Jabra BT530 Support Question
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Question posted by Sanjeev9044 on May 23rd, 2013
Windows Unable To Find Drivers For Halo 2
I have the Halo 2 headset and am having problems installing it on my PC.
The device is pairing with the PC and I can see it in my bluetooth edvices window but it does not appear in the windows audio manager window.
However, when I try to use it my windows vista tries to load 4 additional drivers, which connot be found. I have looked in various forums and articles and this seems to be a common problem.
I cannot find the drivers anywhere. Your website only has the firmware update, which works when the headset is connected via the USB but that defeats the purpose.
Please help
Current Answers
Answer #1: Posted by TommyKervz on May 23rd, 2013 4:45 AM
Greetings - Please use one of the contact platforms available on the link below for more prompt and accurate assistance.
http://www.jabra.com/ServiceMenu/contact
Hope this helps
Answer #2: Posted by Anonymous-115675 on July 8th, 2013 4:38 PM
In my case, everything was hidden in laptop bluetooth driver. Win 7 installed automaticaly from Windows Update its generic driver. That driver supported some functions to work with phone, but does not support headsets and many other useful things. So solution was to find original driver from manufacturer of my laptop (in my case that was Acer Aspire 5720ZG, 5yo device, but still supported by Acer with download section). I have used drivers for Win Vista as was no bluetooth driver for Win 7 there. After installation of that driver, computer have to be restarted and after its ready to pair with Jabra HALO 2 :-)
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