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Insignia NS-LCD32 Support Question

Insignia NS-LCD32 Support Question

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Question posted by mrcapone1 on July 2nd, 2013

Good Picture But No Sound

The television has a picture but no sound.   The manual's troubleshooting pages suggests making sure the stereo mode is set to stereo or mono but I do not know where this setting is located.  It is not in the Audio menu.   On a separate post in this forum, another user had a similar problem.  It was suggested that they do the following:     Press MENU. The on-screen menu opens. Press ^ or v to select Audio, then press > to enterAudio menu. Press ^ or v to select TV Speaker, then press > to select On.      Unfortunately, my model does not have this option.  Within the Audio menu, I can only  adjust the Bass, Treble, and Balance Select Audio: Select from News/Movie/Music/User Audio Language: set at Default MTS: set at mono Digital Audio Output: selsect Raw/PCM   I've verified Mute is not on.   I checked the headphones and they have the same problem - no audio   Any help would be greatly appreciate

Current Answers

Answer #1: Posted by StLFanMan on September 24th, 2013 8:25 AM
StLFanMan

Member since:
August 14th, 2013

Points: 1,576,405
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The only settings that would prevent the TV from outputting audio are the Audio Language and MTS settings. As long as they are set to English for Audio Language and Mono or Stereo for the MTS setting. After that you will want to check the connections from your source devices. Make sure the devices are correctly connected. You will want to try changing cables and try multiple devices to see if the audio will work. If the audio won't work on any connection or device then it is likely the components that control the sound in the TV have gone bad and need to be replaced.

Related Insignia NS-LCD32 Manual Pages

Warranty (English) - Page 1

...television...not cover: • Customer instruction • Installation • Set up adjustments • Cosmetic damage • Damage due to... if you notify Insignia during the Warranty Period. Make sure that you put the product in its original packaging...packaging. or (2) replace the product at a retail store location, take your original receipt and the product to your Insignia ...
User Manual (English) - Page 3

... CAUTION Risk of Electric Shock Do Not Open Warning To reduce the risk of the obsolete outlet. Insignia NS-LCD32 LCD TV Contents Introduction 1 Safety information 1 Features 3 Setting up your television 6 Using your television 10 Maintaining 20 Troubleshooting 21 Specifications 22 Programming the remote control 22 Legal notices 28 Warranty 31 Français 32 Espa...
User Manual (English) - Page 4

...grounding of the lead-in wire to an antenna discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for long periods of ... an outside antenna or cable system is connected to your television, make sure that the antenna or cable system is used . Insignia NS-LCD32 LCD TV 10 Power cord protection-Protect the power cord ...
User Manual (English) - Page 5

... cord or plug is damaged. • When a liquid is a very high technology television, giving you are not sure of the type of power supply to be changed. Occasionally, a few non-active pixels...prevent damage to the television due to ensure safety and EMC. Please note that the cable ground shall be installed near the equipment and easily accessible. Insignia NS-LCD32 LCD TV 20 ...
User Manual (English) - Page 6

... manual provides a description based on or off. Side control panel 1 2 3 4 5 6 7 Connections VGA Insignia NS-LCD32 LCD TV 1 2 3 4 5 6 Item Description 1 CH -Press to scan up a channel or to navigate through a menu. 2 CH -Press to scan down a channel or to navigate through a menu. 3 VOL -Press to make the sound louder or to navigate through a menu. 4 VOL -Press to make the sound...
User Manual (English) - Page 7

... optical digital audio out jack-Connect an 3 23 optical digital audio device, such as a stereo, to this jack. 4 24 3 HDMI1 input jack-Connect a device with an HDMI interface, such as a set top box...34 18 A B AUDIO PICTURE 35 19 C D E FREEZE 36 20 37 21 38 22 39 Item Description 1 -Press to turn the television on -screen menu. Insignia NS-LCD32 LCD TV Item Description ...
User Manual (English) - Page 8

... menu or to adjust a menu setting. 12 GUIDE-Press to move up your television Installing batteries in the remote control To install batteries in the menu. Insignia NS-LCD32 LCD TV Setting up or down in the remote control: 1 Open the battery cover. 1 2 -+ +- 3 2 Insert two AA batteries. 3 Replace the cover. Press to select the audio language in analog TV mode...
User Manual (English) - Page 9

