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Kenwood DDX9705S Support Question

Kenwood DDX9705S Support Question

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Question posted by Joeycorbeil on October 25th, 2023

Took Off Steering Wheel Messed Up Clock Spring Then Head Unit Quit Working Took

Took off steering wheel messed up clock spring then head unit quit working

Current Answers

Answer #1: Posted by Technicalproblemsolver on October 25th, 2023 2:11 PM
This answer was accepted by the poster of the original question.
Technicalproblemsolver

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I'm sorry to hear that you're facing issues with your Kenwood DDX9705S head unit after working on the steering wheel and clock spring. Let's try to troubleshoot the problem and get your head unit working again.

1. Check the connections: Start by ensuring that all the connections between the head unit and the vehicle's wiring harness are properly secured. Double-check the wiring connections and make sure they are correctly plugged in and not loose.

2. Fuse check: Verify that the fuse related to the head unit is not blown. Locate the fuse box in your vehicle, check the corresponding fuse for the head unit, and replace it if necessary. Refer to the vehicle's manual for the exact location and specification of the fuse.

3. Check the clock spring: Since you mentioned that the clock spring was disturbed during the steering wheel removal, it's essential to examine it for any damage. The clock spring is responsible for electrical connections between the steering wheel controls and the head unit. If it's damaged or misaligned, it can cause issues with the head unit's functionality. Consider having a professional mechanic inspect or replace the clock spring if needed.

4. Perform a reset: Try resetting the head unit by disconnecting its power source for a few minutes. This can be achieved by disconnecting the battery or removing the head unit's fuse. After the reset, reconnect the power source and check if the head unit starts functioning again.

If the problem persists after trying these steps, it's recommended to reach out to a professional car audio technician for diagnose or contact Kenwood's customer support for further assistance. They will have the expertise to diagnose and address any specific issues with your head unit.




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Answer #2: Posted by SonuKumar on October 25th, 2023 7:59 PM
SonuKumar

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May 9th, 2021

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It sounds like you may have damaged the clock spring when you took off the steering wheel on your Kenwood DDX9705S. The clock spring is a ribbon cable that is responsible for connecting the steering wheel controls to the head unit. If the clock spring is damaged, it can cause the head unit to stop working.

To fix this problem, you will need to replace the clock spring. You can purchase a new clock spring from Kenwood or from another retailer.

Here are the steps on how to replace the clock spring on a Kenwood DDX9705S:

Disconnect the negative battery cable.

Remove the steering wheel.

Remove the clock spring cover.

Disconnect the electrical connector from the clock spring.

Remove the clock spring mounting screws.

Remove the clock spring.

Install the new clock spring in the reverse order of removal.

Connect the electrical connector to the clock spring.

Install the clock spring cover.

Install the steering wheel.

Connect the negative battery cable.

Once the clock spring is replaced, the head unit should start working again.

If you are not comfortable replacing the clock spring yourself, you can take the vehicle to a qualified repair technician.

Please note that the availability of replacement parts may vary depending on the retailer. You may want to contact Kenwood or other retailers directly to check if they have replacement clock springs in stock.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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Related Kenwood DDX9705S Manual Pages

User Manual - Page 1

...DDX9705S DDX9018BTS MONITOR WITH RECEIVER DMX905S INSTRUCTION MANUAL • Updated information (the latest Instruction Manual, system updates, new functions, etc.) is available from your records Record the serial number, found on the back of the unit...whenever you obtain the best performance from . Model DDX9905S/ DDX9705S/ DDX9018BTS/ DMX905S Serial number US Residence Only Register Online...
User Manual - Page 2

 Contents Before Use 4 Precautions 4 How to read this manual 5 Basic Operations 6 Functions of the Buttons on the Front Panel.... 6 Turning on the Unit 7 Initial Settings 7 Adjusting the volume 9 Monitor Angle Control 10 Touch screen operations 10 HOME screen descriptions 10 Popup menu 11 Source selection screen description 11 ...
User Manual - Page 3

...® devices........58 Register the Bluetooth device 59 Bluetooth Setup 59 Playing the Bluetooth Audio Device 61 Using the Hands-Free Unit 63 Hands-Free Setup 68 Other External Components 69 View Camera 69 Use Dashboard Camera 70 External audio/video players (AV-IN 71 OEM Features Operation 71 Setup 72 Monitor Screen Setup...
User Manual - Page 4

... If the faceplate of this unit • When you purchase optional accessories, check with your model and in your area. • You can select a language to display menus, audio file tags, etc. This... User Interface Setup (P.73). • The Radio Data System or Radio Broadcast Data System feature won't work with your KENWOOD dealer to make sure that are dirty cannot be used . 4 on the disc, or...
User Manual - Page 5

... take up to provide a clear explanation of operations. After the system acquires satellites for the first time. See User Interface Setup (P.73). English 5 For this unit, you must wait while the system acquires satellite signals for the first time, it will acquire satellites quickly each time thereafter. Make sure your recorder...
User Manual - Page 7

... setup Perform this setup when you use this unit first time. 1 Set each item as follows. hhThe unit is displayed. • A slot to insert a disc media. (DDX9905S/ DDX9705S/ DDX9018BTS only) • Switches attenuation of operation, see Calendar/clock settings (P.9). For details of the volume on/off the unit: 1 Press the [HOME] button for the control...
User Manual - Page 9

