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Honeywell 3800G04E Support Question

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Question posted by abnarmoepi on February 23rd, 2013

3800g Adaptus Scanner Mulfunction

why does my scanner not display the scan results (prices)? it was working fine and it had never fell or contacted water

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Related Honeywell 3800G04E Manual Pages

User Manual - Page 4

... UL and cUL listed: UL60950-1 and CSA C22.2 No.60950-1-03. Solids and Water Protection The 3800g has a rating of IP41, immunity of our product with equipment (i.e., power supplies, personal... and the 73/23/EEC Low Voltage Directive. Mexico Certified. For CE-related inquiries, please contact: Hand Held Products, Inc. Nijverheidsweg 9 5627 BT Eindhoven The Netherlands Hand Held Products shall ...
User Manual - Page 7

Getting Started About This Manual 1-1 Unpacking the Imager 1-1 3800g Models 1-1 Connecting the Imager with USB 1-2 USB PC or Macintosh Keyboard 1-2 IBM SurePos 1-3 USB HID 1-3 USB Com Port Emulation 1-3 Plug and Play 1-4 Connecting the Imager ...
User Manual - Page 9

Secondary Interface 3800g Models 6-1 Enabling the Secondary Interface 6-1 Secondary RS-232 Connection 6-1 Secondary Trigger Mode 6-2 Hands Free Time-Out 6-3 Chapter 7 - Symbologies Introduction 7-1 Message Length 7-2 Codabar 7-3 Codabar Start/Stop ...
User Manual - Page 12

Product Specifications 3800g Product Specifications 12-1 3800g Depth of Query Commands 11-3 Trigger Commands 11-4 Resetting the Standard Product Defaults 11-4 Menu Commands 11-5 Chapter 12 - Maintenance Repairs 13-1 vi Chapter 8 - Prefix ...
User Manual - Page 13

Maintenance 13-1 Cleaning the Scanner's Window 13-1 Inspecting Cords and Connectors 13-1 Replacing the Interface Cable 13-2 Troubleshooting 13-2 Chapter 14 - Appendix A Symbology Chart A-1 ASCII Conversion Chart (Code Page 1252 A-2 ...
User Manual - Page 15

... terminal and communications settings. Refer to the carrier who delivered the carton. 3800g Models Note: The Hand Held Products 3800g imager may be used with your interface. If you ordered is accomplished by scanning the bar codes in this guide. Models 3800G04E, 3800G14E 3800G05E, 3800G15E Primary Interfaces TTL level RS-232, USB, Keyboard wedge...
User Manual - Page 16

...The 3800g imagers are factory programmed for a different terminal interface and you want to change to a USB Keyboard (PC) or USB Keyboard (Mac), scan one of a computer. 1. If this manual. Scanning these ... end second. For additional USB programming and technical information, refer to program the 3800g. Connecting the Imager with USB Note: Hand Held Products recommends connecting the imager...
User Manual - Page 17

...for USB HID bar code scanners. IBM SurePos (USB Handheld Scanner) Interface IBM SurePos (USB Tabletop Scanner) Interface USB HID Scan the following code to program the 3800g for IBM SurePos (USB ...class device and automatically uses a class driver. CTS/RTS Emulation On * Off 3800g User's Guide 1 - 3 Note: After scanning one of these codes, you will use the next available Com Port number....
User Manual - Page 18

Note: After you scan one of the codes, power cycle the host terminal to have the interface in effect. 1 - 4 3800g User's Guide ACK/NAK Mode On * Off Plug and Play Plug and Play bar codes provide instant imager set up for commonly used interfaces.
User Manual - Page 19

... to a USB connection. Note: You will not hear a power-up beep because the 3800g is an example of a keyboard wedge connection: 1. Verify the imager operation by Host (Keyboard ... back on page 1-6 to a portable data terminal. keyboard. 3800g User's Guide 1 - 5 Keyboard Wedge Connection Scanning the bar code below allows operation of the 3800g as a "keyboard wedge," plugged into the serial port or...
User Manual - Page 20

