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Konica Minolta bizhub C284 Support Question

Konica Minolta bizhub C284 Support Question

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Question posted by rejoicemasemola on February 12th, 2015

Scan To Email Problem?

i cannot scan to email as it gives me a broadcast error of login,please help because it was working fine until now

Current Answers

Answer #1: Posted by waelsaidani1 on February 12th, 2015 9:47 AM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

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try a troubleshooting reset by holding down the utility counter button, powering off the machine (not unplugging it from the wall) for 10 seconds and turn it back on all while holding the utility counter button. A white screen should pop up - hit OK.

If that doesn't work, there might be something wrong with your e-mail server. You can test this by setting up scan to e-mail to use the gmail server here are the settings (don't forget to copy down your original settings before changing them!) The gmail address must be valid along with a valid password.

Related Konica Minolta bizhub C284 Manual Pages

bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 2

RADIO FREQUENCY DEVICES (for U.S.A. users 1-8 INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 4) (for Canada... Canada ...1-14 For U.S.A...1-14 For New Zealand...1-15 For Europe ...1-16 1.6 Space requirements...1-17 bizhub C554/C454 ...1-17 bizhub C364/C284/C224 ...1-18 1.7 Operation precautions...1-19 Power source ...1-19 Operating environment ...1-19 Storage of copies...1-...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 4

... as E-mail attachment (E-mail TX 3-18 Saving data to the USB memory device (External memory 3-18 Various methods for transmitting and saving data 3-19 Sending ... your computer ...3-33 Registering destinations ...3-35 Sending the original ...3-37 Transmit the scanned data via E-mail (E-mail TX 3-39 Preparation flow ...3-39 Operation flow...3-39...bizhub C554/C454/C364/C284/C224 Contents-3
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 5

...device 3-71 Printing data...3-71 Saving the scanned data in the USB memory device (External memory 3-74 Specifying functions to be permitted for external memory 3-74 Saving data in the USB memory device 3-76 Using the guidance function ...3-78 Guidance screen ...3-78 Getting help...operations for voice guidance 4-13 5 Index 5.1 Index by item ...5-2 Contents-4 bizhub C554/C454/C364/C284/C224
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 7

...usage way. Environmental benefits of power management Electricity consumption of a device depends on lighter paper, 64g/m2 for example. sleep mode... a "low-power mode" after installation manually). 1-2 bizhub C554/C454/C364/C284/C224 For details on the various functions, refer to ...duplex unit, you can print on utility bills and helps protect the environment. By setting the time to ...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 8

... Failure to user safety and preventing equipment problems. Please keep this manual in a handy...machine. This symbol warns against dismantling the device. Some products have been fixed to ... This symbol indicates you must unplug the device. To achieve optimum utility of action. Please... solid circle indicates an imperative course of this device, all of the precautions appear in each section ...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 11

... label. Licking any of the lamp for malfunctions such as precision equipment and data storage devices, otherwise they may scatter and cause burns or other damage. Introduction Chapter 1 1 Safety... representative. They could cause these parts or ingesting toner could result. 1-6 bizhub C554/C454/C364/C284/C224 When checking the inside of children. If you keep using this product...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 13

... radio communications and is operated in interference with the limits for a Class A digital device, pursuant to correct the interference at his own expense. USER INSTRUCTIONS FCC PART 15...EQUIPMENT STANDARD (ICES-003 ISSUE 4) (for the Konica Minolta branded model bizhub C554, bizhub C454, bizhub C364, bizhub C284 and bizhub C224. The use of non-shielded cables is likely to result in ...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 14

...is certified as a Class 1 Laser product under any circumstances. Compliance is mandatory for Devices and Radiological Health (CDRH) of procedures other than those specified in this manual may result ...attached to laser products marketed in the print head unit. bizhub C554/C454/C364/C284/C224 1-9 The laser diode and the scanning polygon mirror are incorporated in the United States. The ...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 19

... cord and modular plug is resolved. 1-14 bizhub C554/C454/C364/C284/C224 Excessive RENs on a telephone line may consist of any combination of devices subject only to make changes in its facilities,...disconnect the equipment until the problem is provided with the FCC if you will notify you to the requirement that could affect the operation of devices allowed to be provided to...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 20

