Jabra 9470-66-904-105 Support Question
Jabra 9470-66-904-105 Support Question
Find answers below for this question about Jabra 9470-66-904-105 - PRO 9470 NCSA.Need a Jabra 9470-66-904-105 manual? We have 1 online manual for this item!
Question posted by lynwood8929 on March 13th, 2017
Jabra 9470 Echo For Others On The Line
When joining a call, other callers report hearing an echo that I don't hear. Efforts on my part to reduce the volume and mitigate the echo do not result in success. Troubleshooting has led back to my headset as the culprit. Any ideas on how to resolve?
Current Answers
Related Jabra 9470-66-904-105 Manual Pages
User Manual - Page 2
..., JABRA PRO 9465 DUO AND JABRA PRO 9470
2 Jabra PRO headset features • Wideband audio for exceptional sound quality. • Touch panel volume and mute controls. • Intuitive headset multi-function button for easy call control for desk phone, softphone (PC) and mobile phone connections. • Touchscreen call handling. • LED and audio indicators. • Advanced hearing...
User Manual - Page 3
...Touchscreen 24
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
3 CONNECTING TO A PHONE MANUALLY 15
3.1 Connect to Power...15 3.2 Dock Headset...15 ...JABRA PC SUITE 19
4.1 Install Jabra PC Suite...19 4.2 PC Call Manager...19
5. JABRA PRO HEADSET FEATURES 20
5.1 Headset Multi-function Button 20 5.2 Headset Touch Panel...20 5.3 Headset LED Indicator...21 5.4 Headset...
User Manual - Page 4
...38
11.1 All Jabra PRO Headsets...38 11.2 Jabra PRO 9470 Headset...38 11.3 Jabra PRO 9460 Headset...39 11.4 Jabra PRO 9460 Duo and Jabra PRO 9465 Duo Headsets 39
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
4 BASIC CALL MANAGEMENT 28
7.1 Making a Call or Ending a Call...28 7.2 Accepting or Rejecting an Incoming Call 28 7.3 Adjust Headset Speaker Volume 29 7.4 Adjust...
User Manual - Page 5
ENGLISH
11.5 Jabra PRO Headset Battery...39 11.6 Jabra PRO Touchscreen Base...39 11.7 Jabra PRO 9465 Duo and Jabra PRO 9470 Base Bluetooth Support 40 11.8 Materials and Allergies...40 11.9 Product Disposal...41 11.10 Certifications and Safety Approvals 41
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
5
User Manual - Page 6
...
1.1 PACKAGE CONTENTS
Headset
Headband Attachment
Base and Headset Cradle
Earhook Attachment
(small, medium and large earbuds)
Installation CD
(Jabra PC Suite and User Manual)
Power Adapter Telephone Cable
USB Cable
Quick Start Guide
Warning & Declaration Booklet
System-optimized Leaflet
JABRA PRO 9460, JABRA PRO 9460 DUO,
JABRA PRO 9465 DUO AND JABRA PRO 9470
6 ENGLISH
1.
User Manual - Page 7
ENGLISH
1.2 HEADSET
Jabra PRO 9460 headset
Multi-function Button
Touch Panel LED Indicator
Flexible Microphone Boom Arm
Speaker Mount for Wearing-style Attachments Recharge Contact Noise-Cancelling Microphone JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
7
User Manual - Page 9
ENGLISH
Jabra PRO 9470 headset
Multi-function Button
Touch Panel LED Indicator Microphone Boom Arm
Speaker Mount for Wearing-style Attachments Recharge Contact Noise-cancelling Microphone
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
9
User Manual - Page 10
... the headband to maximise noise-cancelling and speech quality.
CLICK
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
10 Adjust the length of wearing style, ensure the microphone is positioned close to the mouth to fit against the head. ENGLISH
1.3 HEADSET ATTACHMENTS
The Jabra PRO headset can be worn in the headband, earhook or neckband wearing...
User Manual - Page 11
...-style attachment for best fit. 2. Align the headset and the earhook wearing-style attachment, as illustrated. 2. Align the headset and the neckband wearing-style attachment, and press firmly together until
they click into place (snap-to-click). 3. CLICK
Attaching the Neckband (optional accessory) 1. CLICK
R L
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
11
User Manual - Page 12
ENGLISH
1.4 BASE
Headset Recharge Contact
Headset Cradle
Clear Dial Tone Switch (PRO 9460 and PRO 9460 Duo only)
Touchscreen
Front Panel
Kensington Security Slot
Speaker
Telephone Port Handset Port AUX Port
Busy-light Indicator Port
Power Adapter Port
USB Port
JABRA PRO 9460, JABRA PRO 9460 DUO,
JABRA PRO 9465 DUO AND JABRA PRO 9470
12
User Manual - Page 15
on the base.
