Get support for Jabra PRO 930

Jabra PRO 930 Support Question

Jabra PRO 930 Support Question

Find answers below for this question about Jabra PRO 930.
Need a Jabra PRO 930 manual? We have 4 online manuals for this item!
Question posted by dereklamb on March 7th, 2013

Jabra 930 Not Recognized In Avaya For Pairing

My 930 worked fine yesterday.  Unplugged and took home and brought back to work and now it is not being recognized in the agent settings of Avaya to select and make it the speaker and sound.   help!

Current Answers

Answer #1: Posted by JabraSupport on March 8th, 2013 8:16 AM
JabraSupport

Member since:
October 13th, 2011

Points: 1,597,040
100
points
You'll need to contact Jabra's Professional Products Support Group at 866-697-8757 or you can email them at [email protected].  There are just too many variables to attempt to solve issues with this type of equipment using HelpOwl.

Related Jabra PRO 930 Manual Pages

Datasheet - Page 1

... GN Netcom A/S www.jabra.com V03_1112 The robust Jabra PRO 930 offers all leading Unified Communication platforms. Simply connect the headset to find documents and multi-task with Battery, Mute and Audio link indicators 9. Greater productivity and comfort Jabra PRO 930 frees users from enhanced ergonomics. 4 1 5 2 6 7 True Jabra quality sound Jabra PRO 930 offers crystal clear wideband...
Datasheet - Page 2

... e.g. Jabra PRO930 Datasheet FEATUREs & BENEFITs Feature USB connectivity DECT wireless technology* Up to 120m/350ft** office range Talk time up to 6h in wideband sound mode and up to 6,800 Hz Auto sleep-mode function Noise-canceling microphone Digital Signal Processing technology Built-in ringer on base Conference mode Headset weight: 27g Selectable range settings...
Quick Start Guide - Page 4

US JABRA PRO 930 HEADSET Speaker volume up Mute Speaker volume down Multi-function buttton Microphone boom arm LED indicator Speaker JABRA PRO 930 BASE 1 Foldable base stand Battery indicator Mute indicator Icon Event Battery charging (slow flash) Full battery Low battery Very low battery (fast flash) Unknown battery status Microphone muted Active audio link between headset and base ...
User Manual - Page 2

... 11 3.4 DOCK THE HEADSET...11 4. JABRA PC SUITE 12 4.1 INSTALL JABRA PC SUITE...12 4.2 SET JABRA PRO 930 AS SPEAKER AND MICROPHONE 12 4.3 FIRMWARE UPDATES...12 5. ENGLISH CONTENTS 1. JABRA PRO 930 FEATURES 13 5.1 HEADSET MULTI-FUNCTION BUTTON 13 5.2 HEADSET SPEAKER VOLUME BUTTONS 13 5.3 HEADSET MUTE BUTTON...13 5.4 HEADSET LED INDICATOR...14 5.5 HEADSET AUDIO INDICATORS 14 5.6 BASE...
User Manual - Page 3

... CALL MANAGEMENT 16 6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS 16 6.2 CALL WAITING...16 6.3 CONFERENCE CALL WITH MULTIPLE HEADSETS 16 7. ENGLISH 6. ADVANCED JABRA PRO 930 FEATURES 17 7.1 SAFETONE™ AUDIO PROTECTION 17 7.2 WIRELESS RANGE...17 7.3 POWER MANAGEMENT...17 7.4 PC AUDIO DETECTION...17 7.5 LISTENING TO MUSIC...17 7.6 HOW TO CHANGE ADVANCED SETTINGS 18 7.7 HOW TO...
User Manual - Page 4

.... • Battery indicator. • Voice-prompted configuration. WELCOME Congratulations on purchasing your new Jabra PRO 930. JABRA PRO 930 4 Jabra PRO 930 headset features • Wideband audio for exceptional sound quality. • Volume and mute controls. • Intuitive headset multi-function button for energy conservation. • Headband and earhook wearing-styles (earhook not...
User Manual - Page 5

ENGLISH 2. PRODUCT OVERVIEW 2.1 PACKAGE CONTENTS Headset Base Headband attachment Earhook attachment (not supplied in all regions) Installation CD  (Jabra PC Suite and User Manual) Quick Start Guide Warning & Declaration booklet Power adapter USB cable JABRA PRO 930 5
User Manual - Page 6

ENGLISH 2.2 HEADSET OVERVIEW Speaker volume up button Mute button Speaker volume down button LED indicator Multi-function button Microphone boom arm JABRA PRO 930 Speaker Mount for wearing-style attachments Recharge contact Noise-cancelling microphone 6
User Manual - Page 7

...-styles: headband, earhook or neckband. Regardless of wearing-style, position the microphone as close to the mouth as possible for maximum noisecancelling effect. ENGLISH 2.3 HEADSET ATTACHMENTS The Jabra PRO 930 headset can be worn in all regions) are interchangeable and can be worn on either the left or right ear. The headband and earhook attachments...
User Manual - Page 8

