Question posted by hifashion7 on April 25th, 2020
How Can I Return An Item To Jcpenney When Stores Are Closed
I received a gift which I do not want to keep. How can I return it to JCPenney when stores are closed
Current Answers
Answer #1: Posted by freginold on April 25th, 2020 2:53 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
JCPenney has extended their return policy, so you have until 30 days after their stores reopen to return an item. As an alternative, you can return it by mail -- see the instructions on JCPenney's returns page under the "By mail:" heading.
Answer #2: Posted by Savior91 on April 25th, 2020 6:35 PM
Savior91
Member since:
April 25th, 2020 Points: 42,150
Member since:
April 25th, 2020 Points: 42,150
I have done some research and found this regarding the JC Penney return policy:
JCP has a "flexible return policy" meaning here is no time limit on returns on MOST merchandise. When stores reopen you can return your items at any time.
SOME items are excluded from this policy such as Sephora, Fine Jewelery, Furniture etc. These items can be returned within 30 days after stores reopen.
https://www.jcpenney.com/m/returns
I hope this helps.
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