3.2 DOCK HEADSET
Dock the headset, as illustrated. JABRA PRO 9460, JABRA PRO 9460 DUO,
JABRA PRO 9465 DUO AND JABRA PRO 9470
15
CONNECTING TO A PHONE MANUALLY
3.1 CONNECT TO POWER
Connect the power adapter to the mains power socket. ENGLISH
3. When the headset is docked correctly the docking icon will light up, and the headset battery will begin charging, if needed...
User Manual - Page 16
...
configuration.
When successfully reconnected, the ...Jabra PRO 9465 Duo and Jabra PRO 9470, and is not supported, select None (audio only) during setup you are unable to a PC, and configure softphone audio 1.
Unsupported softphones have only audio functionality with the Jabra PRO headset...Jabra website at www.jabra.com/pcsuite. MOBILE PHONE
SETUP
Base ringtone volume...
User Manual - Page 17
... the base.
2. Connect the telephone cable into the port marked on the desk phone.
Contact your local Jabra dealer to purchase a Jabra Link adapter for switching between handset and headset. 1. or or or or
dRoecfuemr teonJtaabtiroanLink
JABRA PRO 9460, 9640 DUO, 9465 DUO AND 9470
17
OPTION 3
Desk Phone with the GN1000. 1. OPTION 4
Desk Phone without...
User Manual - Page 19
...
Slide finger up the touch panel (away from mouth)
Decrease speaker volume
Slide finger down the touch panel (toward the mouth)
Mute microphone Double-tap
JABRA PRO 9460, JABRA PRO 9460 DUO,
JABRA PRO 9465 DUO AND JABRA PRO 9470
20
ENGLISH
5.
Multi-function button
List of headset multi-function button functions
Function
Tap
Double-tap
Press (hold 1-2 seconds)
Answer incoming...
User Manual - Page 25
... Setting Base ringtone volume Open phone line on undock Enable wideband audio Setup desk phone
Disable desk phone
DESK PHONE
Base ringtone volume
Open phone line on undock
Enable ... wideband
audio
Setup desk phone
Disable desk phone
JABRA PRO 9460, JABRA PRO 9460 DUO,
JABRA PRO 9465 DUO AND JABRA PRO 9470
26 ENGLISH
3 PHONE SETTINGS The headset settings allow changes to be connected again by...
User Manual - Page 26
... mobile phone
Disable mobile phone
MOBILE PHONE Base ringtone volume
Description
Adjust the mobile phone ringtone on undock Automatically open the phone line when the headset is undocked.
Disable the desk phone connection. JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
27
The softphone (PC) can be paired to be connected again by opening the...
User Manual - Page 29
... the phone icon again. ON CALL MENU
Dial pad
JABRA PRO 9460, JABRA PRO 9460 DUO,
JABRA PRO 9465 DUO AND JABRA PRO 9470
30 The listener on the other end of the call... been put on audio hold.
Setting
Description
Hold
When hold is enabled the Jabra PRO mutes the headset microphone and the headset speaker.
The phone icon will stop all audio between the softphone or mobile ...
User Manual - Page 35
.... • Activate Bluetooth on the desk
phone, to accept
pairing, either Jabra PRO 9465 Duo or Jabra Pro 9470 in range of the base. • Ensure the headset and base are paired.
Follow the detail replacement instructions supplied with a Jabra PRO 9465 DUO or Jabra PRO 9470 ensure the mobile is silence at the other end cannot hear me when I replace the...
User Manual - Page 37
...: Ear hook, headband, neckband Speakers: 1 Microphone: Dual Noise BlackoutTM microphones
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
38 narrowband and wideband audio (selectable per phone type) Firmware update: Updateable via touch panel on headset Visual indicator: Multi-colored LED indicates call , redial, swap held calls; Wideband audio Battery standby time...
User Manual - Page 38
... Contact your Jabra dealer for your headset
11.6 JABRA PRO TOUCHSCREEN BASE
The Jabra PRO base meets the following specifications. Dimensions: 160mm x 94mm x 82mm Touchscreen: 2.4 inch touch-sensitive TFT; Q-VGA resolution Touchscreen functions: Advanced call handling, system configuration and setup wizard
JABRA PRO 9460, JABRA PRO 9460 DUO, JABRA PRO 9465 DUO AND JABRA PRO 9470
39 Wideband...
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