HP ProBook 6470b Support Question
HP ProBook 6470b Support Question
Find answers below for this question about HP ProBook 6470b.Need a HP ProBook 6470b manual? We have 6 online manuals for this item!
Question posted by zirifra on May 6th, 2013
How May Find Drivers ?
My computer does not have the drivers for : Base system device, BCM 20702A0, Ethernet controller, network controller ,PC simple communications controller and universal serial bus (USB) controller. I have been unable to find them, what can i do ?
Current Answers
Answer #1: Posted by RathishC on May 6th, 2013 4:30 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Related HP ProBook 6470b Manual Pages
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 1
...installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6
Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems .. 7 For more information ...8
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 4
...
NO
Replace drive or
contact customer
YES
support for
replacement
Is drive recognized by the Diagnostics? NO
Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on
image and latest firmware for product model installed
Drive does not need to be Replaced (look to access the drive Document the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 5
...automatically runs. If a fault is detected in any newer HDD firmware updates or other HDD related product drivers for your product Software & Drivers download page to select the f2 function key when booting up the system. Unified Extensible Firmware Interface (UEFI)
The.../basic test. This diagnostic routine detects any faults and issues that can cause the drive to a USB key.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 6
... drive performance and reliability.
Procedures for the SATA Advanced Host Controller (AHCI) Interface. Page 6 The Intel Matrix Storage Technology solution technology provides improved performance and reliability, as well as support for notebook PC models that are released to the Intel Matrix Storage Manager driver are configured with Intel Matrix Storage Manager Technology. Intel...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai - Page 7
...be required to have the latest BIOS, firmware, and driver enhancements for an extended period of time. More information can...of the hard drive reading/writing heads is secured in the Control Panel to
permit the hard drive to viruses. ...however, these drives - For information about using external SATA communications based on how to contiguous space. however, this limitation, the ...
HP Notebook Reference Guide - Page 8
...
8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60 Cleaning the display 60 Cleaning the sides and cover 61 Updating programs and drivers ...62 Using SoftPaq Download Manager ...63 Using HP Software Setup utility 64
viii
HP Notebook Reference Guide - Page 11
... Support > User Guides. To access the notices, select Start > Help and Support > User Guides. For U.S. 1 Introduction
This guide contains general information about the operating system, drivers, troubleshooting tools, and support.
HP Notebook Reference Guide - Page 42
... by the ExpressCard manufacturer.
32 Chapter 5 External cards and devices NOTE: If the card does not eject, pull the card out of the taskbar. Like standard PC Cards, ExpressCards are
supplied by the ExpressCard manufacturer to safely ... of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card.
HP Notebook Reference Guide - Page 49
... turned off and the AC power cord is usually included with the device. Turn on the computer. A USB drive can be connected to a USB port on the computer. Using a serial device (select models only) 39 For more information about device-specific software, see the manufacturer's instructions. Using optional external drives
Removable external drives expand your options...
HP Notebook Reference Guide - Page 72
For worldwide support, go /contactHP. For U.S. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
62 Chapter 8 Maintenance Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest versions.
HP Notebook Reference Guide - Page 74
... utility, select Start > All Programs > HP Help and Support > HP Software Setup.
64 Chapter 8 Maintenance HP Software Setup utility allows you to install hardware-enabling drivers and optional software applications.
HP ProtectTools Getting Started - Page 38
... upon smart card removal check box to configure
the computer to the computer, if the associated driver from the manufacturer has been installed, and if a contactless card has been selected as an authentication...place it very close to the reader, follow the on to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as an ...
HP ProtectTools Getting Started - Page 57
...contactless card reader is connected to the computer, if the administrator has installed the associated driver from the
My Logons 47 Initializing the smart card HP ProtectTools Security Manager can use...smart card should provide tools to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as an ...
HP ProtectTools Getting Started - Page 60
...data daily.
How often you want to include in Windows Control Panel, or disable sound feedback by this feature. Open... hold down a designated key while swiping your data:
1. Device Access Manager and fingerprint authentication information is not backed up depends...only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to ...
HP ProtectTools Getting Started - Page 101
... click System and Security.
- In Windows XP, click Start, click Control Panel, and then click Performance and Maintenance. 2. Stopping the Device Locking/Auditing service does not stop the driver. Setup Procedures 91 Administrators can view and modify lists of devices or specific devices. or - or - Device Class Configuration
Administrators can also start or stop the service...
HP ProtectTools Getting Started - Page 110
... disk controller (HDC) ◦ Human interface device (HID) class ● Power ◦ Battery ◦ Advanced power management (APM) support ● Miscellaneous ◦ Computer ◦ Decoder ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver...
Getting Started HP Notebook - Page 6
Using an optional external numeric keypad 27 Using pointing devices ...28
Setting pointing device preferences 28 Using the pointing stick ...28 Using the ...upgrading the hard drive 35 Removing the hard drive ...35 Installing a hard drive ...37 Updating programs and drivers ...38 Cleaning your computer ...39 Cleaning products ...39 Cleaning procedures ...39 Cleaning the display 39 Cleaning ...
Getting Started HP Notebook - Page 10
...of the computer
● How to protect the computer
● How to care for the device
2 Chapter 1 Welcome
or - HP website
For U.S. support, go to http://www.hp.... to create a wired and/or wireless network
Help and Support
● Operating system information
To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates
Support.
● ...
Getting Started HP Notebook - Page 44
... (4) from the connector. 7. Use the plastic tab to lift the connector side of the computer to the computer. 3.
To remove the hard drive for the ProBook: 1. Pull the plastic tab on page 33). 5. Disconnect AC power and external devices connected to disengage the hard
drive from the computer. 9.
Getting Started HP Notebook - Page 46
... hard drive for the ProBook: 1. Pull the plastic tab (3) toward the center of the computer to http://welcome.hp.com/country/us/en/wwcontact_us.html.
38 Chapter 5 Maintenance Connect AC power and external devices to the computer. 9. Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with...
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