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Kenwood KDC-BT952HD Support Question

Kenwood KDC-BT952HD Support Question

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Question posted by njchickadeee on June 1st, 2015

Suddenly Unable To Answer Calls Coming In Via Bluetooth.

My Kenwood bt cd/r-6p1 has worked well for over a year, but suddenly, I am unable to answer calls that come in. I can dial out from my cell phone with no problem and hear the ringing of incoming calls, but can't answer. Also, the system may or may not display the name of the caller. Everything worked perfectly prior to this week. Any suggestions for a fix?

Current Answers

Answer #1: Posted by BusterDoogen on June 1st, 2015 8:37 PM
This answer was accepted by the poster of the original question.
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Related Kenwood KDC-BT952HD Manual Pages

Instruction Manual - Page 1

... © 2012 JVC KENWOOD Corporation 12FLIP_IM350_Ref_K_en_00 Model KDC-X996/ KDC-BT952HD Serial number US Residents Only Register Online Register your records Record the serial number, found on the back of the unit, in the spaces designated on the product. Familiarity with installation and operation procedures will help you call upon your new CD-receiver. Refer to...
Instruction Manual - Page 2

... iPod/iPhone that can be connected to this unit About USB device About Pandora® internet radio About "KENWOOD Music Editor" About the Cell-Phone/ Bluetooth Audio player About the SiriusXM tuner (Optional) Menu List City list 61 Accessories/ Installation Procedure 82 Connecting Wires to Terminals 83 Installing/Removing the unit 84 ...
Instruction Manual - Page 4

...the hands free phone is recognized, ...the faceplate down to open and CD can be connected. 7 | KDC-X996/ KDC-BT952HD General operation Before Using Exit ...Bluetooth Audio ("BT AUDIO") ➜ USB ("USB") or iPod ("iPod") ➜ Pandora ("PANDORA") ➜ CD ("CD...CD, audio file, and iPod (press the button). 11 [ ] button To select Pandora Source (press the button). To make a voice dialing call...
Instruction Manual - Page 8

...Bluetooth setting "Bluetooth HF/Audio". Bookmark Registration You can search for at least 1 second. See step 4 of the connected iPhone is displayed. Select the station you need to register your cell-phone...is displayed. To determine the selected source, press the [VOL] knob. 15 | KDC-X996/ KDC-BT952HD Make sure that the Pandora internet radio application has started on the unit but will...
Instruction Manual - Page 14

... Input the PIN code ("0000") in the Bluetooth device. Select "KENWOOD BT CD/R-6P1" from Bluetooth devices (Pairing) To make your Bluetooth device (cell-phone) usable with this unit, you cannot register a new Bluetooth device. Check that registration is complete on Bluetooth device registration condition: - You can register up the Bluetooth device name Press the [VOL] knob. When registering...
Instruction Manual - Page 15

... VOL 4 38 ¢ Basic operations Selecting Bluetooth Audio source Press the [SRC] button. Select the "BT AUDIO" display. ✍✍SRC Select mode 2:...a setting Press the [VOL] knob. 6 Exit Play Mode Press the [MENU] button. 29 | KDC-X996/ KDC-BT952HD English | 30 Pause and play . 1 Select Bluetooth audio source 2 Enter Menu List mode Press the [MENU] button. 3 Turn the [VOL] knob and ...
Instruction Manual - Page 16

... a CD. - Switching to the hands-free talk mode. Operate your cell-phone to return to the Private Mode Press the [38] button. Call Waiting Answering Another Incoming Call with the Current Call Suspended 1 Press the [ ] button. 2 Turn the [VOL] knob and press it when the desired item is described below. 3 Exit the dialing method mode Press the [ ] button. Answering another Incoming Call...
Instruction Manual - Page 17

... Number 1 Enter Bluetooth mode Press the [ ] button. 2 Select the number dial mode Turn the [VOL] knob and press it when the desired item is displayed. 2 Have the cell-phone recognize your cell-phone cannot start voice recognition. • Audio sound is displayed. "Voice Tag" is displayed. Select "Outgoing Calls", "Incoming Calls", or "Missed Calls". 3 Select a name or phone number Turn the...
Instruction Manual - Page 18

...conjunction with "DISP"selected, the display turns off. "OFF": Does not dim the illumination. "12" "DISP N/P" Switches the panel display between positive or negative. Cell-phone/ BT Audio 35 | KDC-X996/ KDC-BT952HD "ILLUMI Dimmer" Reduces the key Illumination brightness. "OFF": Does not dim the illumination. English | 36 Select "Settings" > "DISP & ILLUMI". 4 Select the setting item...
Instruction Manual - Page 28

