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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by amadeobermudez on January 25th, 2013

I Have A Jabra Journey But I Cant Turn The Volume Down.

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Answer #1: Posted by JabraSupport on January 27th, 2013 6:41 PM
This answer was accepted by the poster of the original question.
JabraSupport

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I would suggest resetting the Jabra Journey.  Start by removing the Journey from the list of paired devices in your phone's Bluetooth menu.  

Reset your phone, if possible, by turning it off and removing its battery for at least 15 seconds.

Reset the Jabra Journey by turning it ON, then press and hold the answer/end button until it goes into pairing mode.  Then, press and hold the volume down and answer/end buttons until it beeps and you see a purple flash of light on the Journey.  If you turn it OFF and then ON again, it will start up in pairing mode, indicating that it's been reset.

Replace the battery in your phone and turn it ON.  You'll need to repeat the pairing procedure to link your phone with the Journey again, but it should work fine after that.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES...
User manual - Page 3

... pairing, connection, on/off and battery status E Visor clip Set your in-car speakerphone on your sun visor F On/off switch Slide to I position to turn the product on G Volume up H Charging port Charge with the Micro USB charger I HD Voice Microphone For clear voice and enhanced noise cancellation Jabra JOURNEY 2
User manual - Page 4

... - Transfer calls - Auto pairing - "Answer/Ignore" command** - Deliver great sound and noise cancellation with the voice button - Last number redial* - Adjust volume - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Mute/un-mute with an active call with HD Voice Mic - Announce the name of a motion sensor...
User manual - Page 5

...noise cancellation - HD Voice Mic. Echo cancellation through DSP - Motion sensor for transmitting music, podcasts and directions from a GPS application - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English Transmit mobile music, podcasts and directions from a GPS app on your phone* - Voice Announcements** - Operating range up to 45 days...
User manual - Page 6

... Standby/Sleeping mode The status light flashes blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY 5 english HOW TO PRESS THE BUTTONS Instruction Duration of Press Tap Press briefly Double tap 2 quickly repeated taps Press Approx. 1-2 seconds...
User manual - Page 7

... "Voice off . Repeat the process to the car charger. We therefore recommend that your in -car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time you turn on you will be charged through your computer by both pressing the Voice button while you slide the power...
User manual - Page 8

... mobile phone. 2 Put the in-car speakerphone in pairing mode When you turn the in-car speakerphone on or off automatically after it automatically enters pairing mode. english TURNING YOUR JABRA JOURNEY ON AND OFF Slide the I ) position the Jabra JOURNEY will turn on your Jabra JOURNEY for the first time, the in-car speakerphone will guide you through...
User manual - Page 9

... port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. If the device is activated on and off the sun visor. PLACING JABRA JOURNEY IN YOUR VEHICLE The Jabra JOURNEY sits discreetly and conveniently on . The handsfree is "connected" to pairing mode. Turn the in the above pairing guide. CONNECTING WITH...
User manual - Page 10

... 10 minutes. If the name is placed in a car and sends a signal to the device to power on Jabra JOURNEY allows you phone supports voice control, the voice control button on . You can also turn on your mobile phone and announce the name of the caller. The button can also take calls with...
User manual - Page 11

...it will automatically be connected to perform Tap the answer/end button on and not in use Jabra JOURNEY 10 *Phone dependent english Play music and GPS directions* Make sure that the in -car...-car speakerphone. When you have an incoming call . If your voice. Advanced Multiuse™ Jabra JOURNEY can also answer/end calls by using your phone does not allow this feature, press the ...
User manual - Page 12

...Another incoming call) Release active-accept incoming call , tap the voice button again Adjust volume Tap volume + or volume- Reject incoming call Double tap the answer/end button Three way call (The other ... to mute an active call Double tap the answer/end button Jabra JOURNEY 11 A sound will indicate when the volume level is on mute every 10 seconds until the incar speakerphone...
User manual - Page 13

Please, verify if you can use to control Jabra JOURNEY 12 the other phone's call is ringing) Release active/accept incoming call Tap...Double tap the answer/end button TROUBLESHOOTING & FAQ I press the voice button and but cannot check battery status of Jabra JOURNEY Some in-car speakerphones have a voice control system driven by checking its user manual. Each mobile phone has its user...
User manual - Page 14

... having pairing problems You may have deleted the in-car speakerphone pairing connection in -car speakerphone. - Increase the volume in the in your new Jabra JOURNEY on the answer/end button. Some phones when turned into pairing mode as the first time you can also work with other Bluetooth equipment? It can use to...
User manual - Page 15

...@jabra.com support.uk@jabra.com support.es@jabra.com support.fr@jabra.com support.it@jabra.com support.nl@jabra.com support.pl@jabra.com support.no@jabra.com support.ru@jabra.com Information: info@jabra.com 3. english I cannot use Reject call, call hold , Redial or voice dialing These features are not supported by all devices. voice dial using Jabra JOURNEY...
User manual - Page 16

... devices will not work if the devices have not been paired. Jabra JOURNEY 15 Do not expose the Jabra JOURNEY to support a certain profile, a phone manufacturer must implement certain ... more information at extreme temperatures (above 45°C/113°F - Always store the Jabra JOURNEY with each other. This can shorten battery life and may also degrade performance. - or...
User manual - Page 17

... together. Dispose of the product according to pair it with your mobile phone to local standards and regulations. Standby mode is when the Jabra JOURNEY is passively waiting for all Jabra products is a code that you 'end' a call . english 4. This makes your mobile phone, the in-car speakerphone goes into standby mode. www...
User manual - Page 18

... other trademarks included herein are the property of GN Netcom A/S. Jabra® is a registered trademark of their respective owners. All ...is under license. (Design and specifications subject to change without notice). Jabra® is a registered trademark of their respective owners. Made in China Type: HFS003 www.jabra.com Rev A All rights reserved. and any use of such ...
Datasheet - Page 1

... road, make and take calls* • Auto On/Off with HD Voice and enhanced noise cancellation technology. The Jabra JOURNEY in motion sensor * Phone dependant WWW.JABRA.COM/JOURNEY LEARN MORE! With Voice Guidance you turn the system on connection and battery status. The Voice Control feature makes it more than just a drive with your...
Datasheet - Page 2

... for either the cigarette lighter charging or charging through the pairing process. TURNING Jabra JOURNEY ON AND OFF You can activate your phone's voice control mode when you are not in the "I A Volume down Tap "-" for volume down B Answer/end button Tap to Jabra JOURNEY. ton when you are not in an active call Redial last number...
Technical Specification - Page 1

... voice control**, Volume control, Three ...Speaker Digital Signal Processing Battery Operating temperature Storage temperature CLA power adapter Charging plug dimensions Pairing passkey or PIN Features What's in (L119.2mm X W58.7mm X D15.8mm) HD Voice Microphone - bluetooth.com or www.bluetooth.org Bluetooth® 3.0 Bluetooth® Headset and hands-free, A2DP, PBAP profile Jabra JOURNEY...

Similar Questions

Jabra Journey Voice Feature Turned Off.
JABRA JOURNEY HFS003 VOICE TURNED ITSELF OFF, HOW DO I TURN IT BACK ON? 
(Posted by micheal37177 11 years ago)
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