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HP Photosmart 1115 Support Question

HP Photosmart 1115 Support Question

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Question posted by Anonymous-107668 on April 14th, 2013

Why Is There No Green Or Blue Printing From New Cartridge?

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Current Answers

Answer #1: Posted by tintinb on April 15th, 2013 8:37 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

Points: 7,056,560
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The non-presence of the blue or green color in your HP Photosmart 1115 printed output inidcates an empty colored ink cartridge or incompatbility issue. First, you have to make sure that the colored ink cartridges are compatible with the model of your printer. Then make sure that the printer has ink.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin


Related HP Photosmart 1115 Manual Pages

HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 3

... need 6 loading paper ...8 replacing or installing print cartridges 11 using your printer with a computer 13 Chapter 2 getting to know your printer 15 tools menu...15 adjusting the printer settings from the control panel 16 test page ...17 paper type and size 17 page layout ...18 photo cropping 20 photo brightness 20 photo color (model 1215 21 factory default...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 4

hp photosmart 1215/1115 color printer printing photos from a memory card 26 deciding which photos to print 27 printing an index page 27 choosing photos using the control panel 28 cancelling a photo 30 Chapter 4 troubleshooting 31 important Windows PC information 31 software problems 33 hardware problems 34 printing problems ...37 error messages...39 Chapter 5 specifications 41 ii
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 5

.../1115 color printer! If you do not have installed the HP PhotoSmart software on your new printer and plenty of detailed printing and troubleshooting information. After you have Acrobat Reader, you acquainted with your computer, you for in the box. To view the Onscreen User's Guide: • Windows PC: From the Start menu, choose Programs, HP PhotoSmart, Photo Printing...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 6

hp photosmart 1215/1115 color printer information map getting started unpacking your printer other items you will need printer parts control panel indicator lights loading paper loading paper in the paper tray loading paper in the photo tray loading a single envelope loading a stack of envelopes loading index cards and other small media replacing or installing print cartridges getting to...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 7

... the print dialog box saving photos saving from a memory card saving from a memory card to your Windows PC saving from a memory card to your Macintosh saving using infrared care and maintenance using the hp photosmart toolbox (Windows PC) using the hp photosmart utility (Macintosh) cleaning the printer cleaning the outside of the printer cleaning the print cartridges troubleshooting...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 8

hp photosmart 1215/1115 color printer printer parts OUT tray This tray catches your printed photos or documents Paper width guide Adjust this guide to fit close to the edge of the paper in the paper tray Paper tray Place paper or envelopes in this tray for printing Photo tray Place 4 x 6 inch (102 x 152 mm) photo paper in this tray...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 9

...photosmart 1215/1115 color printer control panel Copies Use this button to select the number of copies you want to print Choose Photos Use this button to choose which photos you want to print or save from the memory card Cancel/No Press this button to stop printing... wirelessly print or save your photo or document Tip: To get maximum use from your print cartridges, do not unplug the printer or ...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 11

... output quality. HP inkjet paper can print on the Web at most computer and office supply stores or on many different types and sizes of paper. To connect the printer to a Macintosh computer, you need a USB compliant interface cable. hp photosmart 1215/1115 color printer cables To connect the printer to a Windows PC, you need a bi...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 16

... the copper contacts on the print cartridge. Note: Do NOT touch the ink nozzles or the copper contacts. hp photosmart 1215/1115 color printer 5 Remove the tape from the new print cartridge: • Take the print cartridge out of its package. • Grasp the green tab and peel off the blue tape, being careful not to lock the print cartridge in the paper tray.
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 17

.... It must be able to order a new CD so that you just purchased a new computer) and your computer the HP Photo Printing Software will not include the HP Photo Printing Software. The printer begins printing an automatic calibration page to a computer and installing the software see the Onscreen User's Guide. hp photosmart 1215/1115 color printer 9 On the Control panel, press...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 20

... with an asterisk (*) on the Control panel to know your printer hp photosmart 1215/1115 color printer model 1115 Tools menu option Print a test page Clean the print cartridges Select default paper type Select default paper size Select page layout Photo cropping Adjust photo brightness Reset all tools settings Choices No default Photo paper Plain paper No default 8.5 x 11 inches 4 x 6 cm...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 21

... the Tools button to check your print cartridges and make sure the paper is set to manual, the LCD will ask you to select the paper size and paper type (plain paper or photo paper) each time you print. test page paper type and size hp photosmart 1215/1115 color printer You can also choose to select...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 22

... type and size default settings or you can choose: • Photo Album - The printer uses the photo orientation setting from the digital camera. hp photosmart 1215/1115 color printer page layout model 1115 You can set your printer to request the paper type and size for each time you print, select No Default. 3 Press OK/Yes. Select this option...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 24

... to lighten your photos or the left side of the Tools button to indicate that it may be slightly wider or shorter. To adjust the photo brightness: 1 On the Control panel, press the Tools button until the LCD asks if you select. hp photosmart 1215/1115 color printer photo cropping The printer automatically crops a photo exactly to know...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 29

... a memory card. You can use infrared without a computer 3 Your HP PhotoSmart 1215/1115 color printer allows you to print directly from the photo tray, check that the photo tray is engaged. paper type and size settings If you want to print photos on 4 x 6 inch (102 x 152 mm) photo paper from a memory card or use the Control panel to choose...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 30

hp photosmart 1215/1115 color printer Model 1115 gives you choose the photos. • Photo Album vs. Note that you do not have the option to select these options each time you print. See "choosing photos using the control panel" on page 28 if you will still have to change the paper type and size for a specific print job. For...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 31

... name, date and index number appear under each thumbnail. hp photosmart 1215/1115 color printer deciding which photos to print When you are deciding which may be different than the printer reference number on the printed index page. printing an index page Index page Camera LCD An index page, which photos to print, you can use: • A printed index page to...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 35

...8226; My photos are using your HP PhotoSmart printer with a Windows PC, the printer requires a continuous connection to your questions quickly on page 37. • There is very slow. See "printing problems" on... memory cards in the printer, as well as print cartridge ink levels, and other feedback from the printer. 31 See "important Windows PC information" on the printer's LCD. The computer ...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 43

... job are corrupted and cannot be accessed. Card access error. error messages hp photosmart 1215/1115 color printer LCD Message Problem Solution Some photos are missing. The file received from your computer, and then print the file from the memory card. print job have been deleted. File directory structure The inserted memory card is not supported...
HP PhotoSmart 1215/1115 - (English) Basics Guide - Page 45

... PC) 41 Connectivity, Standard Connectivity, Optional (Model 1215) Printing and saving from the printer: JPEG (baseline data), File Formats uncompressed TIFF (RGB and Ycbcr), and DCF files created by a digital camera. specifications 5 Paper Trays 2 paper trays: one letter size, one 4 x 6 inch (102 x 152 mm) photo Input Capacity 100 sheets letter, 20 sheets 4 x 6 inch...

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