HP ProBook 6550b Support Question
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Question posted by ldsn on April 10th, 2014
Hp 6550b Will Not Charge Battery While In Docking Station
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Related HP ProBook 6550b Manual Pages
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 1
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_1_8866.png)
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_1_8866.png)
Installing SATA Drivers on HP Notebook PCs
Technical white paper
Table of contents
Introduction ...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System prerequisites ...2
Adding SATA drivers to RIS Installation Points 3 ...
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 2
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_2_4117.png)
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_2_4117.png)
... store (example: c:\drivers\sata).
2
System Requirements and Prerequisites
Information regarding minimum hardware requirements for installing XP Professional is for each system on HP Notebook PC models. Note: You can also download HP drivers and utilities, including the most current
available ROM for the SATA Advanced Host Controller (AHCI) Interface. Audience
This white paper is...
HP ProtectTools Security Software 2010 - Page 12
![](/manualimages/h/u/hewlettpackard-probook-4325s-hp-protecttools-security-software-2010-fee12cb_12_63e7.png)
![](/manualimages/h/u/hewlettpackard-probook-4325s-hp-protecttools-security-software-2010-fee12cb_12_63e7.png)
... docking station. The hard drive encryption process is supported on the computer. The encryption process can continue to a USB flash drive. The time it can be encrypted, Drive Encryption for HP ...to work normally. If the notebook is based on the size of powerful encryption and strong access control software that if the password is unencrypted. HP Enhanced Pre-Boot Security
Pre-...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 9
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_9_19f2.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_9_19f2.png)
1 Product description
Category Product Name Processor
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6555b Notebook PC √
HP ProBook 6455b Notebook PC
√
HP ProBook 6550b Notebook PC
√
HP ProBook 6450b Notebook PC
√
AMD Phenom II Quad-Core Mobile √
√
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 10
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_10_f42a.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_10_f42a.png)
Category
Chipset Graphics
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
AMD Athlon II Dual-Core Processor √
√
P340 (2.2 GHz, 25W, 1 MB L2
cache)
AMD Athlon II Dual-Core Processor √
√
for Notebook PCs P320 (2.1 GHz/
25W/1 MB L2 cache)
Intel Core i7-740QM (1.73 GHz (Turbo up to 2....
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 11
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_11_c512.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_11_c512.png)
Category Panels
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports dual-display ports through √
√
√
√
docking station
Supports HP Privacy Filter
√
√
√
√
Supports 16×9 aspect ratio display √
√
√
√
panels
15.6-in, HD, ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 12
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_12_1119.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_12_1119.png)
Category Memory
Mass storage devices
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
14.0" HD LED AG with webcam
√
√
(1366x768) WWAN
14.0" HD LED BV with webcam
√
(1366x768) WWAN
14.0" HD+ LED AG with 64-...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 13
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_13_ad25.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_13_ad25.png)
Category
Optical drive
Microphone Audio Webcam Modem
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports the following hard drives: √
√
√
√
● 500-GB, 7200-rpm
● 320-GB, 7200-rpm SED
● 320-GB, 7200-rpm
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 14
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_14_480e.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_14_480e.png)
Category Ethernet
Wireless
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Marvell 88E8059 10/100/1000 √
√
network...provided by subscriber identity module (SIM), user-accessible behind battery
● 2 WWAN antennas (worldwide, 5-band) built into the display assembly
6 Chapter 1 Product description
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 15
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_15_956f.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_15_956f.png)
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Integrated wireless...-Picture Card
Docking
Docking supported through the HP √
√
√
√
Advanced 120W Docking Station
and HP 90W Docking Station
Ports
1394a
√
√
√
√
Accessory battery connector
√...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 16
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_16_ac19.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_16_ac19.png)
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
RJ-45 (Ethernet,...battery (55 WH)
Supports 9-cell Li Ion battery (93
√
√
√
√
WH)
NOTE: Does not support HP Fast Charge. Supports 6-cell Long Life Battery
√
√
√
√
Supports 8-cell Extended Life Battery...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 17
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_17_893f.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_17_893f.png)
Category Security
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports 12-cell Ultra Capacity
√
√
√
√
Battery
Supports HP Fast Charge
√
√
√
√
Technology
Security cable slot
√
√
√
√
Trusted platform module (TPM) 1.2 √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 18
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_18_79fa.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_18_79fa.png)
Category
Operating system
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled without
√
√
√
√
Microsoft® Office:
● Windows® 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 Pro 64
● ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 19
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_19_1020.png)
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled with Microsoft
√
√
√
√
Office:
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 20
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_20_876b.png)
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Restore Media (OSDVD):
√
√
√
√
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 Pro ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 21
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_21_f6b7.png)
...32 ● Windows Vista Enterprise 64 End-user replaceable parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 43
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_43_9959.png)
Computer major components
Item Description
Spare part number
(1) Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models
Computer major components 35
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 44
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_44_b434.png)
...)
15.6" HD+ LED WVA AG with webcam (1600×900) with WWAN capability (includes 2 WWAN antenna cables)
613370-001
For use only on HP Compaq 6455b and 6450b Notebook PC models
14.0" HD LED AG (1366×768)
613372-001
14.0" HD+ LED AG (1600×900)
613376-001
14.0" HD LED AG...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 66
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_66_898b.png)
...Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache) for use only on HP Compaq 6555b and 6455b computer models (includes replacement thermal material)
AMD Phenom II Dual-Core Mobile Processor N620 (2.8 GHz/35W/2 MB L2 cache) for use only on HP...4 threads, 35 W) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material...001
6-cell, 51-WH battery
Broadcom 43224 802.11 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 124
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_124_feb7.png)
... Mobile Processor P520 (2.3 GHz/25W/2 MB L2 cache)
594173-001
AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache)
594165-001
For use only on , and then shut it... system.
2. If you are unsure whether the computer is off or in Hibernation, turn the computer on HP Compaq 6555b and 6455b computer models:
Intel Core i7-720QM 1.60-GHz processor (turbo up to 2.80-...
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