Konica Minolta bizhub C3850FS Support Question
Konica Minolta bizhub C3850FS Support Question
Find answers below for this question about Konica Minolta bizhub C3850FS.Need a Konica Minolta bizhub C3850FS manual? We have 14 online manuals for this item!
Question posted by sraisor on August 12th, 2016
Paper Jam 11-02
how do we resolve? We have checked everywhere and cannot find the paper that is jammed.
Current Answers
Answer #1: Posted by Odin on August 12th, 2016 11:49 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,670
Member since:
April 10th, 2010 Points: 41,236,670
Paper jams are often elusive. See the tips at http://www.computerhope.com/issues/ch000980.htm.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Konica Minolta bizhub C3850FS Manual Pages
bizhub C3850FS/C3850/C3350 Utility Keys User Guide - Page 37
...paper for 2-sided printing. • [Front]: Adjust the balance of the paper separation or image transfer per- Print a halftone pattern of the device...Note This function is only available when bizhub C3850FS is specified by default.
Reset the counter... Prints a list of Utility Keys]
5-6 Increase the value if paper jams are occurring, and decrease it if the image is transferred unevenly....
bizhub C3850FS/C3850/C3350 Scan Functions User Guide - Page 20
Doing so may cause a paper jam involving the originals, damage the originals, and/or cause an ADF failure.
2 Tap [Application] -...option settings according to scan it at the optimum image quality level. This function sharpens the edges of an original with recycled paper.
[Scan Functions]
1-15
Tap this button to scan an original that they cannot be scanned ([Background Removal])
To display...
bizhub C3850FS/C3850/C3350 Quick Start Guide - Page 29
... paper in a paper jam or image error. Loading Paper Chapter 3
3
Paper 3.1
3 Loading Paper
3.1 Paper
3.1.1
Checking the available paper types
Paper type Plain paper Recycled paper Single Side Only*1 Special Paper*2 Colored Paper*4 User Paper 1*5 User Paper 2*5 Letterhead*3
Thick 1 User Paper 3*5 Thick 1+ User Paper 4*5 Thick 2 User Paper 5*5 Coated Paper 1
Coated Paper 1+
Coated Paper...
bizhub C3850FS/C3850/C3350 Quick Start Guide - Page 31
... store it may lead to check the printing quality in environments that has been hole punched - Paper containing static electricity - Paper that is bound with foil or embossing - Paper that is left unwrapped for correct operations
Unavailable paper
Do not load the following points. - Not observing these precautions may cause a paper jam. - If paper is too thin or...
bizhub C3850FS/C3850/C3350 Quick Start Guide - Page 54
... received fax to send and receive fax via enterprise network and Internet.
You can check the contents of pages. Polling RX receives a polling file saved in memory until this... Polling RX PC-Fax RX Night RX
Overview
When the machine cannot print a received fax due to paper jam or exhaustion of internet fax function
Internet fax is used to communicate with specific people using a Confidential...
bizhub C3850FS/C3850/C3350 Print Functions User Guide - Page 57
... to use this function
In the [Configure] tab of the printer driver, check that the User Authentication/Account Track setting is correctly configured.
1 Display the ...the relevant setting in [Setting].
3 Click [OK]. How to page 2-52.
2 In [Device Option] of the [Configure] tab, check that the User Authentication/Account Track setting is
correctly configured for your operating environment. % If ...
bizhub C3850FS/C3850/C3350 Network Fax Functions User Guide - Page 21
...the long side of the original is 11-11/16 inches (297 mm) or less, the binding position is set to the short edge of the paper. Select this option when the binding ... pages have been scanned, tap [Finish Scan]. Scanning a number of originals in length. Doing so may cause a paper jam involving the originals, damage the originals, and/or cause an ADF failure.
2 Tap [Application] - [Original] -...
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 2
... paper jam in Tray 1 ...3-5 Clear procedure ...3-5
Clearing a paper jam in Tray 2/3...3-7 Clearing a paper jam in the ADF ...3-8 Clearing a paper jam in the Duplex Option 3-10 Clearing a paper jam in the Fusing Unit 3-11 Clear procedure ...3-11
Clearing a paper jam in the Finisher (bizhub C3850FS only 3-14 Troubleshooting for paper jam ...3-15 Clearing a staple jam ...3-17 Clearing a staple jam...
