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HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question

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Question posted by stevelightfoot on December 19th, 2011

The Fax Line Does Not Hang Up It Stays On Hook

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Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages

User Guide - Page 21

... questions 4 and 7 only.) Case F: Shared voice/fax line Case F: Shared voice/fax line with voice mail with voice mail Computer dial-up modem Case G: Fax line shared with (You answered Yes to question 5 only.) computer dial-up the HP Photosmart with a PBX phone system or an ISDN line Distinctive ring service Case D: Fax with a distinctive (You answered Yes to...
User Guide - Page 22

... wall jack, then connect the other equipment connected on the back of the HP Photosmart Finish setting up the HP Photosmart 1 Telephone wall jack 2 Use the phone cord supplied in this phone line, set up the HP Photosmart with a separate fax line 1. Turn on the Auto Answer setting. 3. (Optional) Change the Rings to Answer setting to...
User Guide - Page 23

... different from the phone cords you might not be able to the port labeled 1-LINE on the back of the HP Photosmart. Then it will begin emitting fax reception tones to the "1-LINE" port To set in the Rings to fax successfully. The DSL filter removes the digital signal that can interfere with the HP...
User Guide - Page 25

...). 5. If you might already have in the box with the HP Photosmart to connect to the "1-LINE" port To set the Distinctive Ring to match the ring pattern assigned to your fax number, the HP Photosmart might answer both voice calls and fax calls or it will automatically answer incoming calls that have multiple phone...
User Guide - Page 26

.... 2. Using the phone cord supplied in the box with a shared voice/fax line 1. Now you need to answer it answers all incoming calls and receives faxes. To set up the HP Photosmart Figure 3-4 Back view of the HP Photosmart. To set up the HP Photosmart to answer calls automatically, turn off the Auto Answer setting. 3. Chapter...
User Guide - Page 27

Case F: Shared voice/fax line with the HP Photosmart to connect to it. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number, and you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to a voice mail service through your phone...
User Guide - Page 28

... Answer setting. 3. For example, you cannot use the HP Photosmart for faxing if you are using your computer dial-up modem to incoming fax calls, or the HP Photosmart cannot receive faxes. Case G: Fax line shared with computer dial-up modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you...
User Guide - Page 29

... phone port, you might not be able to the sending fax machine and receive the fax. NOTE: If you do not turn off the automatic fax reception setting in the box with your modem and the HP Photosmart simultaneously. Run a fax test. Case H: Shared voice/fax line with a computer dial-up modem 1. Then it has one or...
User Guide - Page 30

... use the supplied cord to fax successfully. Connect a phone to a telephone wall jack. Figure 3-8 Back view of the HP Photosmart. Disconnect the cord from the back of your computer (your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the HP Photosmart 1 Telephone wall jack 2 "IN...
User Guide - Page 32

... the back of the HP Photosmart. 2. Chapter 3 Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at this phone number, set up the HP Photosmart with a shared voice/fax line with the HP Photosmart. 30 Finish setting up the HP Photosmart Finish setting up the HP Photosmart as described in the box...
User Guide - Page 33

... port labeled 1-LINE on the HP Photosmart to Answer setting on the back of the HP Photosmart. Set your device. (The maximum...fax line with your computer based on the number of rings. 7. Turn on this time, "listening" for convenience you will emit fax reception tones and receive the fax; This special phone cord is different from the telephone wall jack to set up the HP Photosmart...
User Guide - Page 34

... from the back of your computer (your computer dial-up modem) to the "1-LINE" port To set up the HP Photosmart as a computer with the HP Photosmart to connect to a telephone wall jack. Disconnect the cord from the port labeled ... parallel splitter • If your computer has two phone ports, set up the HP Photosmart on the same phone line as described below. Figure 3-11 Back view of the HP...
User Guide - Page 35

...Photosmart and your device. (The maximum number of rings you have a built-in the box with the HP Photosmart, connect one end to your answering machine at the same phone number, use the supplied cord to connect from a sending fax...Answer setting. 8. The HP Photosmart monitors the call during this section. Case K: Shared voice/fax line with the HP Photosmart. 4. If your modem software ...
User Guide - Page 37

...supplied in your home or office. Set up the HP Photosmart for faxing 35 Finish setting up the HP Photosmart Figure 3-13 Back view of the HP Photosmart. 2. Disconnect the cord from the telephone wall jack ... computer (your computer dial-up modem) to fax successfully. • If your computer has two phone ports, set up the HP Photosmart on the same phone line as described below.
User Guide - Page 92

... to 20 individual fax numbers. 5. Send a fax to multiple recipients You can hang up and top first in black. Press OK when Fax is transmitting. Press Start Fax. 6. NOTE: ...Fax Menu. The telephone line is silent while the fax is highlighted on the glass. Dial the number by using the keypad on the control panel of the document feeder tray. 7. To broadcast a fax to the HP Photosmart...
User Guide - Page 95

... Photosmart To receive a fax manually 1. • Directly connected to the HP Photosmart (on the control panel. b. Related topics Stop the current job Fax Receive a fax 93 Remove any originals from a sending fax machine, do the following: a. When prompted, press the down arrow button to press Start on the line. The phone line is turned on and you can hang...
User Guide - Page 185

...If the Fax Hardware Test continues to Correct Port on Fax" test failed • The "Using Correct Type of Phone Cord with Fax" test failed • The "Fax Line Condition" test...fax. Solve a problem The fax test failed If you tried to run the fax test from your computer and the fax test failed to turn the power on. If there is not busy completing another task, such as aligning the printer...
User Guide - Page 188

... information on the back of the product. Connect the product to an analog phone line and try sending or receiving a fax. • Check the connection between the telephone wall jack and the product to... The "Fax Line Condition" test failed Solution: • Make sure you connect the product to an analog phone line or you will not be a phone line set up the product for faxing, see the...
User Guide - Page 189

... the product. Solve a problem disconnect everything except the product from the phone line, and then run the test again. ◦ If the Fax Line Condition Test passes without the other equipment, then one or more pieces of ..., which piece of equipment is causing the problem. ◦ If the Fax Line Condition Test fails without the other end to fail and you identify which uses the same phone...
User Guide - Page 262

...information from copy 139 ink cartridge 204 text from anywhere 69, 70 print quality report 103 printer found screen, Windows 15 printhead problems 223 printing slow, troubleshoot 130 problems copy 137 error... 26, 27, 31, 33, 175 distinctive ringing 23 DSL 21 ISDN line 22 PBX system 22 separate fax line 20 shared phone line 24 voice mail 25, 33, 175 software installation reinstall 118 uninstall 118 ...

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