Jabra STONE2 Support Question

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Question posted by Sab081289 on May 30th, 2013

Can't Connect Jabra Supreme To My Phone, It Says Wrong Password, But I Can't Typ

Can't connect jabra supreme headset to my galaxy s 3,it just says wrong password when I try, but I can't type in a password anywhere? It worked before with out problems.

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Answer #1: Posted by JabraSupport on May 30th, 2013 8:18 AM

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JabraSupport

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I'd strongly suggest resetting the phone in this instance. It sounds like there's some sort of Bluetooth communications error happening that's causing the message you're seeing. To do this, simply turn the phone OFF and remove its battery for at least 15 seconds. Once you replace the battery and turn the phone back ON, it should work fine.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra STONE2 Manual Pages

User manual - Page 2

... YOU 2 ABOUT YOUR JABRA STONE2 2 WHAT YOUR HEADSET CAN DO 3 GETTING STARTED 4 CHARGE YOUR HEADSET 5 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 6 WEARING STYLE 7 HOW TO 7 WHAT THE LIGHTS MEAN 10 USING YOUR JABRA STONE2 WITH TWO MOBILE DEVICES 11 TROUBLESHOOTING & FAQ 12 Need more help 14 Taking care of your headset 14 Glossary 14 Jabra Stone2 1

User manual - Page 3

... manual will get you started and ready to answer/end call 2 StatusDisplay™ Shows battery and connection status 3 Light indicators on portable charging unit Shows battery charging status (single red LED) and battery time left (One ( We hope you for purchasing the Jabra STONE2 Bluetooth® headset. english THANK YOU Thank you enjoy it!

User manual - Page 4

... portable charger that sits discreetly on a call answering, voice guidance incl. Your Jabra STONE2 lets you to 2 hours talk time in headset - 8 additional in your headset through your iPhone (Apple iPhone only) Specifications: Usage 1. When connected, tap the answer/end button to phone's user manual Features voice activated call . MultiUseTM - Battery status icon on the...

User manual - Page 5

... / B Type - Up to 128-bit encryption The device: - Size of your headset and your own voice (Voice Control) - Charging is always fully charged ready for your Mobile phone) 3 Pair your headset to your mobile phone You can also listen to the Voice Guidance to assist your pairing to pair up, low battery etc.(Voice Guidance). Jabra Stone2...

User manual - Page 6

... user chargers from a power socket. TURNING YOUR HEADSET ON AND OFF Taking the headset out of the charging unit. Inserting it . You can take it out of the battery will turn off . Place the headset in the box - Jabra Stone2 5 Use the AC power supply to click the headset into the portable charging unit will be...

User manual - Page 7

...PAIRING IT WITH YOUR PHONE Headsets are connected to phones using PIN or passkey but only if the other Bluetooth® device supports Bluetooth® version 2.1 also. CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra STONE2 Jabra STONE2 Passkey: **** SELECT OK HANDSFREE Jabra STONE2 added. The headset will confirm when pairing...

User manual - Page 8

HOW TO The Jabra STONE2 is connected to your phone, all calls made from your phone will either be transferred to your headset. (Subject to operate. When your phone settings, the person who called you press it: Instruction Tap Double tap Press Long press Extra long press Duration of press Press briefly Press briefly ...

User manual - Page 9

... the Jabra Voice Feature Type Voice Control Voice Guidance Definition Your voice in action, where you guide the headset The headset plays voice announcements to you start a Media Player first)* - english Adjust volume** - When listening to check battery status and connectivity status Play music (Some phones may require that you Voice Control Your voice to STONE2 What...

User manual - Page 10

... free device and chose pair or OK. english Voice Guidance STONE2 announcements to a named phone "Connected" Announced when the STONE2 is connected, but no phone name is available "Disconnected" Announced If a connected phone is turned off " Announced when STONE2 is shut down Jabra Stone2 9 ** Phone dependent Go to the Bluetooth menu on or enable Bluetooth. If asked for devices...

