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HP Officejet Pro 8600 Support Question

HP Officejet Pro 8600 Support Question

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Question posted by mpolk21 on August 31st, 2012

My Hp Pro 8600 Printer Will Not Print On Greeting Card Paper Or On Kodak Premium

I have tried putting only one sheet of card or photo paper. full with Photo or card paper on the top and little paper under the photo or card paper. Nothing I have works.

Current Answers

Answer #1: Posted by hzplj9 on September 1st, 2012 2:42 PM
This answer was accepted by the poster of the original question.
hzplj9

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This is the link to the page dealing with your printer.

https://support.hp.com/us-en/product/details/hp-officejet-pro-8600-e-all-in-one-printer-series---n9/model/4323647

There are links to troubleshooting ,drivers and specs.

Look for the paper specifications to verify the paper weight that the printer can handle.  (Max 200gm) If the card is within the range then cleaning the feed rollers may help resolve your problem.

Related HP Officejet Pro 8600 Manual Pages

Getting Started Guide - Page 19

... connection and make sure it is located in the Hewlett-Packard folder in the tray. 2. The printer prints a report with the results of the hard disk.) 4. Note: If you want. Click Applications ... on and paper is turned on how to fix the problem and rerun the test. Open HP Utility. (HP Utility is working properly, complete the following steps: 1. Make sure the printer is loaded in...
Setup Poster - Page 1

..., including: Setting the language and location Loading paper Installing the ink cartridges Installing the printer software While the printer initializes, you can enjoy quicker service, more information see www.hp.com/go /customercare Remove tape and packing materials. OFFICEJET PRO 8600 1 2 Start www.hp.com/go /inkusage. 7 Register the printer. By taking just a few quick minutes to...
User Guide - Page 8

... using the embedded web server 86 Use Web Services...86 HP ePrint...86 Print using HP ePrint...87 Find the printer's email address 87 Turn off HP ePrint...87 Printer Apps...87 Use Printer Apps...87 Manage Printer Apps...87 Turn off Printer Apps...88 Remove Web Services...88 8 Work with ink cartridges Information on ink cartridges and the printhead...
User Guide - Page 9

... is poor ...110 Copy defects are apparent 111 The printer prints half a page, then ejects the paper 111 Paper mismatch...111 Solve scan problems...112 Scanner did nothing...112...up HP Direct Digital Filing (Windows)...133 Solving HP Digital Fax problems 133 Solve memory device problems 135 The printer cannot read the memory device 135 The printer cannot read photos on the memory device 136...
User Guide - Page 15

...For more of your printing choices. After the printer has been inactive for the shortest time. For more information about HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/... soon as ink and paper, try the following : • Change the print mode to Friday. For example, you can schedule the printer to turn on the printer's control panel display, ...
User Guide - Page 23

.... HP Premium Presentation Paper HP Professional Paper These papers are heavy two-sided matte papers perfect for the type of reliability and print quality, and produce documents with no showthrough, which supplies or accessories are printing. This section contains the following topics: • Recommended papers for printing and copying • Recommended papers for photo printing •...
User Guide - Page 41

... your software application, click Print. 4. Make sure the printer you do not see Printer management tools. 1. Select the paper size from the Paper Size pop-up menu, and then click OK. 3. Click Print to step 3. For more information, see HP ePrint. Print brochures 37 To change the Print in your operating system. • Print brochures (Windows) • Print brochures (Mac OS...
User Guide - Page 48

... Paper Type/Quality from email connected mobile phones, netbooks, other print settings that could be installed on both sides (duplexing) You can print from the pop-up menu, and then select the following components: • An HP ePrint-enabled printer that is connected to the Printer pop-up the printer's web services. Select any other mobile devices, or...
User Guide - Page 71

... from a phone that is turned on and you have disabled the Automatic Reduction feature, the printer prints the fax on the paper that is referred to as manual faxing. Make sure the printer is : • Directly connected to the printer (on the phone, the person you are speaking with can pick up backup fax •...
User Guide - Page 102

...; For paper-feed problems, such as the default in the Print & Fax preferences of the text or graphics is set it takes approximately 12 minutes to the printer. If you did not install the HP software, you can install it after the ink cartridges are installed. • Power cord and other cables are working, and...
User Guide - Page 104

... blacks are not as dark. Chapter 9 The printer prints slowly Try the following solutions if the printer is set to install new cartridges, see Clean the...printer is printing very slowly. • Solution 1: Use a lower print quality setting • Solution 2: Check the ink levels • Solution 3: Contact HP support Solution 1: Use a lower print quality setting Solution: Check the print...
User Guide - Page 109

... issue, try the next solution. Solution 4: Check the paper type Solution: HP recommends that is set incorrectly. When you are ready to print, remove only the paper you have finished printing, return any other . For more information, see: Select print media Cause: The print settings were set to see if the document is appropriate for the printer. Print quality troubleshooting...
User Guide - Page 113

...HP online support website at www.hp.com/go/customercare for information and utilities that can help you are blank • Check the media The media might not meet Hewlett-Packard media specifications (for information about the status of the printer ƕ The printer...defects are apparent • The printer prints half a page, then ejects the paperPaper mismatch No copy came out •...
User Guide - Page 115

...to enhance text or photographs, if needed . The printer prints half a page, then ejects the paper Check the ink cartridges Make sure the correct ink cartridges...Printer Status Report. HP cannot guarantee the quality of the media. • Unclear text ƕ Try adjusting the contrast and copy-quality settings. ƕ The default enhancement setting might not be suitable for the job. Paper...
User Guide - Page 120

... dark or might be printed on the scanner glass. If the printer is reduced The HP software settings might be on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might experience problems when sending faxes, receiving faxes, or both. For more information, see Maintain the printer. Try cleaning the scanner glass...
User Guide - Page 149

...a computer with paper. • ...printer. • Make sure that can visit the HP online support website at www.hp...try turning off these settings. Check the printer IP address • To check the IP address of the hard disk.). NOTE: To use the embedded web server if the printer is 123.123.123.123, type the following at the top level of the printer, obtain the IP address by printing...
User Guide - Page 165

... device specifications Physical specifications Printer size (width x height x depth) • HP Officejet Pro 8600: 494 x 300 x 460 mm (19.4 x 11.8 x 18.1 inches) • HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 494 x 315 x 460 mm (19.4 x 12.4 x 18.1 inches) • With Tray 2: Adds 82 mm (2.6 inches) to the height of the printer Printer weight (does not include printing...
User Guide - Page 172

... a computer running Windows, the printer prints the first side of envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier than 28 lb bond (105 g/m2). Executive U.S. When printing is complete, the media is dropped onto the output tray. Statement 8.5 x 13 inch B5 A5 Cards Custom-sized media Photo media Envelopes (1) Left...
User Guide - Page 222

... listed in the report to the printer • Checks that full-size paper is loaded in the input tray before starting the test. 3. The test does the following: • Tests the fax hardware • Verifies the correct type of the test on the display and prints a report. 5. The printer displays the status of phone...
User Guide - Page 249

... fax wall jack test, failed 118 firewalls 99 jams, paper 157 media not picked up from tray 107 memory devices 135 missing or incorrect information 102 multiple pages are picked 108 network configuration page 152 nothing prints 99 paper-feed problems 107 power 99 print 98 printer status report 147 receive faxes 123, 126 scan 112...

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