HP Presario CQ42-300 Support Question
HP Presario CQ42-300 Support Question
Find answers below for this question about HP Presario CQ42-300 - Notebook PC.Need a HP Presario CQ42-300 manual? We have 6 online manuals for this item!
Question posted by indoriaajay on July 5th, 2012
Overheating
my hp compaq cq42-372 tu model is overheated when i work on it. this model is under warrenty.
tell me the solution to solve this problem
Current Answers
Answer #1: Posted by hzplj9 on July 5th, 2012 1:36 PM
hzplj9
Member since:
June 25th, 2012 Points: 4,873,500
Member since:
June 25th, 2012 Points: 4,873,500
Depends how you have been using it. Check that the fan operates whilst powered up and feel for air being expelled from the grill around the rear or side of the laptop. If you have been using your laptop in bed or on the bed then it is likely the air vents could have been clogged with dust which would cause the overheating. This is something that should be investigated urgently to avoid the failiure of your motherboard. It is still worth contacting the retailer for advice whilst under warranty.
Related HP Presario CQ42-300 Manual Pages
Resolving Start Up and No Boot Problems Checklist - Page 1
... Memory Test and Hard Drive Test If all USB devices and media cards. 2. Perform a Hard Reset
1.
HP Notebook PCs - Resolving Start Up and No Boot Problems Checklist
Print and use recovery disk to recover the computer to resolve problems when computer does not startup or boot properly. Check AC adapter wiring and power connection to...
Notebook Essentials - Windows 7 - Page 7
... in the direction you want the pointer to the User Guides disc included with some models. Then, read this guide provides specific instructions for more multimedia formats
TouchPad
To move ...you begin using the TouchPad and TouchPad gestures, refer to the Notebook PC User Guide in Help and Support, or refer to go. Notebook Essentials
1
To scroll up and down along the right side...
Notebook Essentials - Windows 7 - Page 15
... Internet
Internet hardware and software features vary depending on computer model and your Internet service provider (ISP).
Notebook Essentials
9 Also, do not place the computer directly on...HP. Do not allow the AC adapter to the Regulatory, Safety and Environmental Notices. Chapter 3: What's next?
Å WARNING: To reduce the possibility of heat-related injuries or of overheating...
Notebook Essentials - Windows 7 - Page 18
... security disabled. To use your Internet connection without your wireless network, refer to the Notebook PC User Guide in Help and Support.
2. If the wireless computer is amber, turn ... computer. For help locating the wireless action key, refer to the Notebook PC User Guide in Help and Support.
12
Notebook Essentials If you need this information when you configure the computer and ...
Notebook Essentials - Windows 7 - Page 24
... pillows or rugs or clothing, during operation.
18
Notebook Essentials Software is functioning abnormally
If the software is in the loss of overheating the computer, do not allow the AC adapter to...+delete. Do not allow the computer to cool to cool internal components and prevent overheating. The computer and the AC adapter comply with the user-accessible surface temperature limits ...
Notebook Essentials - Windows 7 - Page 38
... 25 operating system, Windows 7 1 overheating, computer 18
P
performing a recovery ... 25 input power 25 operating environment 25 temperature 25
startup problems, troubleshooting 17 surge protection 8 system recovery 21, 24... display problems 17 external device problems 19 overheating problems 18 resources 17 software problems 18 startup problems 17 unresponsive computer 18 wireless network problems 19...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 1
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 5
v MSG revision history
Revision A
Publication date April 2010
B
October 2010
Description
Edited this guide to include HP G42 Notebook PC and Compaq CQ42 Notebook PC information only.
● Added newly supported memory modules to spare parts listings in the following locations: Computer major components on page 20, Mass storage devices ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 12
Category
Chipset Graphics
Description
HP G42
N620 DDR3-1333 Mhz
DC QC P920 1.6Ghz ... of system memory
UMA
√ √
√ √
√ √
√
√ √
Compaq Presario
CQ42
Discrete
√ √ √
Compaq Presario
CQ42
Compaq Presario
CQ42
UMA Models UMA Models
150 - 199
100 - 149
√
√ √
√
√
√
√
√
...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 13
...
