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Question posted by madeiraartesgraficas on August 1st, 2014

Can Your Help Us With This Follow Error Code? C-2555

error code c-2555

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Answer #1: Posted by PhilatKM on August 4th, 2014 12:04 PM

This answer was accepted by the poster of the original question.

PhilatKM

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August 4th, 2014

Points: 26,700

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I work with Konica Minolta and have a likely solution to your problem.

This issue has recently been addressed by Konica Minolta. It is caused by toner leaking from the toner seal onto the bushing of the transfer screw.

Please contact your Konica Minolta branch or authorized dealer to have a modified toner seal installed.

Answer #2: Posted by waelsaidani1 on August 1st, 2014 10:22 PM

waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797

100
points

C2555: Abnormally low toner density detected Yellow TCR Sensor
• TC ratio in the developing machine, which is determined by Toner replenishing amount control mechanism, is 5 % or less for a given number of times consecutively.

Part of the mylar film from the toner bottle blocks the toner replenishment entrance or Toner Cartridge is not set properly.
Remove any obstruction; reseat toner cartridge.

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