Get support for LG 55LW6500

LG 55LW6500 Support Question

LG 55LW6500 Support Question

Find answers below for this question about LG 55LW6500.
Need a LG 55LW6500 manual? We have 3 online manuals for this item!
Question posted by ggmad3 on November 13th, 2015

My Tv Turns On But Nothing But A Black Screen With No Audio

My tv is an lg55lw6500. Yester day we watched something turned it off and now all we get is a black screen with no audio. It turns on. The repairman said I need to replace the main board.

Current Answers

Answer #1: Posted by kader001 on November 14th, 2015 4:27 AM
This answer was accepted by the poster of the original question.
kader001

Member since:
November 13th, 2015

Points: 51,050
1,100
points
Hi,

Here are some things you can try:
1.Disconnect all the direct tv, dvd player, etc audio/video connections cables from the back of the tv.
2.Unplug the tv POWER cord for 3 full minutes.
3.Reconnect just the POWER cord.
4.Turn on the tv and try to see if you can control it with the buttons on the tv, like menu, volume, input.


If that isn't working, you can try to force a manual software update on the tv. See the following LG website for instructions and software:
http://www.lg.com/us/support-product/lg-47LE5400#

If you can't get the update to work either then your tv needs a new Main board.

Related LG 55LW6500 Manual Pages

Owner's Manual - Page 6

... cramps, or nausea. When watching the TV for any other purpose than viewing 3D imaging on the same level as the 3D screen and refrain from watching 3D TV. - Some 3D imaging may... is a high technology product with your eyesight. - Watching the TV or playing video games that occurs when watching or turning off the TV is generated by plastic thermal contraction due to six million pixels...
Owner's Manual - Page 23

... its type and size. CAUTION yyAvoid touching the screen at least 2 people. Model 50PZ750, 50PZ950, 50PZ950U 60PZ750, 60PZ950, 60PZ950U Screw for safe transportation regardless of the TV. yyBefore moving or lifting the TV, read the following to prevent the TV from damage. yyWhen transporting the TV, keep the TV upright, never turn the TV on a table or wall.
Owner's Manual - Page 24

...TV and the stand with the screen side down on a flat surface. 2 Remove the 4 screws and pull the stand away from the TV. Protection cover tape ENEGNLGISH Protection cover Attach the protection cover tape. - This will protect the opening at the bottom of the TV... screws 4 4 CAUTION yyTighten the screws firmly to prevent the TV from accumulating dust and dirt. - Do not over tighten....
Owner's Manual - Page 25

... parts of screws 4 4 CAUTION yyTighten the screws firmly to protect the screen from damage. Model Screw for assembly LV3700, M4 x 12 LV5400, LV5500, LW5600, LW5700, LW7700 series, 47/55LW6500 65LW6500 M4 x 16 Number of screws 4 4 Stand Body Stand Base 3 Secure the TV and the stand with the stand base of screws 4 ENEGNLGISH Model...
Owner's Manual - Page 26

... the stand with the stand base of screws 4 ENEGNLGISH To detach the stand, 1 Lay the TV with the screen side down on a flat surface. Screw for assembly M4 x 16 Number of the TV. Do not over tighten. Screw for assembly M4 x 16 Number of screws 4 Stand Body Stand Base 3 Assemble the parts of...
Owner's Manual - Page 27

... for assembly M4 x 26 Number of screws 4 ENEGNLGISH 4 Assemble the parts of screws 4 CAUTION yyTighten the screws firmly to protect the screen from tilting forward. Stand Body Stand Base 3 Assemble the TV. Screw for assembly M4 x 26 Number of the stand rear cover with the 4 screws. To detach the stand, 1 Lay the...
Owner's Manual - Page 41

... screen appears. yyPower Indicator feature is suitable for the home environment. NOTE yyTo display images in Store Demo mode. yyStore Demo is disabled in the best quality for your TV settings according to turn the TV on for the first time. ENEGNLGISH NOTE yyYou can also access Initial Setting by accessing OPTION in 5 minutes. WATCHING TV...
Owner's Manual - Page 49

WATCHING TV 49 Adding an Input...Sleep Timer Sets the length of the input labels. 5 When you return to turns off. MENU to access the quick menus. 2 Press the Navigation buttons to add or...the subtitles Multi Audio SAP Energy Saving Changes the audio language (Digital signal) Changes the MTS sound (Analog signal) Reduces the power consumption by adjusting the screen brightness. AV Mode...
Owner's Manual - Page 71

... are checking the registration code, some buttons may be corrupted or not be same as your TV's DivX registration code. 1 Press Home to access the Home menu. 2 Press the Navigation ...ENTER. 6 View the registration code of your TV. i You must register your TV. Delete the existing authentication information to confirm. yyThe video or audio files that are finished, press EXIT. ENEGNLGISH NOTE...
Owner's Manual - Page 79

yyThe screen may not ...3D input signal supplied to the TV. yyYou cannot enter the Home menu while watching 3D imaging. 3D IMAGING 79 ENEGNLGISH Set Audio. Allows you to change Audio settings (Refer to "PICTURE Settings... playing in 3D. yyEnergy Saving is turned off automatically. Allows you to change Video settings (Refer to "AUDIO Settings" on page 82). Set Video.
Owner's Manual - Page 84

...clearer, smoother images, even during fast action scenes creating a more stable structure for the TV display. The lower the level, the softer the image. Adjusts the balance between the... the screen. Reset Restores the options to "Off". After analysing the signal of the screen, it adjusts the backlight to "Off". Mode Off Turn off TruMotion operation. Medium Deepens black levels using...
Owner's Manual - Page 88

