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Konica Minolta FAX3900 Support Question

Konica Minolta FAX3900 Support Question

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Question posted by lorrielovett on July 7th, 2014

I Have A 3900 Konica Minolta - Why Can't I Receive Faxes

I recently had my machine serviced and now I can't receive faxes. Just keeps ringing.

Current Answers

Answer #1: Posted by waelsaidani1 on July 7th, 2014 11:05 PM
This answer was accepted by the poster of the original question.
waelsaidani1

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Hello for instructions on how to set up this machine to receive fax refer to pages 6 to 22 of the manual here: http://konicaminolta.ca/pdf/UserFax29003900.pdf

Related Konica Minolta FAX3900 Manual Pages

FAX 2900/FAX 3900 Twain Driver User's Guide - Page 12

... up on the auto document feeder.. 7 Click [Scan] to begin scan- This procedure uses Microsoft Imaging as an example. 2 Click [File]. 3 Click [Select Device...]. 4 Choose "KONICA MINOLTA FAX2900/3900" from the dialog box, and then click [OK]. 5 Click [Acquire Image...], and then adjust any settings necessary. Scaning a Document 4 4 Scaning a Document 4.1 Using the Auto...
FAX 2900/FAX 3900 User's Guide GDI Printer Controller - Page 6

..., and you agree to accept a nonexclusive, non-transferable and limited license and you are not granted any rights to the Software and any other owners ("KONICA MINOLTA's Licensor"), copyrights in support of the normal and intended use the Software only for your own customary business or personal purpose. (3) make a copy of the...
FAX 2900/FAX 3900 User's Guide GDI Printer Controller - Page 7

...exception of the Software. 4. RESTRICTIONS (1) You shall not without the written consent of KONICA MINOLTA: (i) use of the foregoing express warranties applicable to hardware and media only, the... DAMAGES THAT RESULT FROM USE OR INABLITY TO USE THE SOFTWARE, EVEN IF KONICA MINOLTA, KONICA MINOLTA LICENSOR OR ITS AUTHORISED REMARKETERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES...
FAX 2900/FAX 3900 User's Guide GDI Printer Controller - Page 8

... as set forth in the Rights in FAR 52.227-19(c)(2). TERMINATION You may terminate your license if you fail to comply with these terms. KONICA MINOLTA may terminate your copies of the Software. 8.
FAX 2900/FAX 3900 User's Guide GDI Printer Controller - Page 22

... Driver Properties for Configuring Global Settings Displaying Settings Under Windows XP 1 Click the Windows [Start] button, and then click [Printers and Faxes]. 2 In the "Printers and Faxes" window, select the "KONICA MINOLTA FAX2900/3900" icon. 3 To display the printer driver settings, select [Printing Preferences...] from the Windows "Printers" window. The following printer setup dialog box...
FAX 2900/FAX 3900 User's Guide GDI Printer Controller - Page 23

The following printer setup dialog box appears. 4-2 4 Configuring Printer Driver Settings Displaying Settings Under Windows 2000 1 Click the Windows [Start] button, point to [Settings], and then click [Printers]. 2 Select the "KONICA MINOLTA FAX2900/3900" icon. 3 To display the printer driver settings, select [Printing Preferences...] from the [File] menu.
FAX 2900/FAX 3900 User's Guide GDI Printer Controller - Page 24

The following printer setup dialog box appears. 4-3 Configuring Printer Driver Settings 4 Displaying Settings Under Windows Me/98 1 Click the Windows [Start] button, point to [Settings], and then click [Printers]. 2 Select the "KONICA MINOLTA FAX2900/3900" icon. 3 To display the printer driver settings, select [Properties] from the [File] menu.
FAX 2900/FAX 3900 User Guide - Page 22

... Excessive RENs on a telephone line may result in the devices not ringing in the format US:E8OFA03BFAX2900. But if advance notice isn't practical... 2001, the REN for this equipment, please contact: Konica Minolta Business Solution U.S.A.,Inc. 100 Williams Drive Ramsey. If ... with this product is separately shown on coin service provided by the ACTA (Administrative Council for information...
FAX 2900/FAX 3900 User Guide - Page 113