Description
HP G42... 512-MB of dedicated video memory (64-MB×16 DDR3, 4 pcs, 800-MHz))
Support for BD or HD-DVD
√
playback with ... (DDR3 1333 MHz can be downgraded to DDR3 800 MHz)
Supports the following configurations:
Compaq Presario
CQ42
Discrete
Compaq Presario
CQ42
Compaq Presario
CQ42
UMA Models UMA Models
150 - 199
100 - 149
√
√
√
√
√...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 14
Category
Description
HP G42
Hard drives
Optical drives
Diskette drive Camera Microphone Audio
● 4096...audio
UMA
√ √
√
√ √
√
√
√
√
Compaq Presario
CQ42
Discrete
√ √
Compaq Presario
CQ42
Compaq Presario
CQ42
UMA Models UMA Models
150 - 199
100 - 149
√
√
√
√
√
√
√...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 15
...
√
HDMI or 5-in -1 Digital Media Slot; Category
Description
HP G42
UMA
Supports Microsoft Premium
√
requirements
Altec Lansing speakers
√
Modem
Support for
√
wide-aspect or standard-aspect video
Compaq Presario
CQ42
Discrete
√
Compaq Presario
CQ42
Compaq Presario
CQ42
UMA Models UMA Models
150 - 199
100 - 149
√
√
√
√...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 16
Category
Description
HP G42
HDMI v1.3 supporting 1080p with HDCP key
Single port configured...
End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Memory module
UMA
√ √
Compaq Presario
CQ42
Discrete
√
Compaq Presario
CQ42
Compaq Presario
CQ42
UMA Models UMA Models
150 - 199
100 - 149
√
√
√
√
√
√
&#...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 30
Computer major components
Item (1)
Description
35.6 cm (14-in), WXGA, BrightView display assembly
NOTE: See Display assembly components on page 26 for more display assembly internal component spare part information. ● For use with integrated microphone and webcam; Presario, matte black
Spare part number 592146-001
20 Chapter 3 Illustrated parts catalog
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 31
Presario, biscotti ● For use with integrated microphone and webcam; HP, charcoal (for model 1.1 only) Keyboards ● For use in Brazil (for model 1.1 only) ● For use ...in Taiwan ● For use in Thailand ● For use with integrated microphone and webcam; HP, silver (for model 1.1 only) Power button board (includes cable) Touchpad button board (includes cable) Thermal module -...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 36
Display assembly components
Item (1)
(2) (3)
Description Display bezel ● HP, for use with microphone and webcam ● Presario, for use with microphone and webcam 35.6 cm (14-in) high definition, Brightview, display panel (includes display panel cable) Display hinge cover Display bracket (with ...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 37
Item (6)
(7)
Description (4) Webcam cable (5) Antennas and cables Display back cover ● Presario, matte black ● Presario, biscotti ● HP, biscotti ● HP, silver ● HP, white (for model 1.0 only) ● HP, charcoal (for model 1.1 only) Webcam module Display screw kit (not illustrated; includes screws and screw covers) Display rubber display kit (not illustrated)
...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 42
....6 cm (14-in) WXGA Brightview display assembly for use with integrated microphone and webcam; Presario, matte black Display bezel, HP, for use with microphone and webcam Display bezel, Presario, for use with microphone and webcam Display back cover, Presario, matte black Display hinge cover Display cable kit Display screw kit (not illustrated) For use...
Compaq Presario CQ42 Notebook PC and HP G42 Notebook PC - Maintenance and Service Guide - Page 43
... 600630-001 600631-001 602745-001 602992-001 603785-001 604603-001 606155-001
Description
Display back cover, Presario, biscotti Display back cover, HP, biscotti Webcam module Hard disk drive, 160-GB 7200 RPM Hard disk drive, 320-GB 7200 RPM Hard...cable) 35.6 cm (14-in) WXGA Brightview display assembly for use with integrated microphone and webcam; HP, silver
Sequential part number listing 33
Notebook PC User Guide - Windows 7 - Page 2
...your computer. Microsoft and Windows are set forth in the Notebook PC User Guide, go to the HP Web site at http://www.hp.com/support. The only warranties for technical or editorial ...should be construed as constituting an additional warranty.
The information contained herein is subject to most models. SD Logo is a trademark owned by its proprietor. Bluetooth is a trademark of Microsoft ...
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