Question posted by Anonymous-19378 on November 8th, 2010

Cannot Access My Hotmail Account And I Know My Login And Password

The person who posted this question about Hotmail did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by SirensRnotAmyth on November 8th, 2010 7:46 AM
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
90
points
I was able to track down this information: To troubleshoot MSN Hotmail outages, please call (1)(650) 964-7200, 10:00 AM - 5:00 PM Pacific Standard Time, Monday through Friday. Note: this is not a customer support line.

This is from the Contacting Hotmail page.

I don't have an answer for you at this time. I don't know of any way to access your mail or contacts until it's fixed. If I find out something, I'll update this answer. The best thing you can do is troubleshoot the outage as described above, or contact MSN Hotmail support.

Hotmail Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Search Results
    Unauthorized Account Access Account Recovery and Security Error: "The Live ID you entered doesn't exist or the password is invalid" or "Can't sign in because your e-mail address or password is incorrect" when signing in to Windows Live Sync client software Sync Solutions Things to do before granting access to your account to support agents Account Problems Error 80048821...
  • Search Results
    ...mail, but I know what your Alternate E-mail address is for us. I know what the alternate ...password is to sign in case the password is never enough for a response from assisting in to their messenger, but you (the real account owner) would be provided options to complete step 3. A. I forgot my password Password Reset Basics locked out account access password reset account login...
  • Search Results
    ... browser This solution article provides information to users on login. Many times, an account is change it: Here are the instructions: All ...account or activating their account has been closed and access has been denied on how to optimize the Internet Explorer browser to create a new account... But just in case you already know your password, and all you want to do I Reset my Password...

Similar Questions

Locked Out Of Hotmail Account As Reset Password Sent To Unknown Email
Locked out of hotmail as reset password sent to non-existant email account. All attempts to find hel...
(Posted by judithcharles2 13 years ago)
Unable To Access Account Hotmail Will Not Recognize My Password And Has Locked
Unable To Access Account Hotmail will not recognize my password and has locked me out. All solutions...
(Posted by courage974 13 years ago)
Somebody Hacked Into My Hotmail Account & Changed The Password. How Do I Cancel
Somebody hacked in my main hotmail account and changed the password. They then sent an email out to ...
(Posted by bmelin 13 years ago)
Ask a New Question
Use the box below to post a new question about Hotmail.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Hotmail Reviews

View thousands of Hotmail user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Hotmail customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Hotmail customer service rankings, employee comments and much more from our sister site.