...hazards or critical injuries. Should such problems occur, the user should complete the...this Quick Start Guide. bizhub C554/C454/C364/C284/C224 1-15 Be sure ...you have questions about what will work correctly in such circumstances. Telepermitted ... other equipment, may give rise to state tariffs. The ...dialing. For New Zealand This device is equipped with all respects...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 21

... every PSTN network terminal point. However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of problems, you should contact your equipment supplier in accordance with Council Decision 1999/5/ EC for pan-European single terminal connection to User 1.5 For Europe...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 83

...memory device (External memory) Directly save scanned data on the network. Transmitting data as E-mail attachment (E-mail TX) Send scanned data as an E-mail attachment. Basic Settings and Operations Chapter 3 3 3.2 Scan-to-Send function Scan-to-Send function 3.2 3.2.1 Various transmission methods The original data scanned by this machine. Saving data to page 3-74. 3-18 bizhub C554...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 86

...available for network connection; bizhub C554/C454/C364/C284/C224 3-21 Configure the required settings to the User's Guide CD. - For details, refer to suit your environment. Basic Settings and Operations Chapter 3 3.2 Scan-to-Send function 3 ...network settings of this machine Tap [Utility], and select [Device Information]. For details, refer to the [Quick Assist Guide].
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 96

... password, refer to the [Quick Assist Guide]. Basic Settings and Operations Chapter 3 3.2 Scan-to-Send function 3 Checking the cable connection Check that the IP address is displayed. ... machine Tap [Utility], and select [Device Information]. d Reference In general, the default settings are available for network connection; bizhub C554/C454/C364/C284/C224 3-31 Check that a LAN ...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 105

Basic Settings and Operations Chapter 3 3 Scan-to-Send function 3.2 Checking the cable connection Check that the IP address is displayed.... port of this machine and the green LED is displayed, you need to the User's Guide CD. 3-40 bizhub C554/C454/C364/C284/C224 For information on network settings. For details, refer to suit your environment. For details, refer to configure ...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 135

...Directly enter a destination using the name (registered destination name) or address (fax number, Email address, or computer name). Specify a target destination in various methods. This function is convenient... can be specified in the job history (latest five destinations) on the scan/fax screen. Basic Settings and Operations Chapter 3 3 Registering a destination 3.5 3 4 Specifying a destination In...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 136

Formatted in the USB memory device can be printed. bizhub C554/C454/C364/C284/C224 3-71 PDF, Compact PDF, JPEG, TIFF, XPS, Compact XPS, OpenXML (.docx/.xlsx/.pptx), and PPML (.zip) - Other file types are not supported on a computer that can be turned off as required - Do not use a USB device other than a flash-memory...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 139

... 3 3 3.6.2 Using a USB memory device 3.6 Saving the scanned data in the USB memory device (External memory) The data scanned on this machine can be turned off as...device, so it is 2GB. Formatted in the USB memory device. 1 Tap [Utility], and select [Administrator Settings] - [System Settings] - [User Box Settings]. 2 Tap [External Memory Functional Settings]. 3-74 bizhub C554/C454/C364/C284...
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 142

... of the original. Basic Settings and Operations Chapter 3 3.6 Using a USB memory device 3 3 Check the file name. 4 If necessary, check the setting to save scanned data. Select whether to scan the original in color or black and white mode. NOTICE Do not disconnect the USB memory device during data saving. bizhub C554/C454/C364/C284/C224 3-77
bizhub C554/C454/C364/C284/C224 Quick Assist Guide - Page 165

... Menu 2-28 MFP 2-9, 2-11 O Options 2-5, 2-7, 2-13 P PC-Fax TX 3-51 PCL 3-8 Power Save mode 2-24 Print Function 3-2, 3-8 Printing from a USB memory device 3-71 PS 3-8 R Request Code 4-4 S Safety information 1-3 Saving the scanned data 3-74 Search 3-69 Sender Fax No. Settings 3-47 Sender settings 3-47 Sleep mode 2-24 SMB Send 3-20, 3-30 Sub Power...

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