... to the port. 1 - 6 3800g User's Guide Laptop Direct Connect with CR suffix Connecting the Imager with the integral keyboard. Note: For the imager to work properly, you want to change to the...2. IBM PC AT and Compatibles with CR suffix Laptop Direct Connect For most laptops, scanning the Laptop Direct Connect bar code allows operation of terminal/computer. 3. Note: The following...
User Manual - Page 21

..." codes to enable RS-232 ability. IBM 4683 Ports 5B, 9B, and 17 Interface Scan one of these codes, you must scan the RS-232 Interface bar code below to program the 3800GX5E for IBM 4683 Port 5B,... 9B, or 17. Turn the terminal/computer power back on. Note: You will not hear a power-up beep because the 3800g...
User Manual - Page 22

...settings for reading most code densities is in your imager, or you've changed some options and want the factory settings restored, scan the Standard Product Default Settings bar code below. it will not read a single bar code or multiple bar codes (on ... that corresponds to its horizontal field of the commands (indicated by an asterisk (*) on the programming pages). 1 - 8 3800g User's Guide
User Manual - Page 23

... Terminal ID, beginning on the Programming Chart, scan the Terminal ID bar code, scan the digits, and the Save code again. You would scan the Terminal ID bar code, then 0, 0, 3 from the Programming Chart inside the back cover of 003. If you must power cycle your computer. 3800g User's Guide 2 - 1 2 Terminal Interfaces Terminal ID...
User Manual - Page 57

... All communication parameters between the imager and terminal must match for the 3800g. 3800g Models Models 3800G04E, 3800G14E 3800G05E, 3800G15E Primary Interfaces TTL level RS-232, USB, Keyboard...switching secondary interface cables, the 3800g imager, for example, can communicate with a portable data terminal (secondary interface) in the imager's memory by scanning the Disable bar code below...
User Manual - Page 129

... agents) on page 14-1 for further information. Cable replacement instructions are on the imager's window - Contact your Hand Held Products distributor for wear or other signs of care. The scanner's housing may interfere with water (or a mild soapy water solution). abrasive wipes may damage the finish or the window. Inspecting Cords and Connectors Inspect...
User Manual - Page 130

.... Cable Insert the connector into the opening Release and press firmly. Troubleshooting The scanner automatically performs self-tests whenever you turn it on (if external power isn't used). • The trigger works. 13 - 2 3800g User's Guide If the red aiming illumination line isn't illuminated, check that: • The cable is connected properly. •...
User Manual - Page 131

... example, you scan "12345" and the host displays "@es%." If the scanner isn't reading symbols well, check that your symbols? Programming a suffix enables the scanner to enter it (the Enter/Return key or the Tab key, for further information. Does the scanner read the sample bar codes, scan All Symbologies on page 11-4. 3800g User's Guide 13...
Brochure - Page 1

... legendary 3800 family of Service, for ease-ofintegration. Features • Performance and Versatility Powered by Adaptus 5.0, delivering breakthrough linear imaging performance and versatility. Full impact resistant bumpers and a 5 year warranty make the 3800g one of the toughest scanners on the market. • Connectivity: All popular interfaces are on 100% UPC/ EAN symbols. * Improved...
Brochure - Page 2

... in. (7.9 cm) 5.6 oz. (158.8 g) UL 94V0 grade 3800GX5E: 4.5 - 12Vdc at scanner 3800GX4E: 4.5 - 5.5Vdc at scanner Input 5 V 12 V Scanning 235mA 145mA Idle 86mA 65mA Maximum 100mV peak to peak, 10 to 100 kHz +32oF to +122oF...Visions Drive PO Box 208 Skaneateles Falls, NY 13153-0208 www.honeywell.com/aidc 3800G-SS Rev E 3/08 Copyright ©2008 Honeywell International Inc. USA: FCC Part...

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