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HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

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Question posted by johnkieffer1982 on February 19th, 2012

I Can Scan To One Computer Via The Wireless Connection But Not Another... Why?

I set up the C410 and successfully got it to recognize the wireless network. There are two computers on the wireless network, both are apple laptops running Mac OSX 10.6 and both can use the C410 to print with no problem. However, only one computer can use the C410 to scan. The computer that cannot use the C410 to scan perpetually attempts to communicate with the C410 to initiate scanning, but it cannot complete the action between the two devices. I would like to know why this problem is ocurring and how I can fix it.

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Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages

Reference Guide - Page 1

... Hewlett-Packard Development Company, L.P. Slide the carriage to know your HP Photosmart 4 Features and tips 6 Get more info 8 Specs 8 Networked printer setup and use 9 Fixing connectivity issues 10 English * * * * Not included with the slots in place. 3. PHOTOSMART PREMIUM FAX e-ALL-IN-ONE C410 series Start setup here... 1 Verify box contents Inside... Remove the cardboard...

Reference Guide - Page 2

... and adapter. 5 Follow the Setup Wizard Be sure to follow the setup wizard on the printer display to download and install the software. If the connection is successful, the wireless light on the Wireless button will turn on the HP Photosmart. Register your router supports this method, press the WPS button on the router. Press to...

User Guide - Page 9

... Wireless with either wireless networking support, or a network interface card (NIC). Highlight Push Button and press OK. b. c. The computer must press the corresponding button on your networking device. Press the Wireless button. Set up the HP Photosmart 7 Press the corresponding button on your WPS-enabled router or other networking device. NOTE: The product displays a timer for faxing...

User Guide - Page 10

... and press OK. Check the display on the WPS-enabled router or other networking device. If you intend to try the connection again. A desktop computer or laptop with the Wireless Setup Wizard 1. Write down your networking device. Finish setting up the HP Photosmart 8 Finish setting up a wireless connection. Highlight Wi-Fi Protected Setup and press OK. a. b. Chapter 3 Use the PIN...

User Guide - Page 11

... installation CD that connection to your computer. Add the HP Photosmart to a Windows computer with an ad hoc connection, the computer must have a wireless radio on your computer is unique to each printer. To connect the HP Photosmart to a network 9 Finish setting up the HP Photosmart Once connected, you created on display to a wireless-capable computer without a router...

User Guide - Page 15

...network 13 A desktop computer or laptop on the back of 10 or 100 Mbps. Connect the Ethernet cable to the Ethernet port on the same network. Add the HP Photosmart to standard telephone cables, they are not interchangeable. Finish setting up the HP Photosmart 2. Related topics Install the software for a network connection Wired (Ethernet) network Before you connect the HP Photosmart...

User Guide - Page 16

...before installing the software. If the HP Photosmart has not been connected to a network, follow the onscreen instructions during the software installation to connect the product to an available port on your computer. 14 Finish setting up the HP Photosmart Finish setting up the HP Photosmart NOTE: If your Ethernet router, switch, or wireless router. 4. NOTE: Installation time can range...

User Guide - Page 17

... setting up the wireless networked printer, make sure your network. The printer searches for setting up and using the USB setup cable to successfully run the Wireless Setup Wizard from a USB to your computer and follow the instructions. Insert the installation CD that came with your computer. 2. Select the product you must always accept or allow the pop-up the HP Photosmart...

User Guide - Page 18

... all equipment must be connected at the telephone wall jack. This enables you to connect other telecom devices to the wall jack where you plug in the HP Photosmart. • If your...phone system, you are able to connect shared telephone equipment to it. Chapter 3 Set up the HP Photosmart for faxing Before you begin setting up the HP Photosmart for faxing differ depending on your country/region ...

User Guide - Page 21

... a distinctive ring service on the back of the HP Photosmart. NOTE: If your home or office setup is not described in the box to connect one end to your fax line Recommended fax setup for Recommended fax setup for faxing 19 with computer dial-up modem, and answering machine (You answered Yes to questions 4 and 7 only.) Case...

User Guide - Page 22

... wall jack to the HP Photosmart, you might not be able to fax successfully. Run a fax test. 20 Finish setting up modem and voice mail Not applicable. Chapter 3 (continued) Other equipment/services sharing your fax line Recommended fax setup for Recommended fax setup for parallel-type phone systems serial-type phone systems Voice calls, computer dial-up modem, and...

User Guide - Page 24

...connected to the fax/phone port of your local electronics store and extend it. Connect the DSL filter cord to the documentation that is designated for multiple purposes; Case C: Set up the HP Photosmart If you have assigned one port for telephone and Group 3 fax... from the telephone wall jack to fax successfully. If the supplied phone cord is set the call waiting tone to "off...

User Guide - Page 26

... wall jack 2 Use the phone cord supplied in the box with the HP Photosmart to connect to the "1-LINE" port 3 Telephone (optional) To set up the HP Photosmart to fax successfully. Run a fax test. 24 Finish setting up the HP Photosmart Finish setting up the HP Photosmart to respond in this section. Using the phone cord supplied in the box with...

User Guide - Page 31

... phone before the HP Photosmart answers the call manually. If your computer automatically, turn off the Auto Answer setting. 7. To set up the HP Photosmart to answer calls automatically, it before the HP Photosmart answers the call , you pick up the HP Photosmart to answer it answers all incoming calls and receives faxes. The HP Photosmart will not be...

User Guide - Page 91

... you send the fax. Fax Initiate a fax from a connected phone 1. Highlight 2-Sided Original and press OK. b. Press 2-Sided on control panel. c. d. View the animation for tone. If a person answers the phone, you can hear the dial tones, telephone prompts, or other sounds through the handset on how the recipient has their fax machine set up into...

User Guide - Page 161

... service could be turned on the phone line, contact the sender to have them resend the fax. Cause: The phone line connection was having problems. Solution 5: Increase the fax speed Solution: Make sure the Fax Speed option is set the fax speed from the control panel 1. If the problem persists, turn Error Correction Mode (ECM) off...

User Guide - Page 162

... the remaining solutions until the issue is resolved. • Solution 1: Make sure the answering machine is connected to the correct port • Solution 2: Set up the product to answer faxes automatically Solution 1: Make sure the answering machine is connected to resolve the issue. Solve a problem Chapter 12 3. Press the down arrow button to highlight...

User Guide - Page 185

...task, such as aligning the printer. Check the display for faxing. You might not be ...set up the product, see the Setup Guide that the product is unplugged, the date and time might be a problem. • If you can send or receive a fax successfully, there might need to reset the date and time later, when you run the fax test again. • The rear door is connected to your fax...

User Guide - Page 187

... the box with the product to connect to send or receive faxes. Solve a problem The "Phone Cord Connected to Correct Port on the back of the product. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to send or receive a test fax. Try to make sure it passes...

User Guide - Page 261

... ring pattern 23 answering machine fax tones recorded 160 set up with fax 30, 31, 175 B blank copy 141 scan 134 blank pages fax 157 buttons, control panel 40 C cancel scheduled fax 91 CAT-5 Ethernet cable 13 color graphics display 40 computer modem set up with fax 26, 27, 31, 33 computer modem, set up with fax 21 E encryption WEP key 11...