ENGLISH 2.4 BASE OVERVIEW Headset cradle 1 Foldable base stand Battery indicator Headset recharge contact Audio link indicator Mute indicator USB port Power adapter port JABRA PRO 930 8
User Manual - Page 11

JABRA PRO 930 11 Plug the power adapter into the port marked on the base. 2. When the primary headset is docked correctly the headset LED will be white for 5 seconds, and the headset battery will begin charging, if needed. ENGLISH 3.3 CONNECT POWER SUPPLY TO BASE 1. Connect the power adapter to the mains power socket. 3.4 DOCK THE HEADSET Dock...
User Manual - Page 13

... buttons 5.3 HEADSET MUTE BUTTON The mute button mutes or un-mutes the headset microphone. Multi-function button Function Tap Answer incoming call  End current call  Reject incoming call Put current call Power on  Power off 5.2 HEADSET SPEAKER VOLUME BUTTONS The speaker volume buttons adjusts the headset speaker volume. Mute button JABRA PRO 930 13
User Manual - Page 14

... headset plays a variety of voice announcements and audio tones to listen) Power on Power off Call ended Button tap Battery low Button double-tap Conference start Button press Maximum speaker volume reached Minimum speaker volume reached Conference end Out of range Incoming call status. ENGLISH 5.4 HEADSET LED INDICATOR The LED indicator indicates call accepted JABRA PRO 930...
User Manual - Page 15

... audio link between headset and base Searching for headset 5.7 BASE AUDIO INDICATORS The base speaker is located on , and when there is powered on the rear of the base, and plays audio tones to medium by default, and can be changed using Jabra Control Center. JABRA PRO 930 15 The incoming call ringtone volume is set to indicate...
User Manual - Page 16

... multi-function button. 2. ENGLISH 6. Answer call to accept the secondary headset. Call waiting can end the conference by docking the headset with four headsets in the primary headset. 2. Double-tap. When the headsets are successfully paired, a double-tone will sound in total for the other headset(s). JABRA PRO 930 16 Dial number using softphone application. End call Dock the...
User Manual - Page 17

... sleep mode can be enabled using Jabra Control Center, or via the Jabra PRO 930 base (see Section 7.6). Enable/Disable PC audio detection 1. Select the relevant setting under ´PC audio control´, and then click Apply. 7.5 LISTENING TO MUSIC Music played on the PC. Headset sound quality may deteriorate the further the headset is completely out of sleep...
User Manual - Page 19

... • Simultaneously press and hold the headset mute button until the headset LED flashes and then release. To copy the settings to the new base. 4. FACTORY DEFAULT 7.8 COPY SETTINGS TO MULTIPLE JABRA PRO 930 BASES Jabra PRO 930 settings can be manually copied onto other Jabra PRO 930 bases. 1. When finished copying settings, redock the headset with the original base (primary base), or...
User Manual - Page 20

.... Speaker volume controls Q Why am I pair my headset directly with a Jabra PRO 930 base. Launch Jabra Control Center, and select the ´Softphone´ tab. 2. The base battery icon will occur automatically, unless the base is up correctly, the phone may not be paired with a third-party DECT phone, or base? JABRA PRO 930 20 Q Is it possible to set up to initiate pairing...
User Manual - Page 21

.... A The risk of up to 60 m (base to the factory default settings. Range will vary depending on the environment the headset is on the headset for a Jabra PRO 930 headset? If password protection is used. To power the headset back on the Jabra PRO 930? How do I make a conference call using multiple headsets? Q What is the range on , dock the headset with the Jabra PRO 930?
User Manual - Page 22

..., pairing status and other events. Battery standby time: At least 36 hours. iq) European DECT and U.S. EU DECT: 1.88 - 1.90 GHz. TECHNICAL SPECIFICATIONS 9.1 JABRA PRO 930 HEADSET Operating environment: 0˚C to 95% RH non-condensing. JABRA PRO 930 22 tone control; Visual indicator: LED indicates call , docking operations also answer and end calls. Speaker(s): Wideband speaker. up...

Similar Questions

Jabra Headset Has No Dial Tone
Hi there. We have tried to connect the headset to our phone. There is no dial tone on any of the cha...
(Posted by chriswaugh4 2 years ago)
How Do I Get My Jabra Pro 930 Out Of Sleep Mode?
How do I get my Jabra Pro 930 out of sleep mode?
(Posted by dpowell45873 5 years ago)
Does My 930 Need A New Battery?
I have owned my 930 for quite some time now... use it every day for work. This morning, my battery i...
(Posted by lmbelle 8 years ago)
Ask a New Question
Use the box below to post a new question about this Jabra product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Jabra Manuals

Find free Jabra PRO 930 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Jabra Reviews

View thousands of Jabra user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Jabra customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Jabra customer service rankings, employee comments and much more from our sister site.