... pulse dialing is being used for talking. This is useful, for example, if you are sending a fax.  Note If the recipient's fax machine is set to receive faxes automatically (automatic reception), a beep is sounded without the recipient answering the phone; Fax Transmission/Reception Methods Chapter 6 6-4 however, at that you wish to tell the recipient that time...
FAX 2900/FAX 3900 User Guide - Page 131

... turned off. For details on changing the setting, refer to select the manual reception mode (p. 7-61). To receive a fax manually 1 After the telephone rings, pick up the receiver to send automatically, the long beeps may not be received after talking with the caller. 2 After talking and the caller's fax machine sounds long beeps, press the [Start] key.
FAX 2900/FAX 3900 User Guide - Page 132

... [4] key from a mailbox 1 Press the [Function] key. FAX3900 FAX2900 3 Using the 10-Key Pad, enter the 4- 6.2 Reception Methods 6 Mailbox Reception If mailbox numbers and F codes (mailbox IDs and passwords) have already been programmed on this machine, this function can safely be used to receive only those faxes with an identical mailbox ID and password...
FAX 2900/FAX 3900 User Guide - Page 162

... this machine's many fax functions. FAX REGISTRATION Characteristic/Description 1 ONE-TOUCH DIAL This function can be used to program one-touch dial keys with fax numbers and a transmission/reception function (such as one -touch dial key programmed with FAX3900) 7-25 No. This function can be used to specify mailbox IDs in order to receive faxes with fax numbers...
FAX 2900/FAX 3900 User Guide - Page 187

... can be set to any number between 0000 and 9999. To register a mailbox 1 Select the "FAX REGISTRATION". FAX3900 FAX2900 5 3 Using the 10-Key Pad, enter the mailbox number. H The mailbox number can ...must first be specified in order to receive faxes with mailbox reception only if the mailbox ID sent by the caller matches the mailbox ID set on this machine.  Note A mailbox ID cannot ...
FAX 2900/FAX 3900 User Guide - Page 190

... The Relay Box number can be set on this machine.  Note A Relay Box ID cannot be specified, press the [Yes] key without entering anything. The "FAX REGISTRATION" menu appears again. 7-53 H If you ... 4-digit Relay Box ID, and then press the [Yes] key. H If no password is to receive faxes with FAX3900) Relay Box IDs must first be specified in order to be the same as a Relay Box ID....
FAX 2900/FAX 3900 User Guide - Page 196

... cannot be used for receiving faxes can be used to set whether or not the fax is received if the sender's fax number does not match the fax number programmed in this machine at a specified date and time or when memory reception is forwarded to the specified fax number or e-mail address. No. of RINGS This function can be...
FAX 2900/FAX 3900 User Guide - Page 238

... "XXX" indicates the paper size. appropriate measures. Retrieve all received faxes stored in the memory. Retrieve all received faxes stored in the memory. • Send the fax by direct transmission. Either load paper of paper. A fax transmission error occurred while an operation was being performed in the machine. • Communication is not possible because of a problem with...
FAX 2900/FAX 3900 User Guide - Page 244

... using the Auto Document Feeder). The text in the document is not an angle. Faxes cannot be sent automatically. The fax number is not clear. Check the fax number. There is a problem with the recipient's fax machine (it is being dialed. The fax received by the recipient is turned off, etc.). Load the document with the recipient...
FAX 2900/FAX 3900 User Guide - Page 245

... make clean copies. When a Message Appears Chapter 8 8 8.11 When Faxing Is Not Performed Correctly Faxes Cannot Be Received Symptom The received fax is damp. Use paper that the machine can , have the caller send the fax again. 8-30 Replace the Toner Cartridge with the caller's fax machine. Set the machine to receive faxes manually. Possible Cause Remedy Paper that the...
FAX 2900/FAX 3900 User Guide - Page 253

... fax machines that use telephone lines, Internet faxing can also be sent to e-mail addresses as well as other Internet fax services. An Internet fax service transmits scanned images as e-mail attachments using their e-mail software. The Internet fax service uses Internet e-mail services to the desired Internet fax destination. The Internet fax service that receives the Internet fax...
FAX 2900/FAX 3900 User Guide - Page 329

...  Tip If the option to forward and print the document ("ON (PRINT)") is selected, the received fax is forwarded to a destination after printed the received data. 5 The destination e-mail address or fax number can be entered using the 10-Key pad, the one-touch dial keys, or speed dial numbers. 6 Press the [Yes] key...

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