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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by amadeobermudez on January 25th, 2013

I Have A Jabra Journey But I Cant Turn Down The Volume.

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Current Answers

Answer #1: Posted by JabraSupport on January 27th, 2013 6:41 PM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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I would suggest resetting the Jabra Journey.  Start by removing the Journey from the list of paired devices in your phone's Bluetooth menu.  

Reset your phone, if possible, by turning it off and removing its battery for at least 15 seconds.

Reset the Jabra Journey by turning it ON, then press and hold the answer/end button until it goes into pairing mode.  Then, press and hold the volume down and answer/end buttons until it beeps and you see a purple flash of light on the Journey.  If you turn it OFF and then ON again, it will start up in pairing mode, indicating that it's been reset.

Replace the battery in your phone and turn it ON.  You'll need to repeat the pairing procedure to link your phone with the Journey again, but it should work fine after that.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES...
User manual - Page 3

... to turn the product on /off and battery status E Visor clip Set your microphone during an active call C Voice button Tap to initiate voice command function Tap to adjust volume up H Charging port Charge with the Micro USB charger I HD Voice Microphone For clear voice and enhanced noise cancellation Jabra JOURNEY 2 ABOUT YOUR JABRA JOURNEY A Volume down...
User manual - Page 4

... pairing - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Answer/end calls - Announce the name of a motion sensor - Auto Off * Phone dependent Jabra JOURNEY 3 ** Available ONLY in English Voice dialing* - "Answer/Ignore" command** - Reject calls* - Third party calling* - Adjust volume - Auto On with the help...
User manual - Page 5

...mm - Supported Bluetooth profiles: HFP, HSP, A2DP, PBAP - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English english - Upgrade with charging option from car charger or via ... to 20 hours/Standby time up to 45 days - "Answer/Ignore" command** - Jabra Status Light (battery status, call status, pairing and connection status) - A2DP (Advanced ...
User manual - Page 6

... Standby/Sleeping mode The status light flashes blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap 2 quickly repeated taps Press Approx. 1-2 seconds...
User manual - Page 7

... outlet. Repeat the process to the car charger. When fully charged the status light turns off " and Jabra JOURNEY will hear "Voice off . Use only the charger provided in -car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will light up red while charging.
User manual - Page 8

... will find the in pairing mode the status light will flash rapidly blue and a voice will turn off . it automatically enters pairing mode. english TURNING YOUR JABRA JOURNEY ON AND OFF Slide the I ) position the Jabra JOURNEY will guide you turn your phone to your phone. The first time you through the pairing process. 3 Set your car...
User manual - Page 9

... can be used together. Turn the in -car speakerphone can be easily taken on the phone. For optimal sound quality place the Jabra JOURNEY right in the above pairing guide. english CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. The handsfree is...
User manual - Page 10

... and your mobile phone and announce the name of the caller instead. * Phone dependent Jabra JOURNEY 9 ** Available ONLY in the position "I". Motion Sensor and Auto ON Jabra JOURNEY has a built-in motion sensor that registers a movement in -car speakerphone turns off automatically and the On/Off slider is possible if your voice. "Answer/Ignore" Voice...
User manual - Page 11

...when the in-car speakerphone is ended it will automatically transfer them to your in use Jabra JOURNEY 10 *Phone dependent You can be paused when you play music or GPS directions from ... will automatically transfer to reject the incoming call . If your voice. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your phone does not allow this feature, press the...
User manual - Page 12

... voice button to mute an active call Double tap the answer/end button Jabra JOURNEY 11 Reject incoming call Double tap the answer/end button Three way call ... way call (Another incoming call) Release active-accept incoming call , tap the voice button again Adjust volume Tap volume + or volume- to the in -car speakerphone is on hold) Release active/activate held Tap the answer/end button...
User manual - Page 13

...the voice control function, its own voice control set up. Please, verify if you can use to control Jabra JOURNEY 12 the other phone's call is ringing) Release active/accept incoming call Tap the answer/end button Reject ... I press the voice button and but cannot check battery status of Jabra JOURNEY Some in-car speakerphones have a voice control system driven by checking its user manual.
User manual - Page 14

... finger on the answer/end button. Make sure your new Jabra JOURNEY on the answer/end button; 2) The press Volume down button while holding your mobile phone. I am having ...speakerphone memory. Jabra JOURNEY 13 Will the Jabra JOURNEY work with other Bluetooth devices that the in-car speakerphone is connected to work with Bluetooth mobile phones. Some phones when turned into pairing ...
User manual - Page 15

... Luxembourg Nederland 00800 722 52272 70 25 22 72 0800 1826756 00800 722 52272 900 984572 0800 900325 800 786532 00800 722 52272 0800 0223039 Jabra JOURNEY 14 Please consult your phone to support a hands-free profile. Even if the hands free profile is implemented reject call, call on hold and voice...
User manual - Page 16

... also degrade performance. - Pairing creates a unique and encrypted link between two Bluetooth devices and lets them communicate with each other liquids. Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain mandatory features within the phone's software. 3. Get more information at extreme temperatures (above 45°C/113...
User manual - Page 17

... 0000. 5. When you enter on your mobile phone, the in-car speakerphone goes into standby mode. www.jabra.com/weee Jabra JOURNEY 16 This makes your Jabra JOURNEY. The passkey for all Jabra products is passively waiting for a call on your mobile phone to local standards and regulations. Dispose of the product according to pair it...
User manual - Page 18

...by the Bluetooth SIG, Inc. All rights reserved. Made in China Type: HFS003 www.jabra.com Rev A Jabra® is a registered trademark of their respective owners. The Bluetooth® word mark... to change without notice). © 2011 GN Netcom A/S. and any use of GN Netcom A/S. Jabra® is a registered trademark of such marks by GN Netcom A/S is under license. (Design ...
Datasheet - Page 1

... are on connection and battery status. The next time you turn the system on the in motion sensor * Phone dependant WWW.JABRA.COM/JOURNEY LEARN MORE! This feature gives you simple pairing instructions the first time you are crystal clear with the Jabra JOURNEY. The Jabra JOURNEY in your car, letting you will ensure your voice. THE...
Datasheet - Page 2

... Activates your PC 13. HD Voice mic. L119.2mm X W58.7mm X D15.8mm 12. It turns on your Jabra JOURNEY the first time it from your phone's voice control mode when you hear a special sound indication for volume down buttons to answer/end call Redial last number* • Double tap the answer/end button...
Technical Specification - Page 1

...Volume control, Three way calling, Music streaming (A2DP), Last number redial. More information is compatible with other Bluetooth devices with built-in motion sensor TECHNICAL SPECIFICATIONS WWW.JABRA.COM/JOURNEY...C to 8, one another. Auto On G-sensor, Auto off ) Microphones Speaker Digital Signal Processing Battery Operating temperature Storage temperature CLA power adapter Charging plug...

Similar Questions

Jabra Journey Voice Feature Turned Off.
JABRA JOURNEY HFS003 VOICE TURNED ITSELF OFF, HOW DO I TURN IT BACK ON? 
(Posted by micheal37177 11 years ago)
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