal 3-41 cover open sensor, ADF parts catalog 6-3 removal 3-28 covers ADF assembly 3-6 ADF cover release 4-1, 5-2 ADF upper parts catalog 6-3 removal 3-8 controller card access cover 3-15 upper housing 3-32 4036-402 D description 1-1 drive motor, ADF parts 6-3 removal 3-13 E error codes CCD lamp flashes 2-4 MFD controller 2-2 F features 1-1 field...
Service Manual - Page 84

... 3-42, 4-2 parts catalog 6-5 removal 3-41 moving the flatbed 5-3 multifunction device (MFD) controller card cage 3-38 O operator panel, see user interface overview 1-1 P packaging 6-6 pad, ADF pick, removal 3-24 paper input tray parts catalog 6-3 removal 3-18 paper jam, clearing 2-10 paper length sensor 4-1 paper present sensor, ADF location 4-1 parts catalog 6-3 removal 3-27 parts catalog lower...
Service Manual - Page 87

... Drive assembly, hard disk drive 6-5 56P2059 Strip, MYLAR, paper entry 6-3 56P2060 Sensor, ADF paper present 6-3 56P2061 Roller, input feed 6-3 56P2062 Roller, output feed 6-3 56P2063 Motor, ADF feed roller 6-3 56P2064 Sensor assembly, cover open 6-3 56P2065 Sensor assembly, ADF paper feed 6-3 56P2113 Base, ADF assembly 6-3 56P2114 Hinge, ADF assembly, right 6-3 Part number index I-5

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