...Insignia NS-LCD32 LCD TV Before connecting devices • Carefully check the terminals for position and type before making any ...picture screen may be different depending on model. Note The illustration may occur due to avoid excessive levels. Locating the television Install the television in image or color problems. Make sure that all connectors are securely inserted into the television...
User Manual (English) - Page 10

.... Connecting a VCR TV right side Insignia NS-LCD32 LCD TV Connecting a VCR (for recording) VCR for recording S-VIDEO RS-232 AV cable AV cable S-Video cable TV Left Side Connecting a camcorder or video game console VCR Connect the Audio/Video cables between the Audio (L/R)/Video jacks on the television. Camcorder TV right side Video game...
User Manual (English) - Page 11

... and set it . Note For more information about using your camcorder or video game console, see your television, then press the INPUT button. Note • • For better video, you can use a device connected to yellow. To play component video from a device: 1 Turn on your user guide. Insignia NS-LCD32 LCD TV Connect the Audio...
User Manual (English) - Page 12

...SOURCE INPUT menu opens. 2 Press or to select VGA, then press OK to shock. In such a case, change the angle of the lighting or television set, or ...audio output jack To monitor port (VGA) TV right side Audio cable (stereo mini plugs) VGA cable (analog RGB) Insignia NS-LCD32 LCD TV Using your television, then press the INPUT button. The television turns on and off To turn the television...
User Manual (English) - Page 15

..., then wait for that channel. www.insignia-products.com 13 Insignia NS-LCD32 LCD TV 5 Press EXIT to return to view the Channel Labels Menu. Not viewable channels are skipped. 3 Press or to select Channel Labels, then press OK or to watching the television. The higher the signal strength, the less likely you press...
User Manual (English) - Page 16

...-Displays a full-screen picture. • Cinema-Stretches the picture at the edges while maintaining a good aspect ratio at the center of the screen. • Normal-Selects the correct aspect ratio to confirm a setting, enter a sub-menu, or toggle the settings of four picture modes: • Nature-Displays a normal picture. • Soft-Displays a finely detailed picture. • Bright-Display...
User Manual (English) - Page 17

...-Output audio signal as a default mode when you set up the clock manually. If the automatic time is displayed on the screen for a movie program. • User-Specify your television to an analog program. Press the MUTE button again to restore the sound. You can select from S/PDIF. The digital signal includes information for stereo reception when...
User Manual (English) - Page 18

... captioning. Note If the television loses power, the clock setting is set, you can set up the clock manually If you select the amount of the picture. Note You can be shown. These captions are usually subtitles for the close caption symbol in two modes: CAPTION and TEXT. Insignia NS-LCD32 LCD TV To set the sleep timer by pressing...
User Manual (English) - Page 19

... TV Parental Guidelines. Restriction of the menu screen for you may use the parental control function, you mute the sound. To set your television. Insignia NS-LCD32 LCD TV Digital broadcasting system captions To... OK or to set the password: 1 Press MENU. 2 Press or to select the Feature menu, then press OK or to access the submenu. 3 Press or to select a caption mode. The TV Parental...
User Manual (English) - Page 22

... the television to reset the previous settings to confirm, enter a sub-menu, or toggle the settings of the selected menu item. Improves the focusing of this may leave trails or appear slightly delayed. Options include: Options Description H-Pos V-Pos Clock Phase Auto adjust (PC mode only) Setting Moves the image on the screen left or right. Insignia NS-LCD32...
User Manual (English) - Page 23

Caution • Do not allow a still picture to be accessed • Make sure that the power cord is a possibility that the stereo mode is set to stereo or mono. • Communication problems may occur if infrared communication equipment (such as infrared cordless headphones) is available. Cleaning and Maintenance To clean this television, wipe with the cloth carefully. If the surfaces...
User Manual (English) - Page 25

... button. 3 Enter 9-9-0. Make sure the device operates with the most popular code first. If it gets wet, wipe it looking like new. Handle the remote gently and carefully. Manufacturer's Codes Audio Amplifiers Manufacturer Code Bose GE JVC Marantz Nakamichi 30674 30078 30331 30321 30321 www.insignia-products.com 23 Insignia NS-LCD32 LCD TV Searching...
User Manual (English) - Page 33

... • Customer instruction • Installation • Set up adjustments • Cosmetic damage • Damage due...comparable products or parts. Make sure that you place the ...NS-LCD32 LCD TV Warranty 1-year limited warranty Insignia Products ("Insignia") warrants to you, the original purchaser of this new NS-LCD32...the Product at a retail store location, take your Insignia Product during ...

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