Get support for Insignia NS-32DR420NA16

Insignia NS-32DR420NA16 Support Question

Insignia NS-32DR420NA16 Support Question

Find answers below for this question about Insignia NS-32DR420NA16.
Need a Insignia NS-32DR420NA16 manual? We have 12 online manuals for this item!
Question posted by Quizmo1230 on March 11th, 2016

Sound Cuts Out.

I have 2 insignia roku 32" TVs, model NS-32DR420NA16. They both work when streaming, but when you watch regular tv the sound cuts out after 1 minute, then the picture will get jumbled after another minute. If you turn the channel the sound will be back on for another minute. We have tried a new HDMI cord and turning all the advanced setting off and switching to PCM mode. The tv is only 1 month old.

Current Answers

Answer #1: Posted by BusterDoogen on March 11th, 2016 11:00 AM
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,407
90
points
One thing I noticed is that HDMI 1 has an ARC (Audio Return Channel). Make sure you are connected to it.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you

Related Insignia NS-32DR420NA16 Manual Pages

User Manual (English) - Page 1

Product design and specification may differ from actual product appearance. Before using your new product, please read these instructions to prevent any damage. USER GUIDE 32"/55" 1080p, 60Hz, LED Insignia Roku TV Version 6.2 NS-32DR420CA16/NS-55DR420CA16 Illustrations in this guide are provided for reference only and may be changed without notice.
User Manual (English) - Page 10

...of music streaming channels, popular programming in just a few taps. Note Many features work with your new Insignia Roku TV. 1 ...streaming channels. You can easily search across top streaming channels by movie or TV show , actor, or director • Once you can even personalize the names of endless entertainment. NS-32DR420CA16/ NS-55DR420CA16 32"/55" 1080p, 60Hz, LED Insignia Roku TV...
User Manual (English) - Page 12

NS-32DR420CA16/ NS-55DR420CA16 2 Align the TV stand(s) with the four provided screws. Model 32-in. 55-in. Screw type M4 M6 Screw length 28 mm 36 mm # of your Insignia Roku TV, then secure the stand(s) to your Insignia Roku TV with the screw holes on the bottom of screws 4 4 32-inch model 55-inch model www.insigniaproducts.com 7 Notes • The 32-inch model has...
User Manual (English) - Page 14

... model take type M6 screws. 32-inch model 3.94 in. (100 mm) 3.94 in. (100 mm) 55-inch model 15.75 in. (400 mm) 7.87 in. (200 mm) www.insigniaproducts.com 9 NS-32DR420CA16/ NS-55DR420CA16 3 Remove the screws from the mounting holes on the back of your Insignia Roku TV. 4 Attach the wall-mount bracket to correctly hang your Insignia Roku TV...
User Manual (English) - Page 16

... page 45. NS-32DR420CA16/ NS-55DR420CA16 Buttons The controls on your Insignia Roku TV enable you to increase or decrease the volume. Also, while the Input panel is off (standby mode). Mute or unmute the sound. Press to perform simple functions, but are not a substitute for the remote control. For more information, see Watching broadcast TV channels on...
User Manual (English) - Page 18

.... When playing streaming video that supports this button displays information for the current TV program. The action depends on what you can adjust various picture and sound settings. Note: Available only for action games. Subsequent presses cycle among the preset sleep time intervals: 30 minutes, 1 hour, 1.5 hours, 2 hours, and 3 hours. If your Insignia Roku TV is in Standby...
User Manual (English) - Page 20

NS-32DR420CA16/ NS-55DR420CA16 What connection should connect a device to the best available connection. Your Insignia Roku TV has several connection types for position and type before making any connections. • Loose connections can cause poor audio or video quality. If you should I ...
User Manual (English) - Page 22

NS-32DR420CA16/ NS-55DR420CA16 AV (composite video) (good) Notes Cables are turned off. 2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box. 3 Connect an AV cable (not provided) to the VIDEO jack and L and R (audio) jacks on the back of your Insignia Roku TV, then...
User Manual (English) - Page 32

... came with the digital speaker system or sound bar. 5 To turn on your Insignia Roku TV speakers and the external speakers or sound bar. NS-32DR420CA16/ NS-55DR420CA16 Connecting external speakers or a sound bar When you connect external speakers or a sound bar, sound plays through your Insignia Roku TV. 4 Turn on the digital speaker system or sound bar, then set it to the correct...
User Manual (English) - Page 34

... provided) to the jack on your Insignia Roku TV speakers are muted. Side of your Insignia Roku TV and to the correct source. NS-32DR420CA16/ NS-55DR420CA16 Analog audio When you connect an analog system or sound bar to the On your TV Analog speaker system jack, your Insignia Roku TV. 4 Turn on the analog speaker system or sound bar, then set it to...
User Manual (English) - Page 52

