Jabra GN9330e Support Question
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Question posted by wbomash on July 16th, 2012
Is Jabra Journey Compatible With Samsung Galaxy S 3?
I have no problem pairing me jabra journey with my new sprint galaxy s 3, but I can'a hear any voice prompts when I try to call. I tried turning the volume all the way uP on the journey, but that didn't help. I downloaded the most recent firmware upgrade, but that didn't work either.
Current Answers
Answer #1: Posted by JabraSupport on July 17th, 2012 3:06 PM
The Jabra Journey is fully compatible with your Samsung Galaxy S3. The issue you describe has more to do with the phone than the speakerphone. The Journey accesses your phone's voice-activated menu system. I would suggest you check to make sure the Galaxy's voice-activated command menu is properly configured.
If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].
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