LG OM4560 Support Question

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Question posted by dennisgrant707 on January 31st, 2023

Why It Keeps Disconnecting From My Phone

I have it LG om4560 and it's showing on the display screen s protection and it won't connect to my phone's Bluetooth

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Answer #1: Posted by SonuKumar on January 31st, 2023 7:56 PM

This answer was accepted by the poster of the original question.

SonuKumar

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The "s protection" message displayed on your LG OM4560 device indicates that there is an issue with the speaker's audio protection circuit. This can be caused by a variety of factors, including speaker damage, a malfunctioning audio protection circuit, or a problem with the power supply.

To resolve the issue, try the following steps:

Turn off the speaker and unplug it from the power source.
Wait a few minutes and then plug it back in and turn it on.
If the "s protection" message is still displayed, try resetting the speaker to its factory settings. This can usually be done by pressing and holding a specific button on the speaker, or by using the accompanying app or manual.

If the issue persists, you may need to have the speaker repaired or replaced.

Regarding the Bluetooth connection issue, try the following steps:

Make sure that your phone's Bluetooth is turned on and that the speaker is in pairing mode.
Delete the speaker from the list of paired devices on your phone and then try to pair it again.
Check if there are any software updates available for your phone or the speaker and install them if necessary.
Make sure that there are no other devices in the area using the same Bluetooth channel as your speaker.
Try resetting both the phone and the speaker to their factory settings.

If these steps don't resolve the issue, you may need to seek further technical support from the manufacturer.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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Related LG OM4560 Manual Pages

Owners Manual - English - Page 1

...Connect your mobile phone, tablet or any Bluetooth enabled device with the speaker and play music on any of booming audio, there's more than enough power to enjoy your favorite tunes. PRODUCT FEATURES Bluetooth... CD, CD-R, CD-RW MP3, WMA TBD LG AUDIO OM4560 220W Cube Mini Shelf System 65" 65" 65" 22" 24" 24" KEY FEATURES 220W Bluetooth Portable In (3.5mm) Multipoint (up to three ...

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