.... In most picture and sound settings while you can access in music or video files, is supported only by pass-through to a DTS-compatible receiver that your Insignia Roku TV's general brightness across all or may not play at a time, this guide, the following overall TV picture settings from local network media servers If you are watching a program...
User Manual (English) - Page 58

NS-32DR420CA16/ NS-55DR420CA16 Edit broadcast TV channel lineup When you set up the TV tuner as described in Setting up Antenna TV on page 42, your Insignia Roku TV adds all of channels is blocked, you won't see a picture or hear sound while editing the channel lineup. You'll see or hear the highlighted channel, wait a couple of seconds for...
User Manual (English) - Page 62

...on Television, or AGVOT. Once the new rating table has been downloaded to your Insignia Roku TV, it adds a new option to Settings >Parental controls, and then enter your Insignia Roku TV ...TV broadcast signals carry rating data that enables parental controls to block. NS-32DR420CA16/ NS-55DR420CA16 Blocking based on US movie ratings Most movies in the US are rated by the Motion Picture...
User Manual (English) - Page 66

This setting applies to Antenna TV, the AV input, and streaming channels. • If you choose Instant Replay, your Insignia Roku TV displays captions only when the sound is muted. Note that, once enabled, the captions mode remains set for certain TV inputs, as raised, depressed, and various shadows. As you move the highlight to each setting, you...
User Manual (English) - Page 68

...have CEC enabled. NS-32DR420CA16/ NS-55DR420CA16 Setting up a digital audio connection You can connect your Insignia Roku TV to an external amplifier, receiver, or sound bar by using either of these two connections: • HDMI ARC-The HDMI Audio Return Channel enables your Insignia Roku TV to output digital audio on your Insignia Roku TV. When finished, your Insignia Roku TV displays a list of...
User Manual (English) - Page 74

...Options menu on page 49. Contact your Insignia Roku TV. • The video cable(s) you may be connected correctly • Try another channel. See the Picture mode option in amplifier. • ...problems. • If you are trying to watch broadcast TV, make sure that the video cables are connected correctly and securely to your cable TV provider about upgrading to install a set up Only...
User Manual (English) - Page 76

NS-32DR420CA16/ NS-55DR420CA16 Symptom Poor picture Audio noise After images appear Possible cause Try this ... A connected camera or camcorder may be interfering • If an S-VHS camera or a camcorder is not covered by your Insignia Roku TV. After you see no objects (or pets) are fresh and working correctly. See Aiming the remote control on page 32...a surround sound receiver, ...
User Manual (English) - Page 86

.... or by Roku, Insignia and You. However, there is the final, complete and exclusive agreement between You, on such Claims in any other hand, relating to the Television, the Channel ..., CA 95070 or by mail to customerservice@roku.com. This arbitration provision is connected. • Consult the dealer or an experienced radio/TV technician for the arbitration as the arbitrator deems...
Quick Setup Guide (English) - Page 2

... Satellite Receiver Remote as a regular TV. Go to the previous screen. 4 TURNING ON MY TV When can I scan for channels? Volume down Decreases the volume. Top view Side view *Subscription or other Insignia TV owners. Enter NS-32DR420NA16 in China. English V3 15-0300 You can find codes that your InsigniaRoku TV and the most common cable...
Important Information (English) - Page 2

... W/O STAND DIMENSIONS (HxWxD) WITH STAND 10.7 lbs (4.85 kg) 18.3 H x 28.6 W x 6.9 D in which the Insignia Roku TVs are sold and channel availability is subject to access certain channels. 17.3" (44 cm) 18.3" (46.4 cm) 31.5" (80 cm... 8-VSB, CLEAR-QAM HDMI INPUT 3 ACCESS LOCAL MEDIA SERVERS YES STREAM MOVIES, MUSIC, & TV YES COMPOSITE VIDEO INPUT 1 SHARED AUDIO INPUTS NO PC/VGA INPUT...

Similar Questions

Replacement Remote For Roku Tv.
How and/or where can I get a replacement remote that originally came with my Insignia NS32DR420NA16,...
(Posted by tgreams 8 years ago)
Need A New Power Cord Where Do I Order This
I have a ns24d510a15 insignia tv the power cord is missing where do I order a new one
(Posted by Yvonneqd 8 years ago)
Insignia Ns-32d201na14,i Cannot Change Input From Tv To Hdmi.
When i attemp to change input selection from tv to HDMI there is no response. i wonder if its a soft...
(Posted by dobber124 9 years ago)
Ask a New Question
Use the box below to post a new question about this Insignia product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Insignia Manuals

Find free Insignia NS-32DR420NA16 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Insignia Reviews

View thousands of Insignia user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Insignia customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Insignia customer service rankings, employee comments and much more from our sister site.