... speaker. AV Sync. Off Even if the device with the ARC feature is turned on the environment in which the TV is installed. Wall Mount Type Optimized sound mode for a stand-type TV. Option On If the device with the ARC (Audio Return Channel) feature, SPDIF can be output using an external Hi-Fi...
Owner's Manual - Page 89

...set the current time and date in the following. Sets the length of time until the TV to turn it on again, the Sleep timer feature will be set to the same time, the... and press ENTER. - The time will be set the time and date manually. NOTE yyIf you turn the TV off and turn on by the broadcasting station. The available time settings are finished, press EXIT. If not, set ...
Owner's Manual - Page 92

... The available general settings are described in Standby mode. Caption Sets whether to turn on or off the indicator light in the following. ENEGNLGISH Mode CC 1-4 (Closed Captioning) Text 1-4 Displays the audio portion of a TV program as text on the TV screen. Field 2 data channels: two Captions (CC3, CC4) and two Text (T3, T4). Text...
Owner's Manual - Page 107

... optical output port. Connect the external device and the TV with ACP (Audio Copy Protection) function may not work if a HDMI to another rate or adjust the brightness and contrast on the screen. USB IN 1 USB IN 2/USB Apps Plasma 4 3 OPTICAL AUDIO IN DIGITAL (RGB/DVI) AUDIO OUT RS-232C IN WIRELESS RGB IN (PC...
Owner's Manual - Page 111

...TV speaker turns off . yySIMPLINK may work properly if you should use an High Speed HDMI cable with SIMPLINK function connected HDMI terminal starts to play, the TV will stop. Plays discs. Offers an easy way to TV: Changes the audio...9654;▶ Watch TV 1 DISC 2...screen. 3 Controls the connected VCR. 4 HDD recordings playback: Controls the recording stored in front of the TV...
Owner's Manual - Page 112

... LAN cable, turn the TV off, or ...screen when an update is complete, the TV...TV Firmware Download and install the latest firmware by connecting to the firmware update server to check a new firmware version manually. The firmware update may be different depending on the Internet environment. If so, you may need...TV regularly to keep the best performance and to reset some CHANNEL, PICTURE, or AUDIO...
Owner's Manual - Page 114

... . yyCheck if the power cord is muted during the product startup process. If the image does not appear in your product. The TV turns off . are connected properly. ENEGNLGISH Audio Problem Resolution No sound is activated in the wall outlet by pressing MUTE. yyRefer to other products. yyCheck if the Auto sleep feature...
Owner's Manual - Page 115

...TV and products properly. yyScroll to the proper direction. Afterimages (ghosts) appear when yyPixels may a problem with the broadcast. The power is on the screen. yyCheck the selected input source by the product. Black spots appear on but the screen...for a long time the product turns off (image burn). yyCheck whether... yyCheck whether the video/audio codec is supported. yyCheck ...
Specification - Page 2

...3D Converting Depth Control Level 3D Depth Control 3D to 2D CONNECTIVITY LG Smart TV LG App Store Web Browser Wi-Fi® Ready DLNA Certified® ... Pb, Pr) + Audio 2 (Rear) HDMI™/HDCP Input 4 (Side) USB 2.0 2 (Side) Digital Audio Out (Optical) 1 (Rear) RGB In (D-Sub 15 Pin) - 55LW6500 55" Class 3D 1080p LED LCD TV PANEL SPECIFICATIONS Screen Size Resolution TruMotion (Frame ...

LG Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Television remote control not working - LG Consumer Knowledge Base
    ... other devices? It is two different remotes that another remote works, remote may need replacing. Television: Problem connecting to operate TV functions. This can affect the performance of the remote and unit. If remote does not work anything, remote may need resetting. Remove batteries from remote control. This could affect the performance of remote...
  • DTT 900/901 Converter Box Hookup Option C - LG Consumer Knowledge Base
    ... Converter box to Image C-1. 3. Your VCR will also need to be tuned to channel 3 or 4 to receive the signal from the RF Out connection to the Antenna In connection of your television remote to record a channel or watch a VHS tape. Please refer to my TV and VCR? The coaxial connection from your converter box...
  • 3D Requirements & FAQs - LG Consumer Knowledge Base
    ... 3D option in TV -> LCD TV Recording Issues: Timer Record Television: Activating Vudu NetCast Network Install and Troubleshooting Television: Noise/Audio problems VUDU install and setup Television: Not changing Channels Only if they do I charge the glasses? To turn off , press and hold the power button until the LED blinks 3 times. What's required to watch a 3D movie in...

Similar Questions

Need Main Board For The Lg 55lx9500 Tv
Need main board for the TV. Is it available or any other board that can work with LG 55LX9500 TV?
(Posted by drganeshsingh 2 years ago)
Main Board For My Tv Model: Lg 22le5300
From where I can get main board for my LED TV model: LG22LE5300
(Posted by ramanjan 2 years ago)
Diagram Of Rca Output For Cables To Go From Tv To Sound System ?
trying to hook to up to sound system
(Posted by blackonyx808 6 years ago)
I Only Have Hong Kong And Mainland China In My Country Menu
I need to set up my tv for Australia but I only have Hong Kong and mainland China to select from in ...
(Posted by gregrutherford 8 years ago)
Does 55lw6500 Supoort Arc (audio Return Channel)?
I have connected my new LG's 55LW6500 with home theather LG's HB966TZW with HDMI high speed with eth...
(Posted by sefendi 12 years ago)
Ask a New Question
Use the box below to post a new question about this LG product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

LG Manuals

Find free LG 55LW6500 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

LG Reviews

View thousands of LG user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete LG customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed LG customer service rankings, employee comments and much more from our sister site.