Jabra JOURNEY Support Question

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Question posted by Charlvinh on January 7th, 2014

Jabra Journey Hfs003 Volume Control Does Not Work

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Answer #1: Posted by JabraSupport on January 13th, 2014 8:10 AM

JabraSupport

Member since:
October 13th, 2011

Points: 1,597,040

80
points

You can try resetting the Jabra Journey: Turn the unit ON, then press and hold the answer/end button until it goes into pairing mode. Next, press and hold the volume down and answer/end buttons again until you hear the third (higher) tone. Turn the unit OFF and when you turn it ON again, it should start up in pairing mode (indicating that the unit was reset). This should resolve your issue.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE...

User manual - Page 3

... and battery status E Visor clip Set your in-car speakerphone on G Volume up H Charging port Charge with the Micro USB charger I HD Voice Microphone For clear voice and enhanced noise cancellation Jabra JOURNEY 2 english THANK YOU Thank you for purchasing the Jabra JOURNEY Bluetooth® in -car speakerphone. This instruction manual will help you to...

User manual - Page 4

... - Mute/un-mute with an active call with the help of the caller* - Reject calls* - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - "Answer/Ignore" command** - Adjust volume - Auto On with the voice button - Announce the name of a motion sensor - Deliver great sound and noise cancellation with...

User manual - Page 5

...phone* - Voice Announcements** - Jabra Status Light (battery status, call status, pairing and connection status) - Weight 92 grams - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English... - Digital sound enhancement via USB cable - Voice Control through the voice button* - Transmit mobile music, podcasts and directions from car charger or via ...

User manual - Page 6

... light flashes blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap 2 quickly repeated taps Press Approx. 1-2 seconds Press and hold Approx...

User manual - Page 7

...is fully charged before using your in-car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will ... the in the box - Use only the charger provided in -car speakerphone. 2.5 Hrs jabra Jabra JOURNEY 6 The status light will hear Voice Guidance telling you what to you or listen for ...

User manual - Page 8

... Jabra JOURNEY for the first time, the in-car speakerphone will confirm with the JABRA JOURNEY. english TURNING YOUR JABRA JOURNEY ON AND OFF Slide the I ) position the Jabra JOURNEY will find the Jabra JOURNEY...Bluetooth® device.* 4 Your phone will find the in-car speakerphone under the name "JABRA JOURNEY". i.e. If the switch is connected to search for your car (open the car door). ...

User manual - Page 9

... when the in the above pairing guide. For optimal sound quality place the Jabra JOURNEY right in front of you can be easily taken on and Bluetooth® ...MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. The handsfree is paired, but does not immediately connect, tap the...

User manual - Page 10

... again by typing the answer/end button. The button can also take calls with help of a motion sensor. english ADDITIONAL FEATURES Voice control button* If you phone supports voice control, the voice control button on Jabra JOURNEY allows you to power on. You can also turn on automatically with your microphone during an active call...

User manual - Page 11

...in -car speakerphone. To learn more about Advanced Multiuse™ please go to your in use Jabra JOURNEY 10 *Phone dependent When you have an incoming call . HOW TO HANDLE CALLS FROM A SINGLE... connected to reject the incoming call will start playing again. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your voice. If your in -car speakerphone...

User manual - Page 12

... Press the answer/end button Release held call , tap the voice button again Adjust volume Tap volume + or volume- Reject incoming call Double tap the answer/end button Three way call (The other ... button. A sound will indicate when the volume level is un-muted Un-mute To un-mute an active call Double tap the answer/end button Jabra JOURNEY 11 A short sound will indicate that the...

User manual - Page 13

.../end button Hold active/accept incoming Press the answer/end button Active calls on hold Function How to control Jabra JOURNEY 12 I press the voice button and nothing happens Not all mobile phones support voice control function. the other phone's call is ringing) Release active/accept incoming call Tap the answer/end button Reject...

User manual - Page 14

... on the mobile phone screen. The next time you can also work with other Bluetooth devices that are usually written on the answer/end button. Jabra JOURNEY 13 I cannot hear anything in my in the way (walls, etc.). The Jabra JOURNEY is sensitive to control your Jabra JOURNEY in -car speakerphone and the connected device. I hear crackling noises...

User manual - Page 15

... 00800 722 52272 70 25 22 72 0800 1826756 00800 722 52272 900 984572 0800 900325 800 786532 00800 722 52272 0800 0223039 Jabra JOURNEY 14 voice dial using Jabra JOURNEY with 2 mobile phones. Please note that some features can only be operated from the primary device e.g. E-mail: Deutsch English Español Fran...

User manual - Page 16

... link between two Bluetooth devices and lets them communicate with the power off and safely protected. - Bluetooth devices will not work if the devices have not been paired. Always store the Jabra JOURNEY with each other liquids. High temperatures may affect operation. Bluetooth phones support the headset profile, the hands-free profile or...

User manual - Page 17

... standards and regulations. www.jabra.com/weee Jabra JOURNEY 16 english 4. Standby mode is when the Jabra JOURNEY is passively waiting for all Jabra products is a code that you 'end' a call . This makes your Jabra JOURNEY. Dispose of the product according to pair it with your phone and the Jabra JOURNEY recognize each other and automatically work together. When you enter...

User manual - Page 18

...® word mark and logos are owned by the Bluetooth SIG, Inc. All rights reserved. Jabra® is a registered trademark of their respective owners. The Bluetooth® word mark and logos... are owned by the Bluetooth SIG, Inc. Made in China Type: HFS003 www.jabra.com Rev A All other trademarks included herein are the property of GN Netcom A/S. All rights...

Datasheet - Page 1

... Guidance you answer calls just by using your phone to enjoy hands-free conversations in motion sensor * Phone dependant WWW.JABRA.COM/JOURNEY LEARN MORE! RReeaassoonnss ttoo cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 - The Voice Control feature makes it even easier to the speakerphone. It will ensure your conversations are on the road, make it more...

Datasheet - Page 2

... cigarette lighter charging or charging through the pairing process. Advanced Multiuse Jabra JOURNEY can also use your mobile phone and defines the person the phone number belongs to turn on and off automatically, if the on/off , Auto On motion sensor, volume control, three way calling, last number redial, mute on voice button, auto...

Technical Specification - Page 1

...A2DP, PBAP profile Jabra JOURNEY is compatible with...Voice dialing*, "Answer/Ignore" voice control**, Volume control, Three way calling, Music streaming ...JOURNEY What is Bluetooth® wireless technology? Bluetooth compliance Supported Bluetooth profiles Compatibility Security Operating range Paired devices Talk time Standby time Charging time Weight Dimensions, folded (off) Microphones Speaker...