HP ProBook 6550b Support Question
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Question posted by antwahm on July 4th, 2014
Hp Probook 6550 Where Serial Number
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Related HP ProBook 6550b Manual Pages
Worldwide Limited Warranty and Technical Support - (1 Year) - Page 6
... or region. To determine whether your product in transit; This is longer. As with all batteries, the maximum capacity of the HP Hardware Product they are replacing or in which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or...
Worldwide Limited Warranty and Technical Support - (1 Year) - Page 14
... sufficient, free, and safe access to and use of all facilities, information, and systems determined necessary by HP to provide timely support
Ensure that can be specified in all manufacturers labels (such as serial numbers) are in place, accessible, and legible
Maintain an environment consistent with product specifications and supported configurations...
Worldwide Limited Warranty and Technical Support - (1 Year) - Page 15
... location via the World
Wide Web at: http://welcome.hp.com/country/us/en/wwcontact.html Contact your HP authorized service provider
Before calling HP or an HP authorized service provider please have the following information available: Product serial number, model name, and product model number Applicable error messages Add-on options ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 9
1 Product description
Category Product Name Processor
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6555b Notebook PC √
HP ProBook 6455b Notebook PC
√
HP ProBook 6550b Notebook PC
√
HP ProBook 6450b Notebook PC
√
AMD Phenom II Quad-Core Mobile √
√
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 10
Category
Chipset Graphics
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
AMD Athlon II Dual-Core Processor √
√
P340 (2.2 GHz, 25W, 1 MB L2
cache)
AMD Athlon II Dual-Core Processor √
√
for Notebook PCs P320 (2.1 GHz/
25W/1 MB L2 cache)
Intel Core i7-740QM (1.73 GHz (Turbo up to 2....
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 11
Category Panels
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports dual-display ports through √
√
√
√
docking station
Supports HP Privacy Filter
√
√
√
√
Supports 16×9 aspect ratio display √
√
√
√
panels
15.6-in, HD, ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 12
...8730;
Supports the following DDR3,
√
√
√
√
PC3-10600 configurations at 1333- Category Memory
Mass storage devices
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
14.0" HD LED AG with webcam
√
√
(1366x768) WWAN
14.0" HD LED BV with webcam
√
(1366x768) WWAN
14...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 13
Category
Optical drive
Microphone Audio Webcam Modem
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports the following hard drives: √
√
√
√
● 500-GB, 7200-rpm
● 320-GB, 7200-rpm SED
● 320-GB, 7200-rpm
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 14
Category Ethernet
Wireless
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Marvell 88E8059 10/100/1000 √
√
network interface card (NIC)
82577LC non-vPro (HM57)
√
√
82577LM vPro (QM57)
√
√
Intel Ethernet with ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 15
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Integrated wireless personal-area
√
√
√
√
network (WPAN) options via
Bluetooth® module
External media ExpressCard/54 slot cards
√
√
√
√
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 16
... √
√
√
√
8 Chapter 1 Product description Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
RJ-45 (Ethernet, includes link and
√
√
√
√
activity lights)
Serial
√
Stereo headphone
√
√
√
√
Stereo microphone
√...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 17
Category Security
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports 12-cell Ultra Capacity
√
√
√
√
Battery
Supports HP Fast Charge
√
√
√
√
Technology
Security cable slot
√
√
√
√
Trusted platform module (TPM) 1.2 √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 18
Category
Operating system
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled without
√
√
√
√
Microsoft® Office:
● Windows® 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 Pro 64
● ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 19
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled with Microsoft
√
√
√
√
Office:
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 20
...;
√
● SuSE Linux
● Microsoft Logo (Windows 7 and Windows Vista Premium)
12 Chapter 1 Product description Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Restore Media (OSDVD):
√
√
√
√
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 21
... parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
√
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√
√
√
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HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 43
Computer major components
Item Description
Spare part number
(1) Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models
Computer major components 35
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 44
Item Description
Spare part number
15.6" HD LED AG (1366×768)
613361-001
15.6" HD+ LED WVA AG (1600×900)
613366-001
15... LED WVA AG with webcam (1600×900) with WWAN capability (includes 2 WWAN antenna cables)
613370-001
For use only on HP Compaq 6455b and 6450b Notebook PC models
14.0" HD LED AG (1366×768)
613372-001
14.0" HD+ LED AG (1600×900)
613376-001
14.0" ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 66
...
AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache) for use only on HP Compaq 6555b and 6455b computer models (includes replacement thermal material)
AMD Phenom II Dual-Core Mobile Processor N620 (2.8 GHz/35W/2 MB L2 cache) for use only on HP Compaq 6555b and 6455b computer models...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 124
... adapter from the computer.
116 Chapter 4 Removal and replacement procedures Description
Spare part number
For use only on HP Compaq 6555b and 6455b computer models:
AMD Phenom II Quad-Core Mobile Processor N930...Processor P520 (2.3 GHz/25W/2 MB L2 cache)
594173-001
AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache)
594165-001
For use only on , and then ...
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