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 5
...reduce printing quality. - When you periodically clean this machine. - Do not do it may cause a paper
jam or paper curling. - Do not cover this ma-
Do not set this machine. - Doing so may damage ...etc., it carefully. Do not grease or disassemble this machine on this machine to check its
effectiveness. -
When cleaning the inside the machine. Do not place any door ...
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 15
... Web Connection" in the Finisher have run out. dReference
If a warning such as for toner replacement or a paper jam occurs on this machine, it can be printed in list form.
1 Tap [Utility] - [Check Consumable Life].
2 Check the status of the Transfer Belt Unit has expired.
Replace the Transfer Belt Unit. Replace the Toner Filter...
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 45
3 Clearing Paper Jam and Staple Jam
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 46
...3.1 To prevent a paper jam
3
3 Clearing Paper Jam and Staple Jam
3.1
To prevent a paper jam
To prevent a paper jam, check the following actions. - Is the paper kept away from the output tray. Do not load paper of paper.)
To prevent a paper jam, avoid the following points. - Do not load jammed paper into a tray. - Do you always align the paper guide to the paper size, it may...
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 48
NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller.
[Maintenance/Troubleshooting]
3-4 3.2 When a paper jam has occurred
3
Clear procedure
1 Pull the lever (1), then open the Right Door (2).
% When opening the Right Door, be sure to ..., it may reduce printing quality.
Be careful not to fold the Manual Feed Tray in advance.
2 Carefully pull out the jammed paper.
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 49
..., be sure to touch any other part of your hand or any parts except
for the specified knob and dial. 3.2 When a paper jam has occurred
3
3 Close the Right Door.
3.2.3 Clearing a paper jam in contact with the heated section, immediately run it under cold water and seek medical assistance.
In case your body comes in...
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 50
Be careful not to touch the surface of the Transfer Belt Unit or Transfer Roller, it may reduce printing quality. 3.2 When a paper jam has occurred
3
2 Carefully pull out the jammed paper.
NOTICE If you touch the surface of the Transfer Belt Unit or Transfer Roller.
3 Close the Right Door.
4 Pull out Tray 1, then remove any paper left in the tray.
[Maintenance/Troubleshooting]
3-6
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 51
... occurred
3
5 Flip through the removed paper, the align the edges.
6 Load paper into Tray 1, then close the tray.
3.2.4
Clearing a paper jam in Tray 2/3
0 Tray 2/3 is available when the optional Paper Feed Unit is installed.
1 Open the Right Door of Tray 2/3.
% When opening the Right Door of Tray 2/3, be sure to fold the Manual Feed Tray...
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 55
..., be sure to touch any other part of your body comes in the Fusing Unit
7CAUTION - 3.2 When a paper jam has occurred
3
3.2.7 Clearing a paper jam in contact with the heated section, immediately run it under cold water and seek medical assistance. The area around the...careful not to fold the Manual Feed Tray in advance.
2 Press up the levers (2 places).
[Maintenance/Troubleshooting]
3-11
bizhub C3850FS/C3850/C3350 Maintenance/Troubleshooting User Guide - Page 89
... Pad 1-5 Original Glass 1-5 Outer Covers 1-4 Paper Feed Unit 1-6 Tray 1 1-6
Consumables Check 2-2 Replace 2-3
Counter 5-2
F
Fusing Unit Replace 2-23
I
Imaging Unit Replace 2-6
M
Messages 4-17 Consumables Replacement 2-2 Error 4-18 Warning 4-17
P
Paper Jam ADF 3-8 Duplex Option 3-10 Finisher 3-14 Fusing Unit 3-11 Manual Feed Tray 3-3 Paper Feed Unit 3-7 Transfer Roller 3-3 Tray...
bizhub C3850FS/C3850/C3350 PC-Fax Functions User Guide - Page 41
... correctly.
1 Open the [Properties] window of the fax driver.
% For information on how to display the [Properties] window, refer to page 6-2.
2 In [Device Option] of the [Configure] tab, check that does not have any authentication information refers to a job whose user authentication
or account track has not been set correctly in the...
bizhub C3850FS/C3850/C3350 Copy Functions User Guide - Page 23
...originals of letter and legal sizes that they cannot be scanned. Doing so may cause a paper jam involving the originals, damage the originals, and/or cause an ADF failure.
2 Tap [Application] - [...Original] - [Separate Scan], then set [Original Size] to [8 1/2 e 11, 14 Mixed].
In this option to [ON].
3 Press the Start key. 5
5 Specifying the Method to ...
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