HP T1200 Support Question

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Question posted by brewprintbw on February 14th, 2023

Hp Printer Does Not Load Paper

My hp t1200 plotter gives me error remove roll from sheet paper. it refuses to load the sheet paper nor the roll. it has locked the unload paper

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Answer #1: Posted by SonuKumar on February 14th, 2023 9:33 AM

SonuKumar

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https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/quot-Remove-roll-from-sheet-path-quot-error/td-p/6870012

The "remove roll from sheet paper" error on the HP T1200 plotter is typically an indication that the plotter is trying to load a roll of paper while there is sheet paper already loaded in the printer.

To resolve the issue, you can try the following steps:

Press the "Unload" button on the plotter to unload the sheet paper.

Check the paper path to ensure there are no obstructions or debris that could be preventing the plotter from loading the paper correctly.

If the plotter is still giving you the error message after clearing the paper path, try resetting the plotter to its default settings.

If none of these steps resolve the issue, it's possible that there is a hardware problem with the plotter, and you should contact HP support or a qualified technician for assistance.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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