...a cell-phone or Bluetooth audio player Selection" connection "Audio Selection" Refer to (page 61). Setting to ) a call after lapse of echo cancellation. "+1" ( : Factory setting) 4 Make a setting Turn the [VOL] knob to select a setting value, and then press the [VOL] knob. 5 Exit BT Settings mode Press the [ ] button. 55 | KDC-X996/ KDC-BT952HD Remarks • "Auto Answer" (Setting...
Instruction Manual - Page 29

...KENWOOD BT CD/R-6P1" from "Settings" in Menu List mode. 2 Enter Bluetooth device registration mode Turn the [VOL] knob and press it when the desired item is specified. • A PIN code can register up to 5 Bluetooth...Bluetooth device is displayed. Registering from "Settings" in the list, select "Other Phones". 57 | KDC-X996/ KDC-BT952HD Registering PIN Code By operating the Bluetooth ...
Instruction Manual - Page 30

... data. Fewer characters can be registered by operating this unit Hands-free phoning Audio playback Phone Book downloading 5 Exit BT test mode Press the [VOL] knob. 59 | KDC-X996/ KDC-BT952HD English | 60 Bluetooth Setup Deleting a Registered Bluetooth device You can delete a registered Bluetooth device. 1 Enter Bluetooth mode Press the [ ] button. ✍✍You can also select from...
Instruction Manual - Page 31

... (page 63). 61 | KDC-X996/ KDC-BT952HD English | 62 Select "BT Settings" > "SMS" > "SMS Reply". 3 Set to the desired Reply setting Reply setting Auto Manual OFF Display Operation "AUTO" Replies to transmit the SMS using Bluetooth. When the downloading finishes, "Completed" is displayed. 4 Exit BT Settings mode Press the [ ] button. ⁄ • The cell-phone must be displayed...
Instruction Manual - Page 37

...| KDC-X996/ KDC-BT952HD Hands-free phone control Making a call • Enter Bluetooth mode: [ ] • Select a dialing method: [5 ENT] • Number dial input: Input a digit: [0] - [9] Input "+": [¢] Input "#": [FM] Input "*": [AM] Clear the entered phone number: [4] • Make a call: [DIRECT] Receiving a callAnswer the call: [ ] Call waiting • Answer Another Incoming...
Instruction Manual - Page 38

...) AVRCP (Audio/Video Remote Control Profile) For the cell-phones verified for compatibility, access the following protocols: SPP (Serial Port Profile) A2DP (Advanced Audio Distribution Profile) ⁄ • Pandora® is available only in browser to download the Pandora application. • This device supports Bluetooth and the following URL: http://www.kenwood.com/cs/ce/bt/ ⁄...
Instruction Manual - Page 39

...Bluetooth HF/Audio" "Clock & Date" - Function items appearing when the Hands-Free source is selected Display Page "Category Search" 66 "Channel Scan" 66 "Settings" - "Device Regist." 57 "Phone Selection" 58 "Audio...CD-DA" "Built in AMP" "DSI" "F/W Update" 77 | KDC-X996/ KDC-BT952HD..." 58 "Auto Answer" 55 "Auto Reconnect" "Bluetooth HF/Audio" "Call Beep" "BT F/W Update" "Mic...
Instruction Manual - Page 41

... has been certified by the Bluetooth SIG, Inc. of-sight distance...work if you connect the ignition wires to a too strong signal. Also avoid places with communication due to a constant-voltage power source, as with the cell-phone...operation of such marks by JVC KENWOOD Corporation is 30° or ... wires in the U.S. Appendix 81 | KDC-X996/ KDC-BT952HD • Sirius, XM and all related...
Instruction Manual - Page 43

...KDC-X996/ KDC-BT952HD... Antenna Control wire is selected for possible problems. General ? Peel off . ! The operation ...CD cleaning of the section on the sound volume and sound quality. What might seem to be a malfunction in "ILLUMI Effect" of (page 35). ? Tuner source ? Audio... cell-phone.  The "Call Beep" of (page 55) is set at reception of an incoming call....
Instruction Manual - Page 44

...the vehicle, and then the protection function is full. The Bluetooth audio player cannot be available. If no phone book list. The CD is scratched a lot. • T he disc is ...call list. • T here is no incoming call list. • T here is no missed call list. • T here is no PIN code is selected as Alert content has already been registered. No Entry: The cell-phone...
Instruction Manual - Page 45

... to Noise ratio (STEREO) : 70 dB Bluetooth section Version : Bluetooth Ver.3.0 Certified Frequency range : 2.402 - 2....(Phone Book Access Profile) : OPP (Object Push Profile) : A2DP (Advanced Audio Distribution Profile) : AVRCP (Audio/Video Remote Control Profile) 89 | KDC-X996/ KDC-BT952HD ...dB BAND7 (16 kHz): ±9 dB Preout level / Load (CD) : 4000 mV/10 kΩ Preout impedance : ≤ ...

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