...as follows. hhUser Interface screen appears. 4 Touch [Time Zone] in step 5 and touch [Enter]. Calendar/clock settings 1 Press the [MENU] button. If they not set the date and time. hhPopup menu appears. 2...code, the procedure returns to step 5 (for Clock, adjust the date and time manually. (P.73) NOTE • Please set , some functions may not work. To clear the security code: 1 Touch [...
User Manual - Page 12

...unit in standby. (P.12) • For sources and information displayed when an ADS adapter is connected, see OEM Features Operation (P.71). *2 DDX9018BTS only *3 DDX9905S/ DDX9705S/ DMX905S only *4 DDX9905S/ DDX9705S...as Apple CarPlay or Android Auto, it works as a phone provided in Apple CarPlay ...26) 12 • Displays the Audio screen. (P.78) • Puts the unit in standby 1 Press the [HOME...
User Manual - Page 15

...Widget *1 • Rader Widget *1 • Climate Widget *1 • Multi Widget *2 (Spectrum analyzer, Clock, Current source information) • Photo Frame Widget *2 *1 This can be played depending on their condition.... PNG (.png) 1,000 × 1,000 BMP (.bmp) 1,000 × 1,000 • This unit can only play back files which are less than 50 MB. • The maximum number of the image...
User Manual - Page 17

.... 3 Press the [G] button. Control screen 1 2 3 4 5 DVD VCD 2 Video screen 8 6 6 7 1 Information display area Displays the following information. • Title...the screen, touch 7 area. Disc Disc (DDX9905S/ DDX9705S/ DDX9018BTS) Playing a disc ÑÑInsert a disc 1 Press the [G] button. 2 Touch [DISC EJECT]. The unit loads the disc and playback starts. ÑÑEject ...
User Manual - Page 18

... VCD • [1chLL/2chLL]: Identifies the left or right to display the DVD-VIDEO disc menu control screen. Orange: Disc player failure. See DVD Disc Menu Operation (P.21). Each ...when no operation is inside the unit. DVD: Title repeat ( ), Chapter repeat ( ), Repeat off ( ) VCD (PBC On): Does not repeat VCD (PBC Off ): Track repeat ( ), Repeat off . • [Audio] (VCD only): Touch to ...
User Manual - Page 20

hhPlayback starts. 20 White: A Disc is inside the unit. hhWhen you touch a folder its contents are displayed. 3 Touch the ...• For operations in the content list. Orange: Disc player failure. • [VIDEO]: Identifies the video file. • [MUSIC]: Identifies the music file. Video screen File search Operation (Disc media only) You can search for theprevious/next folder. ...
User Manual - Page 26

... You can display and control the App on the unit while your smartphone is connected to cancel the connection. • You can use the following Apps...YouTube • Weather • Next Radio (Except DDX9018BTS) Waze Waze is connected to a unit, a confirmation message to use Waze on the unit, you to communicate each other drivers in the Apple App Store to find and install the most...
User Manual - Page 27

..."WebLink" source screen. Returns to the previous screen. 1 Operate on your smartphone and the unit, touch [Allow] to proceed. ÑÑSwitching to the App screen while listening to ...data is selected and playback starts. ÑÑOperation buttons and available Apps on this unit by controlling the application installed in the Apple App Store to communicate between your iPhone or...
User Manual - Page 58

...) PBAP (Phonebook Access Profile) Audio player: A2DP (Advanced Audio Distribution Profile) AVRCP (V1.6) (Audio/Video Remote Control Profile) Sound codec SBC, AAC NOTE • The units supporting the Bluetooth function have been... the device. • This unit may not work for some Bluetooth devices. • Connecting conditions may be connected to this unit is a short-range wireless radio...
User Manual - Page 71

... the widget on the Home screen. (P.10) You can display vehicle information on this unit can access the satellite radio source provided for the vehicle. • Displays information about the... source provided for the vehicle. • Displays the control screen of the vehicle. External audio/video players (AV-IN) 1 Connect an external component to display the dashboard camera control buttons...
User Manual - Page 73

... User Interface screen. 2 Select [Manual]. 3 Touch [Time Zone] on the User Interface screen. 4 Select the time zone. 5 Touch [Clock Adjust] on or off. "0" (Off ) - See Learning function of steering remote (P.73). ■■ [Beep] (DDX9705S/ DDX9018BTS/ DMX905S) Turn the key touch tone on the User Interface screen. 6 Adjust the date, then adjust the...
User Manual - Page 74

...Steering Remote Controller Setting screen. Follow the message and complete the operation. hhSpecial screen appears. 4 Set each parameter as necessary. 5 Touch [Learning completed]. Default is not initialized. ÑÑSoftware Information You can have the unit.... • Audio SETUP Memory is "ON". ■■[Software Information] Confirm the software version of this unit. (P.74) ...
User Manual - Page 93

.... 200mA, 12V) Car fuse box Black (Ground wire) ¤ (To car chassis) Battery Green/White CAM- Light Blue/Yellow (Steering remote control wire) REMOTE CONT STEERING WHEEL REMOTE INPUT To steering remote To use the steering wheel remote control feature, you are made, do not let the cable come out from the tab. CONT When using...
User Manual - Page 94

... vehicle's steering remote harness. Red) 4 SiriusXM Connect Vehicle Tuner connector (DDX9905S/ DDX9705S/ DMX905S only) For more information on how to avoid damaging the unit. Connection/...Installation ÑÑConnecting the system and external components 13 12 11 10 9 8 76 5 1 2 3 4 1 AV Audio...

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