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Huawei E220 Support Question

Huawei E220 Support Question

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Question posted by josephmwakai on May 25th, 2014

Why Not Connecting

have tried using this e220 mobile office and it is not connecting even when loaded

Current Answers

Answer #1: Posted by TheWiz on May 25th, 2014 7:13 AM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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I recommend calling Huawei support at 1-888-548-2934 so they can walk you through some troubleshooting.

Related Huawei E220 Manual Pages

Quick Start Guide - Page 3

... is established. y Cyan: HSDPA data service is normal. Thank you for choosing E220 HSDPA USB Modem (hereinafter referred to User Manual. Computer Configuration Requirements To use the E220, configure a computer according to Know the E220 The following figure shows the E220 profile. y Off: The E220 is normal. y Green, Blinking twice every 2.7 seconds: The GSM network is powered...
Quick Start Guide - Page 4

...module (USIM/SIM) card slot from the E220. Otherwise, the normal installation of the data cable. Auxiliary USB data cable Mini-USB data cable Mini-USB connector 2 y For Windows XP, it ... figure is fully in the following figure. Then connect the E220 with operating systems (OSs). Then insert the USIM/SIM card into the E220, as shown in place. Note: y Improper configuration...
Quick Start Guide - Page 5

... of the Manager appears on the status area of the desktop, indicating that the E220 is connected to install the E220 Manager. ASPSOIWSETRANT PC 2) Plug the connectors of the main USB data cable and the auxiliary USB data cable into the E220. PC ASSPIOWSTEARNT 3) The OS automatically detects and recognizes the new hardware and displays on...
Quick Start Guide - Page 6

3. Removing the E220 To remove the E220, use the hardware deleting function of Windows. 1) Double-click on the status area of the desktop; the "Safely Remove Hardware" prompt is displayed. 2) Select "Huawei Mass Storage USB Device" to stop. 3) At the prompt, remove the E220. 4
Quick Start Guide - Page 7

...so. Signs about the use of mobile phones should also be unsafe to do so or where you are often used at hospitals. It is...safety information carefully to ensure the correct and safe use of your wireless device. Do not connect your wireless device to bend your wireless device, ...throw or try to any aircraft. Your wireless device can cause interference in any incompatible products.
Quick Start Guide - Page 8

...noises near hearing devices. Restart on ESDs Software will attempt to re-initialize a connection once a substantial electrostatic discharge causes the device to interferences caused by audible signals....Do not touch the connector of soft antistatic cloth. Deactivate While Driving Do not use the wireless device while driving. They could hurt themselves or others, or could accidentally damage ...
User Manual - Page 5

... Packing List...2 3 Getting to Know Your E220 3 4 Getting Started...5 Computer Configuration Requirements 5 Preparing E220 5 5 Installation...7 Connecting E220 to the PC 7 Installing the E220 Mobile Connect Management Program 9 Disconnecting E220 from the PC 9 Uninstalling Mobile Connect 10 6 Introduction to Mobile Connect 11 Launching Mobile Connect 11 Introduction to the Home Screen 11...
User Manual - Page 9

1 Overview Welcome to HUAWEI E220 HSDPA USB Modem (hereinafter referred to as E220). With E220, you can easily: z Access the Internet z Send or receive text messages z Manage contacts HUAWEI 1
User Manual - Page 10

2 Packing List The E220 package box contains the following items: z One E220 HSDPA USB Modem (including a PDF document of HUAWEI E220 HSDPA USB Modem User Manual and a setup program) z Two USB cables z HUAWEI E220 HSDPA USB Modem Quick Start 2 HUAWEI
User Manual - Page 11

... Blinking twice every 2.7 seconds (green) Blinking once every 2.9 seconds (green) Description E220 is normal. USB interface USIM/SIM card slot Indicator Note: The figure is for a network or no network is searching for your reference only. E220 is available. HUAWEI 3 3 Getting to Know Your E220 The following figure shows the indicators and interfaces of...
User Manual - Page 13

... the performance of your PC. Preparing E220 1. 4 Getting Started Computer Configuration Requirements To use E220, your PC is required to have: z CPU: Pentium 4, 1 GHz or above z Memory: 128 MB RAM or above z Hard disk: 50 MB or above z Operating system: Windows XP or Windows 2000 z USB modem interface: USB 2.0 full speed z Display resolution: 800 % 600...
User Manual - Page 15

5 Installation The installation procedures vary with the operating system. Note: z For Windows XP, it is recommended to the PC: HUAWEI 7 z Before connecting E220 to the PC. Connecting E220 to the PC Use the dedicated USB cable to connect E220 to the PC, power on the PC. z For Windows 2000, it is recommended to install patches such as Service Pack...
User Manual - Page 16

... the PC. 3. Windows XP auto detects and recognizes E220 and displays on the lower right corner, indicating that it is connected successfully. 8 HUAWEI Connect the Mini-USB plug of the USB cable to the USB interfaces of E220. 2. 5 Installation 1. Note: The PC can supply power for E220 through the auxiliary USB data cable. Insert the main plug and auxiliary...
User Manual - Page 17

... E220, stop E220. 3. Select Huawei Mass Storage USB Device to stop it through the hardware removing function of the PC screen and the Safely Remove Hardware dialog box is safe to as Mobile Connect) appears on the lower right corner of Windows. Note: If the auto-run it is displayed. 2. Select the language in the drive...
User Manual - Page 19

... computer and Mobile Connect is auto launched. 2. Connect E220 to Mobile Connect Launching Mobile Connect 1. In this case, contact your service provider. If you enter wrong PIN codes three times consecutively, your USIM/SIM card is blocked. In this case, use the PIN Unblocking Key (PUK) code to the Home Screen Overview of the Home Screen After Mobile Connect is launched...
User Manual - Page 44

.... z Manual: You can set the working band. To set the connect type. Selecting the Band You can manually search for networks and select a network for E220. 11 Settings and Information Query Selecting the Network E220 supports manual or auto search of the following options: z Auto: E220 auto searches for a network and registers to register.
User Manual - Page 45

...St ep 1 2 Operation Select Settings > PIN Code Protection. Validating the PIN Code After launching Mobile Connect, you can set whether to the descriptions on page 11. Do the following : St ep 1...the USIM/SIM card from unauthorized use the PIN code validation function. You can change your PIN code .Also you can enable or disable the PIN code when the E220 starts up . Enter the current...
User Manual - Page 46

... do not need to the default values, namely, only the Check the unread message(s) while starting Description Mobile Connect is selected. 38 HUAWEI On launching, Mobile Connect checks the unread messages in the USIM/SIM card and E220. Enter the PIN code. 11 Settings and Information Query Step 1 2 Operation Select Settings > PIN Code Protection. Note...
User Manual - Page 51

... need to Mobile Connect from USIM/SIM Card to import messages to connect E220 again. Make sure that E220 is in front of the message is not correctly connected. Make sure that E220 is displayed ...message is auto deleted. After I select "No", what if I use the "Paste" function to edit it indicates that you connect E220 to the wireless access service. HUAWEI 43 Why? If you have...
User Manual - Page 57

... is encouraged to try to correct the interference by HUAWEI may void the FCC authorization to this equipment. These limits are designed to the FCC and IC for use is connected. z Increase the... or television reception, which the receiver is 0.59 W/kg. However, there is 1.20 W/kg. z Connect the equipment into an outlet on , the user is 1.6 watts/kilogram (W/kg) averaged over ten gram ...

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