HP Officejet Pro 8600 Support Question
HP Officejet Pro 8600 Support Question
Find answers below for this question about HP Officejet Pro 8600.Need a HP Officejet Pro 8600 manual? We have 3 online manuals for this item!
Question posted by lawsonacres on May 29th, 2012
Receiving Fax Problem
Why suddenly I am not able to receive an incoming fax after 4 monhs of excellent service?
Current Answers
Related HP Officejet Pro 8600 Manual Pages
Getting Started Guide - Page 3
... the printer...8
Set up and use fax...9 Set up fax...9 Use fax ...14 Fax and digital phone services 17
Set up wireless (802.11) communication 18 Solve setup problems...20
Problems setting up the printer 20 Problems installing the software 21 Problems setting up fax...21 Wireless (802.11) setup problems 23 Problems using Web Services 25 Use the embedded web server (EWS...
Getting Started Guide - Page 10
...able to fax calls.
CAUTION: If you request double or triple rings for your telephone company to subscribe to a distinctive ring service... be sure you cannot receive faxes automatically. HP recommends that...devices or services with the printer) ready.
You also need to connect the printer to
other telephone equipment and you encounter
problems setting up the printer to answer incoming...
Getting Started Guide - Page 12
... is plugged into the correct port
• Checks for a dial tone
• Checks for faxing. Touch Rings to automatically receive incoming faxes. Touch Fax Setup, and then touch Basic Fax Setup. Where can configure fax settings using these tools or settings, see "Problems setting up arrow or down arrow to the printer
• Checks that was installed on...
Getting Started Guide - Page 17
... digital-to -analog filters or converters when setting up the printer for the correct setup options based on their customers with digital phone services, such as DSL/ADSL, PBX, or ISDN), you to send and receive faxes with your country/region.)
• PBX: A private branch exchange (PBX) phone system
• ISDN: An integrated...
Getting Started Guide - Page 21
... up properly for damage. If prompted, choose your country/region, and then type "fax error codes" in the CD drive, inspect the HP software CD for faxing, you might experience problems when sending faxes, receiving faxes, or both.
Windows Device Manager.
• If the computer cannot recognize the HP
software CD in the Search box. Note: If...
Getting Started Guide - Page 22
... to make sure that you will use for faxing, you can disconnect all the other equipment is causing problems. Try adding them back one at a time and rerunning the test each time until you subscribe to a voicemail service on the same phone line, but cannot receive faxes
• If you have a computer dial-up modem...
User Guide - Page 7
... send later 65 Send a fax to multiple recipients 66 Send a fax in Error Correction Mode 66 Receive a fax...67 Receive a fax manually...67 Set up backup fax...68 Reprint received faxes from memory 68 Poll to receive a fax...69 Forward faxes to another number 69 Set the paper size for received faxes 70 Set automatic reduction for incoming faxes 70 Block unwanted fax numbers 70 Add numbers...
User Guide - Page 65
... following topics: • Send a fax • Receive a fax • Set up correctly by running the fax setup test from the control panel.
You can verify the fax is set up speed-dials to send faxes quickly and easily to speak with the printer. You can schedule faxes to send and receive faxes, including color faxes. NOTE: If you can also...
User Guide - Page 84
...able to subscribe to a low cost phone service that allows you experience problems faxing, try using a slower fax speed or disabling the fax error-correction mode (ECM). For more information about changing the fax speed, see Set the fax... more information about using ECM, see Fax over Internet Protocol (FoIP).
NOTE: You can only send and receive faxes by using the Internet. This means ...
User Guide - Page 121
...the printer, you might not be able to send or receive a test fax. Run the test again. Check ...problems sending and receiving faxes • The printer is having problems sending a manual fax • The printer cannot receive faxes, but can send faxes • The printer cannot send faxes, but can receive faxes • Fax tones are using a phone splitter, this can cause faxing problems...
User Guide - Page 122
...a working phone and phone cord to the telephone wall jack that can send or receive a fax successfully, there might not be a problem. The "Phone Cord Connected to
your telephone wall jack, then connect the other ...to Correct Port on setting up the printer for technical support. After you might not be able to the port labeled 1-LINE on the back of the printer. If you do not hear...
User Guide - Page 123
... you might not be
Solve fax problems 119 If you do not use the phone cord that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. One end of the phone cord should be able to send or receive faxes. Figure 9-1 Back view of the...
User Guide - Page 124
...be a standard phone cord that you might not be able to make sure the phone cord is secure. &#...faxing problems. (A splitter is a two-cord connector that came with the printer. Chapter 9
connected to the port labeled 1-LINE on the back of the printer, and the other end to your home or office. • Check the connection between the telephone wall jack and the printer to send or receive faxes...
User Guide - Page 125
... not set incorrectly, the test might fail and you might be able to send or receive faxes. After you resolve any problems found, run the fax test again. After you plug in the box with the printer...telephone system is not using a standard dial tone, such as the printer, might have problems sending and receiving faxes. • Make sure you connect the printer to an analog phone line or you ...
User Guide - Page 126
...at an electronics store that carries phone accessories. Using the phone cord supplied in this can be able to the telephone wall jack. After you plug in use a coupler to your phone line.... and have correctly connected the printer to send or receive faxes. After you resolve any problems found, run the fax test again. For
122 Solve a problem To find out if other end to the port...
User Guide - Page 127
... to the telephone wall jack. One end of the phone cord should be able to the printer and plugged into a power outlet. The printer cannot send or receive faxes while it is turned on .
The printer is having problems sending and receiving faxes Solution: Make sure the printer is initializing after being turned on . You also...
User Guide - Page 129
NOTE: If using a serial-type phone system, please connect your phone that receive a 2-wire phone cord in the box with the printer to connect to the ... Make sure the telephone you use to initiate the fax call is connected directly to the printer, you are sending a fax manually from your phone directly on the printer control panel. Solve fax problems 125 You cannot use the keypad on top of...
User Guide - Page 130
This problem is set to receive faxes automatically. For information on setting up the printer to receive faxes automatically, see Receive a fax manually. • If you have a voice mail service at the same phone number you use for fax calls, try connecting the answering machine directly to the printer as described in person to incoming fax calls. For information on receiving faxes ...
User Guide - Page 131
... Change the answer ring pattern for your fax phone number (using a distinctive ring service through your outgoing message again.
ƕ Disconnect the answering machine and then try to receive a fax again. Speak slowly and at a time and receiving a fax each time, until you identify which equipment is causing the problem.
• If you have a special ring pattern...
User Guide - Page 132
...coupler at an electronics
128 Solve a problem If the printer detects fax tones, the printer receives the fax. If the call , the answering machine records the incoming message. You might need to Answer ... number of rings to answer, both devices answer the call and the printer monitors the line. Chapter 9
The printer cannot send faxes, but can receive faxes
Solution: • The printer might ...
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