User manual - Page 11

...StatusDisplayTM consists of the product. Headset - a battery indicator and a Bluetooth® connection indicator. light indicators Battery indicator Solid green light Solid red light Bluetooth® indicator Flashing blue light Solid blue light Battery OK Less than 50% left (approx.) In pairing mode Paired with phone Jabra Stone2 10 ** Phone dependent WHAT THE LIGHTS MEAN There...

User manual - Page 12

... Battery Status display on for longer time (3 min). The headset is inserted into the charging unit. The display will light up every time the headset is still active. light indicator Solid red light Is charging ...More than 2½ hours talk time left ( english Jabra STONE2 StatusDisplayTM will turn off after 4 seconds of the product (AC charger or USB cable) Portable charging ...

User manual - Page 13

... devices. Please consult your phone to work with other Bluetooth® devices that is playing - The Jabra STONE2 is designed to support a hands-free profile. It can also work with Bluetooth® mobile phones. Increase the volume in my headset - Make sure your phone is connected to both devices. You may have deleted your headset pairing connection in the way (walls...

User manual - Page 14

... can only be able to listen to your phone will find it is possible that the headset is using the stereo audio connection in the headset - Wait a couple of seconds, press the answer/end button until the Bluetooth® connection indicator shows yellow light - Jabra Stone2 13 Set your phone to re-establish the Bluetooth® audio link...

User manual - Page 15

... www.bluetooth.com. 2. Bluetooth® profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet (10 meters). Jabra Stone2 14 High temperatures may affect operation. Get more help? 1. Always store the Jabra Stone2 with each other. In order to rain or other devices.

User manual - Page 16

... your mobile phone, the headset goes into standby mode. This headset contains Li-Ion battery - This makes your phone and the Jabra Stone2 recognize each other and automatically work together. 5. Standby mode is when the Jabra Stone2 is a code that you 'end' a call . Disposal according to pair it with your mobile phone to local regulations www.jabra.com/weee Jabra Stone2 15 english...

User manual - Page 67

...All other trademarks included herein are owned by the Bluetooth SIG, Inc. Made in China Type: BTE2 www.jabra.com The Bluetooth® word mark and logos are the property of such marks by GN... without notice). © 2010 GN Netcom A/S. and any use of their respective owners. Jabra® is under license. (Design and specifications subject to change without notice). and any ...

Datasheet - Page 1

... AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE) JABRA STONE2 Bluetooth® Headset Works with your voice • Stream multimedia from your hand. Talk to choose the Jabra STONE2 • Take calls with any Bluetooth® enabled phone DATASHEET YOUR VOICE IN ACTION The Jabra STONE2 lets you just use your battery is connected and lets you know via voice guidance. It...

Datasheet - Page 2

... and the headset will find Jabra STONE2 4. Jabra STONE2 talks you have ended a call hands-free, simply say "Answer" to accept it in portable charger. press and hold until the blue light flashes. E B A C D F G A Answer/end button Tap to answer a call . Follow process from the snug fit. To end your call B StatusDisplayTM Shows battery and connection status C Light...

Declaration of conformity - Page 1

...Position: TA Engineer EN Hereby, GN Netcom declares that the products identified as Jabra STONE2 Bluetooth® Wireless Headset Type Identifier : BTE2 to which this product is in compliance with the following standard(s):...A/S Lautrupbjerg 7 DK-2750 Ballerup Denmark Tel. +45 45 75 88 88 www.jabra.com GN Netcom A/S declare under our sole responsibility that this declaration relates is in...

Technical Specification - Page 1

... mobile phones and headsets, and enables communication between devices that are device dependent 1 Jabra STONE2 headset, 1 Jabra STONE2 portable ... Headset profile, PBAP EDR, SCO, eSCO, Sniff mode 10 meters (33 feet) Up to 8, connected ... C (-4 F to 113 F) No No 100-240 V, 50-60 Hz 5 PIN micro-USB / B Type / W 8.7 mm x L 5.0 mm x H 2.4 mm Polycarbonate/Acryl Butadien Styren (PC/ABS), Polycarbonate...