Not Able To Open My Hotmail Account

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Answer #1: Posted by t1gress on January 8th, 2013 3:48 AM

t1gress

Member since:
January 8th, 2013

Points: 18,760

90
points

You didnt explain why... Were you blocked? Were you banned? What happens when you try?

If its you and not them... try these steps:

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

Do not click the Reset button on the Safe mode start window or otherwise make changes.

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