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HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

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Question posted by annborders on August 3rd, 2011

Document Jam?

trying to copy and machine keeps telling me document feeder jam. Nothing is in machine machine is clear of paper and still can't copy

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Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages

Reference Guide - Page 1

...PHOTOSMART PREMIUM FAX e-ALL-IN-ONE C410 series Start setup here... 1 Verify box contents Inside... Remove all models 2 Unpack printer. Slide the carriage to know your HP Photosmart 4 Features and tips 6 Get more info 8 Specs 8 Networked printer...present) Printed in [English] Printed in the printer. Install the document feeder tray 1. Setup troubleshooting 3 Get to the ...
Reference Guide - Page 6

...document feeder tray, print side up . Fax Fax photos and documents •• Place the original print side down . •• To copy more information, go to: www.hp.com/go/inkusage. Use the Fax menu on the printer... Initialization, which prepares the printer and cartridges for printing •• Printhead servicing, which keeps print nozzles clear and ink flowing smoothly &#...
Reference Guide - Page 8

... Paper specifications (for this printer only with the HP Photosmart software...7: Click Start > All Programs > HP > Photosmart Prem C410 series > Help. •• Mac OS ...paper) •• Output tray capacity: Plain paper sheets: Up to 50 (60 to 90 gsm. (20 lb) paper) •• Photo tray capacity: Photo paper sheets: Up to 20 •• Document feeder tray capacity: Plain paper...
User Guide - Page 21

... connect one end to your home or office setup is not described in this section, set up the HP Photosmart as you might experience problems sending and receiving faxes. Voice calls and answering machine (You answered Yes to question 5 only.) computer dial-up modem (no voice calls received) voice calls received) DSL service...
User Guide - Page 33

... set up modem and answering machine If you also have a built-in phone, for fax tones. If incoming fax tones are using your device. (The maximum number of rings you have set, and then play your computer has only one phone port, you do not use the HP Photosmart for faxing 31 if there are two...
User Guide - Page 35

... to a voice mail service through your modem software, the HP Photosmart will emit fax reception tones and receive the fax; Set your device. (The maximum number of rings varies by your answering machine to answer after the number of rings you receive both the answering machine and telephone to the "OUT" port on the back of...
User Guide - Page 40

...the HP Photosmart 1 Automatic document feeder 2 Control panel 3 Photo tray 4 Paper tray extender (also referred to as the tray extender) 5 Paper-width ...device 13 Lid backing 14 Lid 15 Glass 16 Cartridge door access handle 17 Paper-width guide for the main input tray 18 Main input tray (also referred to as the input tray) • Top and rear views of the printer 38 Get to know the HP Photosmart
User Guide - Page 51

... printing, return any unused photo paper to prevent bleeding over time from high humidity. Fingerprints on paper The HP Photosmart is too thin, that has ...paper can feed incorrectly through the paper path, causing paper jams. • Store photo media in its original packaging inside a resealable plastic bag on paper 49 Find a paper type that stretches easily. Test a variety of paper...
User Guide - Page 76

... HP Photosmart and press OK. Slide original with print side up into document feeder tray until it stops at edge of the following: Single page scan a. Multiple page scan a. Load original. Lift lid on product. 74 Scan Scan Press Start Scan. Do one of paper. Highlight Scan to the memory card or storage device that...
User Guide - Page 92

...send a fax to the same recipient list, you should press Start on the control panel of the HP Photosmart. You must use the keypad on their fax machine after they...faxes in black. NOTE: The list of the document feeder tray. 7. When prompted, load your originals in a conversation before sending the fax, inform the recipient that is connected to send the fax, press Start Fax. At this fax...
User Guide - Page 93

.... 2. Press the down arrow button to select Fax Menu. Set up into the document feeder tray. 2. To cancel a scheduled fax 1. Enter the fax number by pressing Cancel on the control panel when the Send Fax Later message is highlighted on the display. Press Start Fax. To schedule a fax from the HP Photosmart using speed dials. Press the Menu button...
User Guide - Page 94

... select the displayed speed dial entry. Press Start Fax. • If the device detects an original loaded in the automatic document feeder, the HP Photosmart sends the document to set up another number. TIP: If the recipient reports issues with can try changing the resolution or contrast of the fax you sent, you want to the number you...
User Guide - Page 95

... HP Photosmart To receive a fax manually 1. Set the Rings to Answer setting to a high number to answer the incoming call before the product answers. Press Start Fax on and you have paper loaded in the input tray. 2. Remove any originals from a sending fax machine, do the following: a. When you to allow you hear fax tones from the document feeder...
User Guide - Page 139

... disk and select OCR under the Custom installation options. Copy troubleshooting Use this did not solve the issue, try to copy Try the following solutions to copy • Parts of the original do not appear or are listed in the document feeder tray. • If you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might...
User Guide - Page 164

... the same phone line as the product, make sure it up the HP Photosmart for faxing. In this case, the answering machine will record the fax tones. Load letter or A4 unused plain white paper into the input tray. 2. For more information, see the printed documentation that the product would not answer incoming calls. Then, run...
User Guide - Page 169

...clear the memory, you can also delete the faxes stored in the input tray. • There is no paper jam. • The print carriage is not stalled or blocked. If this did not solve the issue, try... the product from memory. See the printed documentation for faxing. If not, close the print cartridge door, as shown below : Fax troubleshooting 167 Make sure: • The product...
User Guide - Page 171

... down arrow button to highlight Fax Speed, and then press OK. 4. See the printed documentation for information on the error ...paper jam. • The print carriage is set too fast. Press the On button to clear the message and resume faxing. Make sure: • The product is on the product. • The product is not stalled or blocked. If this did not solve the issue, try...
User Guide - Page 173

...to All Rings. Solution 5: Clear the memory of the product Solution: If Backup Fax Reception is enabled and there is...try the next solution. Cause: The Distinctive Ring setting was not set up correctly for more information. • There is paper loaded in the input tray. • There is no paper jam. • The print carriage is selected as shown below: Fax...documentation for faxing.
User Guide - Page 174

The product automatically begins printing all the unprinted faxes from printing faxes, review the display for faxing. If this did not solve the issue, try the next solution. Turn off the product. To clear the memory, you can also delete the faxes stored in the input tray. • There is no paper jam. • The print carriage is set...
User Guide - Page 176

... in the input tray. • There is no paper jam. • The print carriage is not stalled or blocked. See the printed documentation for faxing. If this did not solve the issue, try the next solution. Press the On button to clear the message and resume faxing. Solution 2: Check for error messages on the display Solution: If...

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